ATOUR X Hotel Shanghai Lujiazui Binjiang Avenue Reviews
ATOUR X Hotel Shanghai Lujiazui Binjiang Avenue
No.88 Zhangyang Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Guest Reviews of ATOUR X Hotel Shanghai Lujiazui Binjiang Avenue
9.4/10
Outstanding
1359 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1359)
Positive reviews(1336)
Reviews with photos/video(164)
Great location(221)
Friendly front desk staff(176)
Delicious breakfast(166)
Many amenities(62)
Quiet & comfortable(61)
Easy to get around(56)
Perfect for business trips(45)
Excellent TV(10)
Negative reviews(23)
MARIA SKOULIKA
Executive twin room
Stayed in Sep 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 1, 2025
A lovely and clean hotel! The location was perfect — just a 3-minute walk to the boat that takes you across. Everything was comfortable
Response from Property: 非常感謝您用“可愛又乾淨”形容我們,這真是對我們最大的肯定!能讓您感受到舒適的入住體驗,並且享受到步行3分鐘直達渡輪碼頭的便利,我們特別開心。期待未來能再次迎接您,繼續為您提供舒心又便捷的服務~
M299420****
Duplex Room (2 Beds)
Stayed in Jun 2025
Family
21 review
10/10
Outstanding
Posted on Jul 8, 2025
The cleanliness was impeccable; everything was spotless and tidy, with prompt cleaning services. The environment felt incredibly comfortable, and it was amazing to simply step out, turn right, and find myself by the Huangpu River, perfect for capturing beautiful sunsets 🌄. The service was outstanding; every staff member greeted us with a warm smile, and they even thoughtfully provided mosquito repellent spray and a soothing balm for any bites or minor swelling. As for facilities, they were comprehensive and truly had everything we could possibly need. Plus, the two-story layout offered fantastic value for money.
Original textTranslated by Google
Response from Property: Dear guests! Thank you for your support and encouragement. Duoer will strive to do even better with your company! Every night, our late-night porridge shop is open for free. Brewed with purified water and simmered over low heat for three hours, you'll enjoy a bowl of rich, glutinous, and smooth millet porridge, complemented by handmade side dishes and Chinese-style steamed pastries. It's truly satisfying and satisfying! Don't miss out!
_WeChat39635****
Duplex Room (2 Beds)
Stayed in May 2025
Family
23 review
10/10
Outstanding
Posted on Jun 12, 2025
The room was great and quite new, actually, plus the staff were incredibly helpful! The location was also excellent, and the overall experience was fantastic! I'd definitely choose this place again for any future trips!
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for your support and encouragement. With your continued support, we will strive to do even better! Our hotel's late-night congee stall is open free of charge every night. Using pure water and simmered over low heat for three hours, you'll find a bowl of thick, creamy millet porridge, accompanied by handmade side dishes and Chinese steamed dim sum – a truly satisfying and delicious meal! You must try it!
Guest User
Executive twin room
Stayed in Sep 2025
Traveling with friends
1 review
7.5/10
Posted on Oct 19, 2025
An old hotel with rooms that are dimly lit. I would’ve booked somewhere else if I could have, but the stay was bearable. Staff is helpful.
Response from Property: 感謝您對我們酒店服務,設施和環境的認可,同時也很抱歉您在房間光線方面有不佳的體驗。對雲您提出的問題,我們會立即進行排查和改善,很榮幸我們的工作人員能為您提供有價值的幫助,期待您的再次光臨,屆時我們將以更完善的體驗來迎接您!
Anonymous User
Duplex Room (2 Beds)
Stayed in Feb 2025
Family
23 review
10/10
Outstanding
Posted on Apr 5, 2025
Helpful & excellent hospitality, always can given good advice to guests. Highly recommended
Response from Property: Dear customer, thank you very much for choosing our hotel and giving it a perfect rating. When you are away from home, you should stay in comfort. The hotel selects Plante mattresses to protect the spine, inhibit bacteria and prevent mites, and provide ventilation and heat dissipation to protect your sleep. Duoer looks forward to meeting you again!
CMCMCM Y
Duplex Room (2 Beds)
Stayed in Dec 2024
Family
8 review
8.0/10
Very Good
Posted on Jan 22, 2025
The complex “double-deck” room is quite suitable for family travellers who can take good care of one another. Yet, the toilet is a bit too small.
Response from Property: Dear Duo friends, thank you very much for choosing Atour. Your satisfaction makes us extremely happy. Atour can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! Duoer's home not only has a free laundry room, but also a free late-night porridge road~ Next to it is the beautiful Binjiang Avenue. You can enjoy leisure time by the Huangpu River~ Duoer looks forward to your visit again
Guest User
Duplex Room (2 Beds)
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 18, 2025
All the staff were so helpful and friendly, especially 伊桐!
Our room was clean and spacious. The hotel had great amenities, including free laundry. They even folded our clothes after drying!
Response from Property: Thanks to our supporters, take a 200-meter walk from the hotel to Binjiang Avenue and bring a few friends for a stroll along the river. Atour's signature healthy breakfast features 24 different condiments, allowing you to experience the transformation of your taste buds. Be sure to check it out!
Guest User
Elegant queen bed room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 12, 2025
Excellent service, impeccable facilities, very attentive staff
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意,更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨!
Guest User
Executive queen room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 16, 2025
Clean room, nice and welcoming staff, breakfast had European but also Chinese style food. The one thing I would say was not best is lacking of mini fridge and too small window.
Response from Property: We have been constantly learning and optimizing the details of hygiene, so that every friend who comes to Atour will feel at home. The hotel's breakfast of scallion oil noodles with Shanghai characteristics is very good. The scallion oil is carefully cooked by the chef. Everyone who eats it says it is good. You must come and taste it.
Guest User
Duplex Room (2 Beds)
Stayed in Aug 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Sep 6, 2025
Clean hotel, good value. Railing was broken and unstable tho
Response from Property: 感謝您對坦誠分享!您認可“酒店乾淨”和“性價比高”,我們深感榮幸,但欄桿損壞不夠穩固的問題我們已經高度重視,目前已完成對應區域的維修更換,升級巡檢標準,杜絕類似問題!期待下次讓您在享受高性價比的同時,擁有更安心的入住感受哦。
Guest User
Duplex Room (2 Beds)
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 9, 2024
Nice and clean hotel. Very convenient location. Great place for families and travellers.
Response from Property: Thank you for liking the hotel. It is a 150 meter walk from Binjiang Avenue, and after dinner, you can feel the endless time. The small Wonton for breakfast in the hotel is handmade, so you must come and taste it.
Eve Andrea
Superior Queen Room
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on May 29, 2025
Very practical hotel in the Centre of the Shanghai City. Room is right size for two people and what I love the most is they have public washing machine for us guests to use . Next door there is the best bakery in town Called La Parisienne. This hotel is a precious jewel and I highly recommend it !
Response from Property: Thanks to our supporters, take a 200-meter walk from the hotel to Binjiang Avenue and bring a few friends for a stroll along the river. Atour's signature healthy breakfast features 24 different condiments, allowing you to experience the transformation of your taste buds. Be sure to check it out!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 28, 2025
Hotel is quite clean, room cleaning happen every day, water pressure level is good with good temperature difference.
Hotel location is near good place near riverside, where You could run.
Breakfast have good difference of local and international kitchen, a lot of things to choose. I liked shrimps a lot, they're fresh, same as fruits and vegetables.
One thing to improve is noise insulation.
Response from Property: 非常感謝您的入住和點評!很抱歉給您帶來不好的體驗,房間隔音我們已經在整改了,下次來會有改善的哦。感謝您提出的寶貴意見,期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 10, 2025
Great little hotel. Nice vibe, good sized rooms and beautifully finished.
Response from Property: 尊敬的顧客您好!感謝您對酒店的支持和鼓勵,朵兒也會在您的陪伴之下越做越好!酒店每晚深夜粥道小鋪免費開放,純凈水熬煮,小火慢燉三小時,一碗米油濃厚,綿糯稠潤的小米粗糧粥,搭配手工小菜及中式蒸點,充實飽腹,一定要來品嚐哦!
Guest User
Superior Queen Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 9, 2025
Staff were all friendly and helpful. Will be back again next time.
Response from Property: 感謝朵友的支持,酒店步行濱江大道200米,帶上三兩好友一起漫步江邊。亞朵特色養生早餐24種調料,感受味蕾的變化,一定來打卡。