Hotels in Taiyuan

"Facilities: Fully equipped, comfortable stay Hygiene: good health, clean and tidy Environment: The environment is very good, convenient to travel, high-speed intersection subway Service: The service is very good and very thoughtful Evening health soup: this soup delivered at night is great In short, it was a very good stay experience, and I will choose this one if I need it in the future."

"First of all, I would like to thank every staff member of Lihua Hotel. It is your meticulous service and gentle smiles that made us have a happy and pleasant stay experience! It is the patience, care and responsibility of every Lihua staff member that made us feel the warmth of home! In addition, I intuitively felt that every little detail in Lihua highlights Lihua's humanistic feelings and high-quality service management team. 1. Convenient check-in, smiling service throughout the whole process, gentle voice, patient answers, free room upgrade, considerate preparation of children's toiletries, and advance input of license plate number for easy access; 2. There are special staff to lead us to the floor room, and remind us of some surrounding tourist attractions and breakfast floors while walking, and the snacks can be ordered by the mini program. A very detailed point is that I was alone with two children, so a gentle female staff member led us upstairs. There was no embarrassment or discomfort, but it was very considerate and reassuring; 3. After entering the room, the staff quickly delivered welcome fruits, Tremella and Snow Pear Soup, and two sets of children's toiletries. In addition, the customer service lady also specially applied for a lot of snacks for the children and sent them up (One of them was a sister named Ma Chaoqun, and I didn't remember the name of the other one clearly). The children were very happy and said that I must give the hotel a big thumbs up! 4. The hotel is surrounded by beautiful environment, quiet and safe. You can see Yuanbao Lake in the community outside the window, and feel the breath of early spring. There is no noise at night and you can sleep all night. 5. The hotel room card pattern is Jinhou Bird Zun, which is the treasure of our provincial museum. It can let more people understand Shanxi and love this land with a long history and passion. 6. I accidentally discovered that there is an employee smoking area outside the hotel. The hotel mission is written on the bulletin board: ”Dedicated to the happiness of all employees”. I guess the staff at Lihua are very happy, otherwise how can they pass on such a happy and bright smile to every guest? 7. The staff of the fitness department and the restaurant are also very attentive. The caring greetings always make people feel warm. The shower will be adjusted to the appropriate water temperature in advance; the children are prepared with swimming armbands and swimming caps; the restaurant food is fresh and unique, and the service staff is meticulous and thoughtful... Every little detail has witnessed the silent efforts and hardworking and meaningless fighting spirit of the people of Lihua. Of course, I am also fortunate to be one of the witnesses! ”Lihua, there is always unexpected warmth!” Finally, May Lihua Hotel be like a warm harbor, allowing every traveler to find the feeling of home and enjoy the joy of every stay; May Lihua Hotel's business prosper, and its service quality be improved to a higher level, and become a preferred place for travelers to spread by word of mouth; May every corner of Lihua Hotel be filled with happiness and tranquility, bringing guests an unforgettable accommodation experience, becoming a benchmark hotel in Shanxi, welcoming guests from all directions, and allowing more people to understand and love Shanxi!"

"Veteran Cadre Style (Taiyuan) It’s my first time staying at Kempinski. It has a strong old-fashioned atmosphere, which young people may find a bit old-fashioned. But the service and hardware facilities are very good, and the cost-effectiveness of staying in the off-season is very high [heart] Location: Close to Changfeng Street subway station, about 100 to 200 meters away, and also close to Binhe Expressway, very convenient for driving and public transportation. Decoration style: It's quite standard. In the eyes of those who like it, it is steady and elegant, and it is the result of years of accumulation. Those who don't like it think it is old-fashioned and has no novelty [laughing and crying]. But the furniture is of high quality, with a bit of old money style. Hardware facilities: Impeccable, with a gym and swimming pool, all of which are large in size. The room is big enough. I stayed in a deluxe view room. I like the layout very much. There are huge floor-to-ceiling windows, three separate washing areas, and a bathtub next to the window, so you can have a clear view of the night view. The interior is also unambiguous, with electric curtains, smart switches, top-tier brand sanitary ware, wall-mounted toilets and the quality of the toiletries are also online. The most important thing is that the bedding is very comfortable, the mattress and pillow are moderately soft and hard, and I slept soundly [laughing and crying] Service: This is even better. Free drinks in the minibar, turndown service, cultural and creative gifts when leaving the hotel, all kinds of problems can be handled quickly, the service staff in all parts of the hotel are polite, and the happiest thing is that the room type was upgraded for free [laughing and crying] Hygiene: Every detail is handled very well, and there are no blind spots. Price: Checked in on March 9th, 546 excluding breakfast, upgraded to a deluxe room with a view, free drinks in the minibar, very good value for money. Very good stay experience, I will choose this place next time I come to Taiyuan [heart]"

"The front hall service of the hotel this time is a full score! As soon as I entered the lobby, I was moved by the smile and warm greetings of the front desk staff, which instantly dispersed the fatigue of the journey. The efficiency is super high when checking in, the action is quick and not delayed, and the hotel facilities, surrounding food and travel guides are patiently and meticulously introduced. Even the niche attractions that avoid the flow of people are intimately shared, professional and intimate, carefully remind the elevator location and barrier-free channel, and the details are full of care. When leaving the store, not only quickly check out, but also send a warm heart to send goodbye blessings, which makes people feel kind. There are problems during the stay, the response speed is very fast, and the attitude is very good. The affinity, responsibility and professionalism of the front office team are impeccable. Every link from check-in to check-out is comfortable. I completely feel the experience of ”home away from home”. This quality service is worth recommending. I will choose this one next time!"

"Thank you for the free upgrade to a view room The location is pretty good, and it's convenient to go to various attractions. Hotel breakfast is average… Facilities: The swimming pool is outsourced, but there is no gym... Hygiene: clean Environment: Old star hotel, but it doesn’t matter if it doesn’t have a swimming pool and is four or five stars... Service: Good service attitude"

"Facilities: My friends told me this is one of the more upscale hotels in the area. The smart room features throughout are quite impressive, and food deliveries are brought directly to the room by a robot. Service: The service was exceptionally attentive. On the first day, we needed an extra bed, and the housekeeping manager went above and beyond, checking various room sizes to find the best arrangement. We stayed for four nights. One day, I washed clothes and left them hanging in the bathroom to drip dry. When we returned, the housekeeper had thoughtfully left a note and moved them out to dry properly – such attention to detail! Later in our stay, we were driving a local friend's car and returned very late one night. The parking attendant, even past 1 AM, patiently helped open the garage door without any sign of impatience. Environment: The hotel breakfast was quite good, especially the knife-cut noodles (Dao Xiao Mian), which were particularly delicious! 😋"

"We stayed at the hotel for one night, while going from Pingyao to Zhangjiajie. We arrived at the train station in the evening, and had to take the train the following morning. The hotel offers pickup and drop-off which was very convenient and comfortable. The room was clean and tidy, with snacks, tea and all the furnitures we could need. The staff was SO helpful: they ordered some food for us (everything on the app was in mandarin and we couldn't understand how to do it ourselves), recommended some local favorites, and delivered it to our room. They also helped us do laundry even though it was late in the evening, so we had clean clothes to continue our trip. All in all, our stay was excellent, and I couldn't recommend the hotel more."

"everything was perfect until the last moment. rooms were clean and staff were friendly. was prepared to give a perfect review until the breakfast before checking out. the staff in charge of the noodle station was poor. promised everyone to make noodles and went missing after leading to an extremely long line and when pushed by the manager, he begrudgingly came out and made the noodles with a poor attitude. spoilt the perfect experience. will still recommend this hotel as it is clean and comfortable."

"The room is big.The location is okay.The hotel staff are okay.The full-board meals are just left over food from breakfast.It's only one dish and rice.The food for lunch and dinner is leftover food which not eaten.It's so cold and tasteless.No hot tea or drinks are given.The cooks are not friendly.There is only one elevator which is not convenient when you are in a rush. 房间很大。地点没问题。酒店的员工都很好。全餐是早餐剩下的食物。只有一道菜和米饭。午餐和晚餐的食物是没有吃完的剩饭。又冷又无味。不提供热茶或饮料。厨师们不友好 只有一部电梯，当你赶时间的时候不方便"

"The free shuttle service to the station is excellent, and the front desk even upgraded us for free. The room is large and comfortable, especially new, which is excellent. There's free laundry and drying, complete facilities, robot food delivery, and an elevator. The hotel is in a prime location, very close to the airport. The decor is excellent, the room is clean, and the smart toilet and all-inclusive smart services are fantastic. We arrived at South Station at 10 a.m. and were picked up. For the price, it's well worth it. The front desk service is professional and attentive, the room is clean and comfortable, and the bedding is high-quality and feels good, exceeding expectations. A car also dropped us off at the airport free of charge in the morning. Recommended for the subway station."