Hotels near Independence Mall, Philadelphia

"I checked in late, around 2 a.m. The receptionist was very helpful. I liked the room because it had two queen beds. The room was very comfortable with a view of the city. The location is strategic. I will definitely return to this hotel again..."

"The service was incredibly friendly and responsive; they really went above and beyond, almost like guardian angels. The facilities were very clean too. The only downside was how noisy the bathroom exhaust fan was – it was quite loud inside the bathroom, though I couldn't really hear it from the bed. The location is great, right next to a bridge and pier with lovely views, and it's super convenient for getting to attractions in the old town."

"Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back."

"Very nice hotel in the heart of Philiadelpia.Very convenient to walk around the city. Room was with original design and the staff very helpful."

"The heating did not work but i like the room, very hygiene. I did a comfortable shower!"

"Clean and sanitary with complete surrounding facilities This hotel has a great location, clean and comfortable rooms, friendly and thoughtful service staff, rich breakfast options, and the overall experience exceeded expectations. It is an ideal choice for business travel or leisure vacation."

"The location is very good and safe, opposite the independent museum, five minutes walk is the independent palace, the health is great, the facilities are complete, many Native Americans stay"

"The location is about two blocks from the city center, which is quite convenient, but there are limited dining options nearby; you have to go to the city center for more choices. The room is very spacious and well-equipped with an induction hob, oven, washing machine, and dryer, making it suitable for long stays or self-catering. The public facilities are on the top floor and, though I didn't need to use them much, they seemed complete and clean. The room decor is simple with a bit of an industrial style, primarily featuring concrete and white walls, emphasizing simplicity and convenience. Overall, everything was pretty good, but one major point was that the room wasn't cleaned at all during my 5-day stay. The hotel should provide some guidance upon check-in or in the room regarding cleaning services and trash disposal instructions, either for guests to handle themselves or for paid services. When I asked the front desk for cleaning, I was told they usually clean only once every three days, but in reality, it wasn't cleaned once during my entire 5-day stay. The accumulating trash, in particular, was a problem as I didn't know how to dispose of it. This was a bit of a letdown compared to my usual business hotel stays. If guests are expected to clean up their own trash, clear instructions are definitely needed to avoid confusion and the feeling of a lack of service."

"The room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small amount of money which I fully appreciated that."

"Front desk service was welcoming and accommodating. We were worried we might not make it to the checkin deadline. But the receptionist noted our situation and made sure we were able to have a room. The receptionist was informative on what the Inn offer such as breakfast and events."