Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 28, 2026|Superior 2 single Room
julietThe hotel is pretty good, clean and tidy. It's across from a park, but the location is a bit out of the way, and the bed was too small. The breakfast was plentiful, and dinner was delicious. The front desk staff were professional, and you can always count on a big brand. 😊
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Price per night from:CAD 128
Posted on Feb 23, 2026|Premium Twin Room
Guest UserGreat location and staff, but poor cleanliness
I liked this hotel overall, mainly because of its fantastic location right in the center of Amsterdam. It was extremely convenient for walking around the city, and all the main attractions are very close by. The staff was friendly, multilingual, and helpful with everything. They gave us great recommendations on where to go and even lent us an umbrella for the rain.
Our room on the 4th floor was very spacious, especially by Amsterdam standards. However, the cleanliness was a major disappointment. The room was poorly cleaned: there was a lot of dust, the closets were dirty, and the coffee machine was so filthy that we didn't even want to use it.
My overall impression is not bad, but due to the lack of cleanliness, I would not stay at this hotel again.
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Price per night from:CAD 210
Posted on Jul 16, 2026|Sleep Twin Room
Guest UserHere’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation.
Dear Hotel Manager,
I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered.
Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation.
Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable.
Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way.
The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings.
The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following:
1. A formal investigation into the conduct of the staff involved.
2. A written explanation as to why my room was entered against my explicit instructions.
3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me.
4. An apology addressing the unacceptable treatment I experienced.
5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour.
I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed.
I look forward to receiving your prompt response and an explanation regarding these serious matters.
Yours sincerely,
Lauv Jaiswal
If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.
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Price per night from:CAD 190
Posted on Jun 5, 2026
Guest UserThis is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.
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Price per night from:CAD 138
Posted on Mar 9, 2026|Bed in 4-Bed Mixed Dormitory with Shared Bathroom
AchengdebairimengThe hotel's location is super convenient, really close to the train station and all the main attractions. Both the hotel and the room were spotless and didn't have any strange smells, which was great. The only minor downside was that the music from nearby bars could be a bit loud at night.
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Price per night from:CAD 41
Posted on Jul 12, 2026
QiangguolangThis is a large international chain hotel with excellent facilities, good hygiene, a top-notch environment, and standardized service. The hotel is located across the water from Central Station, and there's a free ferry service available 24/7. The pier and the view of the water are beautiful, and crossing the sea every day adds a unique charm to the experience.
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Price per night from:CAD 30
Posted on Jun 11, 2026
Guest UserThank you very much for letting us check in early. The room wasn't huge, but it was perfectly functional. The hotel's location is excellent – about a 10-minute walk from the cruise ship terminal and a 5-minute walk from the train station. It's also not far from the meeting points for day tours. You do have to transfer elevators once, but there was basically no waiting time.
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Price per night from:CAD 164
Posted on Jun 1, 2026|Twin Studio
yuta takaokaI stayed at the Amsterdam Teleport Hotel, located in the western part of Amsterdam. Although it's a bit far from the city center, its affordable price and free parking are huge draws, making it particularly convenient for those traveling by car or planning an extended stay. The exterior is adorned with colorful art, creating a unique and welcoming vibe from the moment you arrive.
The guest rooms are simple and functional, yet the bright color scheme is striking, giving it a more playful feel than your typical business hotel. Some rooms even have a kitchenette, which is a great bonus for self-catering or longer stays. The cleanliness was excellent, and I found it to be a comfortable base for both sightseeing and business trips. The hotel attracts a diverse clientele, from backpackers to families and groups, contributing to its international atmosphere.
The price point is relatively reasonable for an Amsterdam hotel, offering excellent value for money. Access to the city center from the nearest station is good, so I didn't feel any inconvenience when visiting tourist attractions. While it's not a luxury hotel, it's a very attractive option for travelers who prioritize comfort and convenience while keeping their accommodation costs down. I'd highly recommend it as a casual and convenient base for exploring Amsterdam.
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Price per night from:CAD 38
Posted on Apr 3, 2026
Guest User
Great location - short walk to the Muiderpoort station and a 5 mins train ride into Amsterdam Centraal! For the price, the accomodation was very reasonable and had everything you need for a comfortable stay. House keeping comes by everyday so you always have a clean room and towels. A fridge in the room is also very handy. Staff are there 24/7 and very helpful.
The walls are thin, so if you have noisy neighbours you can hear everything, so it could be annoying!
Overall, great stay in Amsterdam!
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Price per night from:CAD 85
Posted on Mar 9, 2026|Small Single Room
Guest UserI was a bit worried after booking this hotel due to the bad reviews I saw but honestly my experience was absolutely fine. The room and bed was clean. It was quiet and the location was excellent. I was able to walk to everything but there’s a metro right outside too. The bed was comfortable. The staff were really friendly and helpful
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Price per night from:CAD 71