4-Star Hotels in Ehime Prefecture, Japan

Excellent location, have a ”private road” to Dogo Onsen. Staff are really welcoming and helpful. Breakfasts are good. Highly recommend this hotel to anyone who visits the city.

They treat Western guests with far more enthusiasm. When checking in alongside Western guests, the front desk staff only escorted them to their floor, completely ignoring Asian guests like me. It's 2026, and this kind of preferential treatment for Westerners is so out of touch and frankly, a bit embarrassing. On top of that, the duvet cover was torn. Is the hotel really struggling that much? 😓 I'm staying here for three nights purely because I can't be bothered to switch hotels. Matsuyama Castle is quite nice, though. As an established hotel in Matsuyama, I'd hope for a bit more class and professionalism. Also, the room is a bit cramped; it's difficult to open a 30-inch suitcase.

I booked a triple room, but it was very spacious for a Japanese hotel, so I stayed comfortably and comfortable~ The staff are bright and friendly. Welcome service, drink service, beer service, etc. were so good. Breakfast is local and you can eat domino sashimi and rice bowls and it is delicious ~ The shuttle bus is right in front of you, and even if you take a bus tour, you get off right in front of you. The location is the best.

I really had a great stay at this hotel. The room was spacious and simple, with separate bath and toilet, a sauna, and the bathtub was so relaxing I could stretch my legs out for a long time. I really respect the architect who designed this hotel. I think it was the best hotel I've ever stayed at. The breakfast was Western-style and excellent. It was delicious. It was so comfortable that I relaxed right up until the last minute before check-out. It's in the Mitsukoshi building, and it's conveniently located along Okaido. I'll go again.

I booked a Japanese-style room. The room was spacious and very clean, and came with complimentary snacks, sake, and orange juice. Both breakfast and dinner were fantastic. Dinner was a 10-course Kaiseki meal, and every dish was delicious. Breakfast also offered a wide variety of choices, with the seafood donburi being particularly outstanding. There were four different baths to choose from. Overall, I felt it offered excellent value for money.

The hotel is clean and tidy. For self-check-in, staff are available to assist. You can pick up skincare products and toothbrushes at the front desk on the 2nd floor. Guests can enjoy the hotel's hot spring for free. It's very convenient for shopping, with Takashimaya right next door and two convenience stores downstairs. Transportation is incredibly convenient. Please note, it's right next to Matsuyama-shi Station (not JR Matsuyama Station). If you need to go to JR Matsuyama Station, there's a tram stop downstairs that also provides direct access to Okaido, the Matsuyama Castle Ropeway, Dogo Onsen, and more. From Iyo-Tetsu Matsuyama-shi Station, where the hotel is located, you can also directly reach Baishinji Temple, a popular spot for fans of 'Tokyo Love Story.' Additionally, there's a highway bus terminal nearby, offering more economical travel to places like Takamatsu, Tokushima, and Osaka compared to taking the train, just for your reference. The buffet breakfast is indeed excellent; the five types of orange juice and the sea bream rice bowl alone make it worth it. Every afternoon until evening, welcome drinks and coffee are also available for self-service on the 2nd floor.

hotel was amazing! reception was very friendly, allowed to store our luggages till evening next day! room : spacious & very clean! [10/10] location : near shopping district & tram stop but far from subway / JR, a little inconvenient for us with heavy luggages [8/10] miku & I enjoyed our stay! ありがとうございます！

You can think of this hotel as a 'plus' version of a domestic Orange Hotel Crystal. The decor is that of a five-star hotel, but the price is that of a business hotel. The renovations were clearly done with great care, and the breakfast across all their locations maintains a consistent standard. They all feature a free rooftop hot spring bath with a view. I've stayed at various Candeo hotels in different locations, and overall, the bathroom facilities at the Ehime branch feel a bit old; I suspect it's an older hotel that was renovated without updating the bathrooms. In winter, since the windows don't open for ventilation, a lot of condensation builds up. At night, when there's a lot of condensation, it drips down the walls, leading to mold in those areas. This results in a musty smell when you first enter the room. It must also be quite a hassle for the cleaning staff to deal with the condensation in every room daily. What I disliked most was the lack of a duvet cover; a single sheet separates you from the duvet. I've only encountered this at the Ehime and Kagoshima branches, perhaps it's a local custom… there's nothing much one can do about it. Everything else was great.

It is right behind the main building of Dogo Onsen, and it is close to the station and has easy access to everything. In particular, there are Korean staff members who are very kind and solve any questions or problems, which made me feel at home. The rooms are spacious and comfortable, the hot spring is small but clean, and the open-air bath is on the rooftop, so you can enjoy the hot spring while enjoying the beautiful view. The hot spring is small but not crowded and is leisurely.

We stayed as a family of three, including an elementary school-aged child. We paid the child's rate, but there were no amenities for the children and they had to sleep in the same bed as us, which was quite difficult with an older child. We didn't need amenities for everyone, but I would have liked at least towels for everyone. The room and bathroom were spacious, clean, luxurious, and comfortable.