Hotels near Waterlooplein, Amsterdam

The room was spacious and comfortable, the bed was cozy, and the view was great, ensuring a good night's sleep. The staff were warm and attentive, providing excellent service. The hotel's location is superb, offering convenient transportation, and the breakfast selection was extensive.

Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation. Dear Hotel Manager, I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered. Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation. Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable. Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way. The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings. The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following: 1. A formal investigation into the conduct of the staff involved. 2. A written explanation as to why my room was entered against my explicit instructions. 3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me. 4. An apology addressing the unacceptable treatment I experienced. 5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour. I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed. I look forward to receiving your prompt response and an explanation regarding these serious matters. Yours sincerely, Lauv Jaiswal If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.

This is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.

This hotel is a great value, especially compared to the expensive options near Amsterdam Centraal. It's super close to Sloterdijk Station, and if you have a Eurail Pass, the train ride is free! The room was spacious, clean, and quiet, with excellent ventilation and natural light. Breakfast, while not a huge variety, was very good quality. I'd suggest adding conditioner to the amenities. On the downside, the front desk staff seemed a bit stiff, and a housekeeper knocked on my door early on checkout day, which was disruptive. I hope they can improve their service.

The hotel's location is super convenient, really close to the train station and all the main attractions. Both the hotel and the room were spotless and didn't have any strange smells, which was great. The only minor downside was that the music from nearby bars could be a bit loud at night.

This is a large international chain hotel with excellent facilities, good hygiene, a top-notch environment, and standardized service. The hotel is located across the water from Central Station, and there's a free ferry service available 24/7. The pier and the view of the water are beautiful, and crossing the sea every day adds a unique charm to the experience.

Overall, this hotel is quite similar to hotels in Japan – clean, but definitely on the smaller side. The shower stall barely fits one person. However, the views and location are excellent; it's literally just 50 meters from the station's ticket gate, incredibly convenient. It's generally clean, and right across from Amsterdam's city center. The Wi-Fi is also very fast. The Ibis across the street was a bit cheaper and also very close, but I read online that there was a chance of being assigned to a basement room, so I opted for this one instead. The Red Light District is less than a kilometer away, and there's even a Uniqlo right in front. The downside, as shown in the pictures (if provided), is that the special single queen room has two connecting doors to the adjacent room, and they weren't locked upon check-in, which was a bit alarming. After I reported it to the front desk, they locked it. Good thing it was closed, as I heard the people next door trying to open it a few times that night, curious about the door.

The room having a microwave was a huge plus, very convenient for heating up quick meals. The room itself was actually quite spacious, though the bathroom was on the smaller side. The front desk staff were incredibly warm and friendly. But the absolute best part? They have an adorable orange cat you can pet! Cat lovers, this is your sign! The cat is very mellow and lets you pet him all you want. It's also quite convenient if you're taking the FlixBus, as it's only a 15-minute walk to the station. The hotel has two floors and no elevator, but it's manageable; if you have heavy luggage, you'll only ever have to carry it up one flight of stairs at most.

Great location - short walk to the Muiderpoort station and a 5 mins train ride into Amsterdam Centraal! For the price, the accomodation was very reasonable and had everything you need for a comfortable stay. House keeping comes by everyday so you always have a clean room and towels. A fridge in the room is also very handy. Staff are there 24/7 and very helpful.  The walls are thin, so if you have noisy neighbours you can hear everything, so it could be annoying!  Overall, great stay in Amsterdam!

I was a bit worried after booking this hotel due to the bad reviews I saw but honestly my experience was absolutely fine. The room and bed was clean. It was quiet and the location was excellent. I was able to walk to everything but there’s a metro right outside too. The bed was comfortable. The staff were really friendly and helpful