Hotels in Shijiazhuang

"The hotel room is quite large, with its own bathtub, quite comfortable, clean and tidy. The front desk staff is also very enthusiastic. There are also many small restaurants nearby. The only drawback is that parking is inconvenient. There are too few parking spaces in the hotel and it is not easy to park."

"Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival. Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request."

"Pros: The location is excellent, with a lively area right outside. There's a pedestrian street downstairs, and MixC City is just an 8-10 minute walk away, making it super convenient for dining, entertainment, and shopping. The building has an underground parking lot. While it can get busy, finding a parking spot is relatively easy. The hotel front desk is on the 31st floor, but a dedicated elevator makes access very convenient. There's a laundry room and a gym; I used both and found them to be fully functional and well-maintained, not just for show. The breakfast selection isn't huge, but the quality and taste are great, and I thoroughly enjoyed my meals. The service staff are all very enthusiastic and friendly. Any issues were promptly addressed. Cons: The hotel might be a bit older, and some facilities are showing their age. For example, the air conditioning wasn't very effective – it was hard to control and would inconsistently blow hot or cold. Overall: I'm very satisfied. It offers good value for money and is highly recommended. I forgot to take any photos, but the actual condition perfectly matches the pictures online, so I'll just use a few placeholders."

"**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest."

"Great hotel. The location is alright, but kind of far from most of Shijiazhuang's attractions. The bed is soft and the water pressure is excellent so no problems there. The check-in took a LONG time. There were so many questions and forms to fill out, it was a real pain in the ****. I was looking forward to a hot shower after a long day of cycling so this was very aggravating."

"A hotel stay experience that exceeded expectations The hotel I chose for this trip completely refreshed my expectations of ”comfortable accommodation”. From stepping into the lobby to checking out, every link makes people feel comfortable. The moment you walk into the room, the first feeling is ”refreshing” - there is no dust on the ground bare feet, the corners of the tabletop, window sills and other easy to accumulate dust are wiped spotlessly, even the bathroom sink gap, shower area tile cracks are clean and can not see dirt; The mineral water placed on the bedside was frozen, and a handwritten weather reminder card was pressed under the cup cushion. Even the charging socket was intimately equipped with different types of data cables. These small details were instantly full of goodwill. The bedding is even more surprising, the mattress is moderately soft and hard, and it can fit perfectly with the waist after lying down, and there will be no collapse or excessive discomfort; The quilt cover and pillowcase are made of high-branch cotton, soft and breathable, even the pillow core is filled evenly, there is no lump, every night you can fall asleep quickly, and there is no fatigue of shoulder and neck pain after waking up. The service experience is even more impeccable. At check-in, the front desk staff not only took the initiative to introduce the location of the hotel's facilities, but also recommended nearby specialty restaurants according to my itinerary, and even helped to reserve restaurant seats in advance; During my stay, I found that the remote control of the air conditioner was a bit malfunctioning. After the photo was sent to the customer service, the maintenance staff came to the door in less than 5 minutes to replace the new one. When I left, I also asked if there were other needs. When I checked out, because I was in a hurry, the staff also helped me print the invoice in advance, so that the whole process took less than 2 minutes. The most surprising thing is its price/performance ratio. This price is very competitive in the same location and grade hotel. It not only includes a rich breakfast (cooked noodles, fresh fruits, freshly ground coffee), but also free use of the hotel's gym and laundry room. Laundry laundry and drying services are even provided, at no extra cost. This stay really impressed me, whether it is the details of the hardware facilities or the temperature of the software service, it is far beyond expectations. Next time I come to this city, this hotel will definitely be my first choice, and I even want to recommend it to friends who plan to travel here."

"The hotel is located right next door to a magnificent outdoor mall area with a massive selection of foodstalls and pubs. There is also a Wanda plaza main mall too for regular shopping. The hotel breakfast catered fro every taste and the rooms were clean and very comfortable. The gym is great but unfortunately the bicycle was not functioning 100%. I would return in a heartbeat."

"前台的小哥哥小姐姐們服務都超級熱情，我帶着孩子買了挺多東西的，前台非常有耐心，機器人忙碌時前台小夥子們都親自幫我送到房間而且非常及時，房間也幫我們做了升級，晚上的深夜粥道也很豐盛點個贊，下回來石家莊首選這家店！"

"The room was clean and tidy, with complete facilities, and welcome fruit and sugar-free pear juice were given as gifts. The customer service called in advance to understand the accommodation needs and reserved a parking space. The hotel has its own parking lot, and the staff arranged every car entering in a timely manner, which was very orderly."

"Following the previous comment, family outing. Because the child felt uncomfortable after checking in, he vomited just after taking the medicine. Jin Li, the night shift supervisor of the housekeeping department, happened to be checking the room next door. He quickly came to help deal with the vomit and brought a thermometer to the child. When he learned that the child had not eaten yet, he sent white porridge and egg custard to the child. Thank you very much for the timely help of Jin Li, and thank Master Feng Baoqiang, the master who is responsible for cleaning the carpet. There are many types of breakfast. Due to the large flow of customers during the festival, the breakfast staff of the cafe are very busy, hard-working and enthusiastic in providing services to the guests, but they are still overwhelmed, which can easily cause unnecessary customer complaints. In summary, as a four-star hotel, the services of the three front-line departments of the International Building lobby, guest rooms, and catering, as well as the parking lot security personnel, are still worthy of recognition. It is worth recommending to friends and worth staying again. Once again, special thanks to Jin Li, the supervisor of the housekeeping department, for his thoughtful and enthusiastic service."