JW Marriott Khao Lak Resort & Spa

JW Marriott Khao Lak Resort & Spa Reviews

JW Marriott Khao Lak Resort & Spa

41/12 Moo 3 Khuk Khak, Khao Lak, Takua Pa District, Khuekkhak, Phang Nga Province, 82220, ThailandView Hotel Details
JW Marriott Khao Lak Resort & Spa
JW Marriott Khao Lak Resort & SpaJW Marriott Khao Lak Resort & SpaJW Marriott Khao Lak Resort & Spa
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Guest Reviews of JW Marriott Khao Lak Resort & Spa

9.1/10
Great
192 review
Verified reviews
Location8.9
Amenities9.3
Service9.1
Cleanliness9.2
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All reviews(192)
Positive reviews(185)
Reviews with photos/video(98)
Clean pool(61)
Great swimming pool(61)
Close to beach(39)
Delicious breakfast(31)
Perfect for kids(26)
Loved the beach(22)
Has facilities for children(12)
Family activities available(12)
Negative reviews(7)
Micah Webb
Deluxe Lagoon Pool View, Guest room, 2 Twins, Sofa bed, Pool view, Balcony
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 9, 2025
Amazing resort! Totally worth it to pay for all inclusive meals!
Kean Heng
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Aug 2025
Booked for others
3 review
8.0/10
Very Good
Posted on Sep 22, 2025
Very friendly staff and helpful and like their services  Have quite a number of Amenities and suite for family, couples  friends gathering, stays and run away from busy , de-stres life . The only bad things is the location is quite rural and no shopping mall near by
Response from Property: Dear Kean,Thank you so much for your kind feedback! We're truly delighted to hear that you enjoyed our friendly service, wide range of amenities, and the relaxing atmosphere here at JW Marriott Khao Lak Resort & Spa.Our team, especially those dedicated to creating memorable experiences for families, couples, and friends, is thrilled to know we helped you unwind and escape the stress of daily life.We understand your concern about the location being more secluded. While it's part of the charm for many guests seeking peace and nature, we’re always looking for ways to improve convenience and accessibility.We hope to welcome you back again soon for another refreshing stay and maybe with a bit more sunshine next time! Warm regards,The JW Marriott Khao Lak Resort & Spa Team
Guest User
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Dec 2024
Family
18 review
9.7/10
Amazing
Posted on Feb 3, 2025
Very big hotel Longest swimming pool in Southeast Asia;Very helpful and cheerful hotel staff ;many good restaurants for different choices; Highly recommend!
Shay
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Mar 2025
Family
14 review
10/10
Outstanding
Posted on Apr 17, 2025
Great hotel, nice pool, great restaurants. The hotel is super bug so if you have a stroller ask for a room close to an elevator.
Jagdish
Deluxe Lagoon Pool Access, Guest room, 1 King, Sofa bed, Pool access
Stayed in Aug 2024
Family
21 review
9.5/10
Amazing
Posted on Oct 3, 2024
We had a great time staying our mini vacation for four nights. Service was awesome and swimming pool and water wave pool and trampoline were star events for kids to keep busy whole day. The breakfast options were excellent
AY1
Family Lagoon Pool Access
Stayed in Dec 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 31, 2025
It was a great hotel. Particularly the activities and amenities have great varieties. The cooking class, with Chef Kapoof and hostess Prunnie organizing is very nice and the food is delicious. Will go again.
Lels257
Deluxe Lagoon Pool Access, Guest room, 2 Twins, Sofa bed, Pool access
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 29, 2024
i booked this hotel for my birthday but never expected much. As soon as we reached the hotel, we were welcomed with a very friendly lady and served with wet towel and welcoming drinks. We were told that the room we’ve booked was overbooked and they are happily to change it to a new one. The least thing i was expected was, they gave a room with my birthdate as the number. and it was decorated nicely for my birthday. and of course with a complimentary cake and fruits😁 a lot of activities provided by the hotel, or you can just strolling around.. the view was spectacular! As we need to check out early to catch our flight, they packed our breakfast to go. Their service and hospitality is top notch! Highly recommended! and I plan to visit this hotel again for my next birthday!
6/8
Alexandre L.
Deluxe Lagoon Pool Access, Guest room, 1 King, Sofa bed, Pool access
Stayed in Jun 2024
Family
33 review
10/10
Outstanding
Posted on Aug 1, 2024
Amazing place for families, but I guess it is also suitable for couples as the resort is well designed and has many different areas to relax. We found that everything was great and of good quality/ service during our trip. The staff is always helpful and kind. There are plenty to do for kids at the main pool, the aqua zone or the beach. Kids club was convenient too for occasional rains. The only comment we could have is that the check-in was too long. People usually come from far so it needs to be more effective.
Subzero001
Deluxe Lagoon Pool Access, Guest room, 1 King, Sofa bed, Pool access
Stayed in Apr 2024
Couple
6 review
9.5/10
Amazing
Posted on May 10, 2024
Easily the best resort in khao lak. Staff is fantastic except for the waitress at Sakura restaurant. Facilities are well maintained but very dated since this resort has been around for decades. Resort ground is vast and facilities are more than adequate for the number of guests unlike AVANI+ whereby the ratio of guests to the swimming pool is overwhelming
BW66
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Oct 10, 2024
I must say this was the best hotel experience we’ve ever had. Best service with immediate response to our needs have been impressive. All staff are very well trained. Not a single one of them has not greeted us whenever wherever we have a chance to meet, no matter how brief. Thank you.
Lily in wonderland
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Aug 2024
Family
14 review
10/10
Outstanding
Posted on Oct 5, 2024
My family and I just stayed at the JW Marriott in Khao Lak and had a fantastic experience! The rooms were spacious, with big, comfy beds and natural product toiletries. Every morning, the breakfast spread was delicious and varied, featuring freshly squeezed juices and authentic Thai coffee made with high-quality ingredients. The kid's area offered daily activities, and bike rentals were easy; I highly recommend biking around the beautiful gardens. The service was friendly, efficient, and attentive. The pool area was impressive—it's the biggest pool I've seen at any property! Plus, direct beach access was a wonderful bonus. If I return to Khao Lak, I would definitely stay here again with my family!
Guest User
Deluxe Lagoon Pool Access, Guest room, 1 King, Sofa bed, Pool access
Stayed in Jul 2024
Couple
1 review
9.5/10
Amazing
Posted on Aug 19, 2024
We had an amazing time here. Thank you Rashdan, Mee and team. You made our trip much more special. Rashdan went out of his way to ensure that everything went perfectly smooth for us! Would highly recommend couples to come and have a stay at JW marriot Khao Lak.
Guest User
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 16, 2025
Five star treatment and facilities with direct access to the beach
ALEX TAN WEI QI
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 22, 2025
Excellent Services!
Humza
Deluxe Lagoon Pool View, Guest Room, 1 King, Sofa Bed
Stayed in Oct 2023
Couple
3 review
8.0/10
Very Good
Posted on Dec 13, 2023
Found everything about property excellent, room and facilities amazing Restaurants on property were too expensive and closed to early Nothing to do after 7pm