To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(84)
Positive reviews(11)
Reviews with photos/video(5)
Great service(9)
Awesome stay(6)
Guest User
Art Essential Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 15, 2025
Amazing experience. Service and attentiveness, caring, quality was 10/5 stars. Loved the decor, food beyond delicious, drinks o my. They made our stay so special. Only wish I had a bigger room, everything else was beyond perfect
Guest User
Art Essential Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 24, 2025
Impeccable service from reception to busboys to waiter staff to housekeeping. Everyone went over and beyond to make our stay as relaxing and enjoyable as possible.
We have stayed in Relais and Chateaux properties and the Art Legacy surpassed their level of service.
I would recommend this property to anyone traveling to Lisbon.
Guest User
Art Cosy Room
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 8, 2025
Worth every penny! Great location, fantastic interior and excellent service.
Guest User
Art Cosy Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 19, 2025
Hotel staff was phenomenal. One of the best service experiences because of each person working at the hotel. From the restaurant staff to front desk — I throughly enjoyed my stay. Great boutique hotel. I will be back!
Guest User
Art Essential Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 7, 2025
I arrived early and only wanted to store my luggage, but I was offered breakfast as well.
The clean rooms, gorgeous interior, and friendly service were all perfect.
This is a hotel I'd recommend to friends.
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Fine Resort trotter
Art Essential Room
Stayed in May 2025
Solo traveler
130 review
10/10
Outstanding
Posted on Jun 22, 2025
Highly recommended.
Close to the metro station.
Easy access to everything in the city center.
Good breakfast and good customer service.
I had a very comfortable stay in Lisbon.
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Guest User
Art Essential Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 29, 2025
Exceeded expectations!
Incredibly beautiful and stylish! Delightful welcome cocktails and desserts! Breakfasts are included in the price: a buffet table with a few appetizers, including meat, cheese, fruit, and desserts, and the main course is chosen from the menu, at no extra charge! Everything is delicious! The in-room bar is complimentary. The reception staff is top-notch; they helped us get tickets for our next trip and called a taxi. The entire staff is excellent; even the manager helped us carry our suitcase from the restaurant to the trunk of the taxi. The bartenders are a special highlight. The bartender presented the cocktails and desserts beautifully! We even filmed them :) In the evenings, there's music, DJs, and a female vocalist in the lobby. The most memorable hotel I've ever stayed at. Small, cozy, with incredible design, excellent service, and a very reasonable price tag for its class. The location is great, close to hiking trails and tourist bus routes.
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Anonymous User
Art Essential Room
Stayed in Jun 2025
Solo traveler
7 review
7.0/10
Posted on Jul 21, 2025
This is not 5 stars!!!!!
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M10278****
Art Cosy Room
Stayed in Oct 2025
Business traveler
6 review
10/10
Outstanding
Posted on Nov 8, 2025
酒店位置很好,房間很乾凈,每天都會更換床單,服務人員非常熱情,早餐也很可口,下次我還會選擇住這裏
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Guest User
Art Essential Room
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 6, 2025
Шикарный отель , вкусные завтраки и приветливый персонал . Расположение супер !