Guide to Guangzhou Airport Lounges & Facilities
Your Ultimate Guide to Guangzhou Baiyun Airport Lounges: T1 & T2 Access, Perks, and Pro Tips. Discover how to enjoy free lounge access with Trip.com membership, Priority Pass, business class tickets, airline status, and more!
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How to Relax at Guangzhou Baiyun Airport Lounges?
Guangzhou Baiyun International Airport (CAN) features two main passenger terminals: Terminal 1 (T1) and Terminal 2 (T2). You'll find most Star Alliance carriers operating out of T1, while China Southern Airlines (SkyTeam) and the majority of international long-haul flights are based in T2.
The airport features a fantastic mix of airline-operated lounges, premium airport-owned spaces, and third-party lounges that welcome Priority Pass and DragonPass members, as well as pay-per-use guests. You'll typically find perks like complimentary food and drinks, Wi-Fi, charging stations, refreshing shower facilities, cozy seating, and handy flight information displays. The most popular lounges go the extra mile with hot meals, private workspaces, and shower suites—perfect for business travelers, those with long layovers, or anyone catching an early or late flight. Check out our quick guide to the major lounges by terminal below:
- Terminal 1: Discover the Star Alliance Lounge, Air China Premium Lounge, Shenzhen Airlines King Lounge, Hainan Airlines First Class Lounge, China Eastern Airlines First Class Lounge, and the Premium Lounge (International).
- Terminal 2: Explore the China Southern Airlines Pearl Lounge, China Southern First/Business Class Lounge, Easy Boarding Lounge, Premium Lounge (International), and the Airport Tong Member Lounge.
Guangzhou Airport Lounges at Terminal 1
Source: Star Alliance
T1 is primarily home to Star Alliance airlines and domestic carriers. The terminal features a linear layout, with most lounges conveniently located on the third floor near the boarding gates once you've cleared security. Just a heads-up: be sure to factor in a little extra walking time if your gate is further down the terminal!
Terminal 1 Lounge Name | Terminal | Location | Best For | Access Type |
|---|---|---|---|---|
Star Alliance Lounge | T1 International | After passing through immigration, head to the 3rd floor. | International long-haul overnight flights | Star Alliance F/B and Gold members |
Air China Premium | Terminal 1 Domestic Flights | Once you've cleared security, head over to Zone B | Long domestic layovers | Air China/Star Alliance Premium |
Shenzhen Airlines King | Terminal 1 Domestic Flights | Near gate B224 | Quick domestic layovers | Shenzhen/Star Alliance eligible |
Experience First Class with Hainan Airlines | Terminal 1 Domestic Flights | Once you've cleared security, you'll find Zone B | A quick recharge | Enjoy exclusive perks as a Hainan premium passenger |
Premium Lounge | T1 International | Once you've cleared immigration | Alternative international lounge | Pay-per-use, Priority Pass, and DragonPass are all accepted. |
Star Alliance Lounge (T1 International)
This award-winning lounge is the first dedicated Star Alliance lounge in Asia, and it’s open 24/7! With its open-plan design, stunning runway views, and plenty of comfortable seating, it’s the perfect spot to unwind. Whether you’re looking for a hot meal, a quick snack, or a full beverage service, you’ll find everything you need. It’s thoughtfully designed for business and long-haul travelers who need a quiet space to work or recharge before their next adventure.
- 24/7 support for those red-eye and early-bird flights
- Spanning 750㎡, this space comfortably hosts up to 100 guests.
- High-speed Wi-Fi, convenient charging ports, a cozy dining area, and comfortable seating to relax in.
- A globally top-tier alliance lounge, ranked by Skytrax
Source: American Express
Relax at the Air China Premium Lounge (T1 Domestic)
As one of the largest lounges in T1, this spot offers plenty of room to stretch out with spacious seating, dedicated leisure zones, a relaxing tea area, and refreshing shower facilities. It’s a great choice for Star Alliance premium passengers and frequent flyers looking to unwind before their flight.
Unwind at the Shenzhen Airlines King Lounge (T1 Domestic)
Conveniently located near the B-zone gates, this lounge is a favorite among domestic Star Alliance travelers, offering a perfect spot to enjoy hot meals, refreshing drinks, and essential business amenities.
Relax in the Hainan Airlines First Class Lounge (T1 Domestic)
Compact and quiet—the perfect spot for a quick breather before your domestic flight.
Premium Lounge (T1 International)
Open 24/7 and welcoming third-party passes, this lounge is a fantastic backup option for international travelers who don't have airline lounge access.
Discover Guangzhou Airport's Terminal 2 Lounges
Source: loungepair
T2 is the newer, more spacious terminal, serving as the hub for China Southern Airlines (SkyTeam), various international carriers, and most long-haul routes. You'll find the lounges conveniently located near security and immigration, making your pre-flight experience a breeze.
Terminal 2 Lounge Name | Terminal | Location | Best For | Access Type |
|---|---|---|---|---|
Discover the exclusive world of China Southern Pearl | Terminal 2 Domestic Flights | Once you've cleared security | Long layovers, luxurious comfort | China Southern Food & Beverage services for our elite members |
China Southern Food & Beverage Lounge | Terminal 2 Domestic Flights | Close to domestic security | Business travelers | Experience the premium comfort of China Southern |
Easy Boarding Lounge | Terminal 2 Domestic Flights | Once you've cleared security | General domestic travelers | Available for pay-per-use or with membership passes. |
Premium Lounge | Terminal 2 International Flights | Head to the 4th floor after you've cleared immigration. | International overnight flights | Pay-per-use, Priority Pass, and DragonPass are all accepted. |
Unwind at the China Southern Pearl Lounge (T1 Domestic)
This is the flagship lounge for China Southern’s premium passengers. It offers a delightful array of Cantonese and Western hot meals, a full bar service, massage chairs, refreshing showers, private resting areas, and even a serene tea ceremony zone. It’s widely considered the go-to spot for travelers seeking ultimate comfort and top-tier facilities. Key highlights:
- Savor hot meals infused with authentic Cantonese flavors
- Dedicated shower and relaxation zones
- Unwind in our massage chairs and relaxing leisure areas
- Perfect for long layovers and business travelers alike
Unwind at the China Southern First/Business Class Lounge (T2 Domestic)
Spacious, bright, and modern, featuring upgraded dining options, private seating, and convenient charging stations.
Easy Boarding Lounge (T2 Domestic)
This airport-operated lounge is clean, convenient, and welcomes guests with third-party passes and membership programs.
Premium Lounge (T2 International)
This 24-hour international lounge is the perfect pit stop for all travelers, offering refreshing showers, hot meals, and a variety of drinks to keep you energized on your journey.
How can I access the Guangzhou Airport Lounge?
Source: Priority Pass
Lounge access at CAN follows standard global rules. You'll find that eligibility generally falls into five main categories:
- Cabin Class
If you're flying First Class or Business Class with the operating airline, you're welcome to relax in the corresponding lounge! - Airline Alliance & Frequent Flyer Status
If you're a Gold or elite member of Star Alliance, SkyTeam, or oneworld, you can enjoy access to partner lounges whenever you're flying with an alliance airline! - Third-Party Lounge Programs
Most non-airline lounges happily accept Priority Pass, DragonPass, and LoungeKey. - Paid entry
Enjoy walk-in, pay-per-use access at a variety of airport and third-party lounges. - Credit Card & Bank Perks
Many premium credit cards come with the added perk of complimentary lounge access through their partner networks!
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Trip.com Member Free VIP Lounge Access
How to Unlock Your Free Trip.com VIP Lounge Access
As a high-tier Trip.com member, you can enjoy complimentary access to airport lounges around the world at no extra cost:
- Unlock exclusive perks by upgrading to Platinum, Diamond(+), or Black Diamond membership—simply complete your next qualifying bookings to level up your travel experience!
- As an eligible member, you'll enjoy a set number of complimentary lounge passes each year, ready to use at airports all around the globe.
- These passes are valid for select lounges, including those right here at Guangzhou Baiyun Airport!
How to Find Eligible Airports on the Trip.com App
- Open the Trip.com app and head over to "Account" in the bottom right corner.
- Tap your membership tier (Platinum, Diamond, etc.) at the top to see your status.
- Scroll down to "Free Airport VIP Lounge Access" and tap it.
- Scroll down and tap "View Airport List" to explore your options.
- Explore our complete list to discover Guangzhou Baiyun (CAN) and plenty of other exciting destinations.
Beyond the Basics: Other Facilities at Guangzhou Airport
Looking for more than just paid lounges? Guangzhou Baiyun Airport has plenty of other spots where you can kick back, relax, and recharge:
- You'll find convenient charging stations located throughout both terminals.
- Find a peaceful spot to recharge in our quiet resting zones, conveniently located with plenty of seating near the gates.
- Need to freshen up? You'll find convenient shower facilities available in our premium lounges and select transit areas.
- Need a place to recharge? Check out the sleep pods and transit hotels (like Aerotel) in T2—perfect for long layovers or a quick overnight stay!
- Cafés, fast food spots, and convenience stores are perfect for grabbing a quick bite or a refreshing drink.
- Enjoy free Wi-Fi throughout the entire airport!
Read articles below👇, know everything about China vpn, eSIM and visa before your travel!
Pro Tips for Making the Most of Lounges at CAN
- Plan to arrive 2–3 hours before your international flight, or 1.5 hours ahead for domestic travel, so you can breeze through the airport with ease.
- Be sure to check your terminal ahead of time—keep in mind that T1 and T2 aren't connected once you've passed through security!
- Keep in mind that popular lounges like the China Southern Pearl and Star Alliance lounges can get quite busy during peak travel times.
- Simply present your same-day boarding pass, your ID or passport, and your proof of access (like your membership card or app pass) to get started on your journey!
- Most lounges typically allow for a 2–3 hour stay, though some international lounges offer extended access if you have a longer layover.
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Guangzhou Hotels
5 star
Very Good8413 Reviews
Guangzhou East Railway Station/Wushan Guangzhou|1.16km from downtown
This hotel is super convenient for catching the high-speed train to Shenzhen the next day, as it's right next to Guangzhou East Railway Station. You can walk there in 3-5 minutes from the station exit, and it's right by Metro Lines 1 and 3, making intercity travel to Shenzhen and Hong Kong incredibly easy. Plus, it's next to Oriental Plaza shopping mall, so dining and shopping are all taken care of in one spot. It's definitely a top choice for business travelers.
It's an established five-star hotel with a grand and elegant lobby featuring a waterscape. Check-in was efficient, and the front desk staff were very attentive, handling luggage assistance and storage seamlessly. The room was spacious with good natural light, a soft mattress, and excellent soundproofing thanks to double-glazed windows, ensuring a quiet and peaceful night's sleep even in the bustling city. The bathroom had a separate shower and bathtub.
The hotel amenities are comprehensive, including a Cantonese dim sum buffet restaurant, a gym, and an outdoor pool. The breakfast selection is extensive, and the value for money is among the best for five-star hotels in the East Station area. The only minor drawback is that the hotel is a bit older, and some parts of the decor show their age, but it doesn't affect the overall stay.FromAU$ 76
412 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.86km from downtown
I absolutely have to recommend this understated hotel! The location is incredibly convenient, and the room amenities and facilities make you feel right at home. Downstairs, there are tons of food options, catering to all budgets and tastes. Plus, there are actually 5 shopping malls nearby to explore! I felt like three days wasn't enough time to see everything on this business trip. Next time, I'm definitely bringing my family. It's so easy to get to Canton Tower and Chimelong via direct subway lines. I also noticed they have a Western restaurant on the 16th floor with such a romantic setting – perfect for a date night or a special occasion!FromAU$ 164
Very Good2687 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|4.59km from downtown
I had a very pleasant stay at the Asia International Hotel. I was extremely satisfied with the overall experience. The breakfast was extensive and offered a wide variety of options, all while enjoying a beautiful panoramic view, which made the mornings even more special.
The swimming pool was also a great addition—clean, relaxing, and perfect to unwind after a busy day.
What stood out most was the staff. They were very friendly and helpful, and communication in English was excellent, which made everything easy and comfortable.
I would definitely recommend this hotel and would gladly stay here again.FromAU$ 107
Very Good4187 Reviews
Guangzhou East Railway Station/Wushan Guangzhou|0.69km from downtown
Our stay at this hotel exceeded our expectations in every way, and we are truly happy that we chose to stay here. From the very first moment we arrived, the experience already felt warm and welcoming. We especially want to give a huge thank you to Connor, who made such a strong first impression on us. At first, some of the staff greeted us in Mandarin, but once they realized we were speaking English, Connor immediately approached us with such professionalism, friendliness, and great initiative. He made us feel comfortable right away and handled everything smoothly with genuine hospitality. His attentiveness and positive attitude really stood out throughout our stay.
We were also very happy to receive a high-floor room, which made the experience even more enjoyable. The room itself was spacious, clean, modern, and very comfortable. Everything was well-maintained, and you could really feel the quality and attention to detail in both the room design and housekeeping. The bed was comfortable, the atmosphere was relaxing, and overall it was a perfect place to rest after exploring the city.
Another lovely surprise was the complimentary treats arranged by Connor, which we truly appreciated. Small gestures like this really make guests feel valued and cared for, and it shows how much effort the hotel puts into customer experience.
The breakfast was also one of the highlights of our stay. There were many delicious options, and we especially loved the live station for cicongfan — it was honestly so good and something quite unique compared to typical hotel breakfasts. Everything tasted fresh, and the variety was excellent every morning.
Because we enjoyed our stay so much, we eventually decided to extend for a few more nights instead of moving elsewhere. That alone says a lot about how satisfied we were with the hotel, the service, and the overall atmosphere.
The location is another big plus. It’s very convenient, and right beside the hotel there are several great local food spots to explore. We especially loved the wonton noodles nearby — definitely one of our favorite meals during the trip. Having good local food within walking distance made the stay even better.
The only small suggestion we would give is that some parts of the room could benefit from a more modern renovation and perhaps a fresher fragrance to elevate the luxury feeling even further. The room was still comfortable overall, but with a more updated design and a fresher ambiance, the experience would become even more perfect.
Overall, this hotel gave us such a memorable experience thanks to the excellent service, comfortable rooms, delicious breakfast, and strategic location. Special thanks again to Connor for going above and beyond to make our stay so enjoyable. We would absolutely come back again.FromAU$ 128
Outstanding1248 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.85km from downtown
The concierge team is extremely helpful in making reservations for dinner, massage and etc.. They go out of their way to provide direction guide to guests to navigate around Tianhe road for great food, shopping and massage. Ever helpful with many deliveries to the room. They are very friendly and always smiling
The room is very spacious, with coffee table, sofa, kitchen, lounge chairs and big bedFromAU$ 168
Business travel
Outstanding11473 Reviews
Guangzhou East Railway Station/Wushan Guangzhou|1.07km from downtown
Before checking in, I received a thoughtful call from Hester at the hotel's guest relations department, asking about my arrival time and preferences. This pre-arrival communication was incredibly heartwarming. I mentioned having a child, and they proactively arranged for a bed rail and booster seat, which was very convenient. Upon arrival, the front desk check-in was efficient, and the entire service from getting out of the car to settling in was seamless. The hotel restaurant was also excellent, with fresh, abundant, and delicious food. The staff were warm and polite, making for a very pleasant dining experience.FromAU$ 131
Very Good3619 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.53km from downtown
A truly wonderful trip!!
The hotel is conveniently located right below Zhengjia Plaza, which is a fantastic and lively downtown area in Guangzhou. It's incredibly easy to go shopping at the mall or head to Liuyun Community for drinks and food. The subway is right outside, and you can even get your Hong Kong and Macau visa endorsements done nearby.
As an established five-star hotel, it boasts comprehensive facilities, making for a very comfortable and relaxed stay. While not overly lavish, the staff training is exceptional; they are attentive without being intrusive, demonstrating excellent service awareness.
The Cantonese restaurant serves delicious and authentic cuisine.
This time, my window overlooked the facade of a commercial building, offering a beautiful nightly light display that was stunning to look at but didn't disturb my sleep at all.FromAU$ 181
Outstanding4423 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.62km from downtown
The hotel's location is absolutely perfect. The subway station exit is right outside, and TeeMall and Parc Central are next door.
Regarding the room assigned by the front desk – for me, it was a corner room. When I checked in, I specifically told the front desk I didn't want a corner room, and they insisted it wasn't. Later, I discovered it was indeed a corner room.
My main dissatisfaction is with the room's cleanliness. Upon entering, I found false eyelashes on the desk and the glass mirror. This is completely unacceptable for a 5-star hotel, which should ensure everything is spotless, not even a speck of dust. I also noticed the white sheer curtain had some minor stains.
Basic amenities like razors and mouthwash shouldn't require guests to actively ask housekeeping for them. The cleaning lady even told me, 'We only provide them if a guest requests them.' Seriously? This is a 5-star hotel. Regardless of whether a guest needs them or not, these daily essentials should be readily available in the bathroom.
The air conditioning in the room was also quite cold.
**The hotel also provides local phone numbers for international guests to place orders conveniently.** My only minor complaint is having to go downstairs to pick up food. The hotel should really consider using robots to deliver food directly to guests' rooms.FromAU$ 181
Very Good6269 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|3.97km from downtown
The hotel's location is fantastic – just two subway stops from Guangzhou Station, and right outside the subway exit. Public transportation is also very convenient. The front desk staff were warm and welcoming, and even upgraded our room. It was clean, hygienic, and had good soundproofing. There's a direct connection to a shopping mall, and plenty of great food options nearby. I'll definitely choose Baiyun Hotel again next time I'm in Guangzhou.FromAU$ 118
Very Good8526 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.94km from downtown
This hotel boasts an excellent location on Guangzhou Avenue in Tianhe District, Guangzhou, with convenient transportation, making it ideal for both business and leisure travelers. The hygiene and facilities are comprehensive; the room offers complimentary amenities, including a coffee machine, free bottled water, and a selection of tea and coffee bags. The swimming pool and gym facilities are also very well-equipped. Overall, I had a very satisfying stay and would recommend this hotel to my colleagues and friends. The front desk staff, especially Mia, was highly efficient during both check-in and check-out. The service staff were friendly, professional, and paid attention to details, even offering a room upgrade and a complimentary fruit plate upon arrival. It was a wonderful stay.FromAU$ 138
Family friendly
Very Good12406 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|3.97km from downtown
A special thanks to Rebecca at the front desk! I chose this hotel for my business trip to Guangzhou, and her reception was incredibly friendly. She even proactively offered information about local dining and transportation during check-in, which was a really thoughtful touch. The room offered a lovely green view outside the window, so the environment was indeed quite pleasant. Overall, everything went smoothly. I hope Rebecca sees this – see you next time!FromAU$ 178
Very Good3058 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|4.34km from downtown
My stay here was perfect! The hotel facilities are comprehensive and impeccably maintained. The room was spacious and bright, fully equipped with everything I needed. The bathroom had a great wet/dry separation and stable water pressure. The bedding was soft and comfortable, and the Wi-Fi signal was fast and stable. The thoughtful details really made a difference, and overall, the hardware quality was top-notch. The staff, especially Umi and Karen, were warm and attentive, making the stay absolutely wonderful! There's also a Sky Bar on the 63rd floor with amazing views of Guangzhou's city lights and sunset. I'll definitely be back!FromAU$ 117
Outstanding4896 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|2.37km from downtown
During this stay, I primarily interacted with the housekeeping staff. First off, the concierge team was the most disappointing. Over my two-day stay, only two employees greeted me. One who left a good impression was a gentleman with glasses and some gray hair; he made eye contact, smiled, and offered a greeting. He was the only concierge I felt met Ritz standards. The others standing at the entrance seemed a bit unprofessional; when I asked about picking up takeout, they'd use 'you' instead of a more respectful address, and they wouldn't greet me even when we passed by each other face-to-face.
Now, about the guest room. The housekeeping staff provided excellent service; items I requested were delivered promptly. Their service was much better than the front office. However, the cleanliness of the room itself was a real issue. The first thing I noticed when I walked in was that both beds looked like steamed buns, oddly shaped. Neither of the two mouthwash cups was clean; one had a water stain ring around the rim and lots of white fuzz inside, which looked more like towel lint than cup cloth. You might want to ask how many cup cloths housekeeping staff are given per day and retrain them on how to clean and inspect cups. (I also wonder if you require them to use a sanitizing room to clean cups?) There were many water spots on the trash can in the toilet area; I looked around and there was no faucet nearby, so you can imagine where those came from.
Then, on the bedroom TV and picture frame, one touch revealed a layer of dust. I only touched the first picture frame, leaving the other two for the executive housekeeper; when you check them, please also look at the dust on the light bulbs. The lid of the ice bucket box was unglued inside. I looked at the sliding door on the right side of the TV cabinet and realized the glue was stuck there. I wanted to help reattach it, but the double-sided tape had lost its stickiness over time. Please re-glue it yourselves. For the slippers, one was tucked over the other, and the bottom one was covered by paper, making me think there was only one initially. Who set this standard? It’s 'great'! The used coffee capsule tray had coffee stains.
The coffee capsule box was peeling paint due to age. I suggest the hotel buy some paint and have the engineering department touch it up; it won't cost much, and management should approve it. If they don't, then it's not your problem anymore, right? I didn't examine the room in great detail, just a general look.
I called the operator three times. The first two times were great; they answered within three rings and addressed me by my last name. The third time, it was clear they were busy; they didn't address me by my last name, and the wait time was a bit longer, likely because they had just finished another call, which is understandable.
I hope the above feedback can be helpful to the hotel, as the Ritz is, after all, a brand.FromAU$ 283
Excellent3526 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|1.67km from downtown
I chose this hotel for my recent trip, and the overall experience far exceeded my expectations. The location is excellent, close to both shopping areas and attractions, making it very convenient for getting around by taxi to the city center, and exploring food options on foot was a breeze. The front desk staff were warm and efficient; check-in was quick, and they thoughtfully helped plan nearby sightseeing routes. The room was meticulously cleaned, completely free of dust and odors. The bathroom had a dry/wet separation, and the hot water was consistently strong. The mattress was just right—not too soft, not too firm—and the room's soundproofing was exceptional, ensuring a quiet and peaceful night's sleep. The common areas were tidy and elegant. The breakfast buffet offered a rich variety, and the rice noodles were delicious, with a full selection of pastries and beverages. The facilities were well-maintained and new, and the internet speed was fast. The value for money is outstanding. This will be my top choice for future trips; I'll definitely stay here again.FromAU$ 127
Very Good5879 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|5.58km from downtown
Overall, it's pretty good, and the key is its proximity to Beijing Road.
Facilities: Good, but some older equipment could use an upgrade.
Cleanliness: Good, though the room had a strong perfumed scent that needs addressing.
Environment: Good, but it can get quite busy with many people, so managing that would be beneficial.
Service: Excellent, very good.FromAU$ 130
Hot spring
Very Good2387 Reviews
Guangzhou Sunac Resort and Surroundings Guangzhou|37.12km from downtown
The standalone villa was absolutely therapeutic! It was quiet and comfortable all night, completely away from the hustle and bustle of the city. The breakfast buffet was abundant and fresh, and I ate to my heart's content. Soaking in the hot springs completely relaxed me; the environment was serene, and the service was attentive. There's a shuttle bus to pick you up and drop you off at your room. I just didn't want to leave once I was there. It's perfect for a relaxing getaway, and I'll definitely come back next time!FromAU$ 108
Excellent4779 Reviews
Conghua Hot SpringTourist Area Guangzhou|74.13km from downtown
We were forced to leave the hotel across the street late at night because our room couldn't keep out swarms of flying ants. Around 10 PM, we quickly rebooked at Bishuiwan and were still impressed after checking in. We could park our car right in front of our room.
The hotel front desk noticed we were in a bad mood and that it was late, so they proactively asked if we'd like breakfast delivered to our room on the second and third days. They also immediately arranged for the in-room hot spring tub to be filled. By the time we settled into our room, it was almost 11 PM. After speaking with the front desk, they quickly sent up pre-boiled mugwort satchels for our bath. After soaking, we enjoyed a drink. The hotel not only provided an ice bucket and glasses but also thoughtfully prepared two pitchers of fragrant lemon water to help us sober up. All the staff showed a strong service ethic, proactively anticipating our needs and enhancing our stay.
The public areas are lovely. You can step directly from the villa area into various hot spring pools, and it takes about an hour to enjoy them all. When we were tired, we could order room service from the hotel. After eating, we could continue soaking or relaxing with drinks in the room, or go to the main building for some karaoke. It's a great choice for a weekend getaway.
Most importantly, the villa was spotless. The hotel promptly enhanced its pest control services, so there were no flying ants, mosquitoes, weeds, or fallen leaves in the room. We had a very comfortable and pleasant stay.FromAU$ 168
1518 Reviews
Conghua Hot SpringTourist Area Guangzhou|72.57km from downtown
My room was a luxurious suite with private bath tub (around hkd 3000 for two nights including breakfast). Hardware is definitely exceptional. However when it comes to service it is below standard:
1) front desk - service was poor without any greetings such as bell boy. Front desk officers were unhappy without any eye contact when they talk to you. No hospitality at all;
2) breakfast - the quality both food and service were not up to a 4 or 5 star service. Table was not clean, staffs were almost unfriendly, except one female manager and one staff, all staffs were rushing their task and unwelcoming. I believe the hotel management need to motivate their staff ,otherwise, people won’t come again.
3) Amnenties - room is a luxurious suite with private bath tub, massage chair, kitchen , dining table and queen bed. The tub was not very clean, with water splitting . Such a waste as their service was not meeting the standard of what it is expected to be a 5- star resort. (The environment, garden were nicely decorated indeed) The Hot Spring pool is well known but I have’s try so cannot comment.
I won’t come to this resort again, if the service of the hotel haven’t improved. And I won’t recommend travelers with kids who is looking for a family friendly and good service resort.
P.S.: Parking spaces were spacious and freeFromAU$ 142
Very Good2942 Reviews
Conghua Hot SpringTourist Area Guangzhou|65.77km from downtown
Our stay in the triple room at the Guangzhou Biquan Air Hot Spring Hotel was absolutely fantastic! 👍 The room was spacious and bright, with elegant and cozy decor. The three beds were soft and comfortable, guaranteeing a great night's sleep. The room was also equipped with complete and practical facilities, all spotlessly clean.
The hotel's hot spring was definitely a highlight, offering a rich variety of pools with perfect water temperatures. Soaking in the hot springs felt like all my fatigue just melted away. The surrounding scenery was beautiful too; it was incredibly relaxing to enjoy the views while soaking.
The hotel's service also deserves high praise. The staff were warm, attentive, and always willing to help. Whether it was checking in or resolving other issues, they were very efficient. I will definitely choose this place again next time!FromAU$ 118
Outstanding1241 Reviews
Conghua Hot SpringTourist Area Guangzhou|70.76km from downtown
This trip was incredibly peaceful and restorative. The stay was exceptionally comfortable, and the service was attentive and thoughtful. Many of the feelings are truly indescribable and can only be experienced firsthand. Overall, the experience was perfect. It's rare to find a place where there are more staff than guests; at a certain age, one appreciates places with fewer people, as the price point naturally filters the clientele. The emotional value was through the roof. I won't even discuss value for money, but solely based on quality and price, I believe it was incredibly worthwhile. The breakfast and afternoon tea were particular highlights—among the few hotels I've stayed at in China where both the presentation and taste were equally outstanding.FromAU$ 418
Gym
Very Good1484 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|3.42km from downtown
The staff were polite and courteous. The room wasn't very big, but for the price, it was pretty good. It was clean and hygienic, though the facilities felt a bit outdated, like they were from many years ago. However, there were no strange odors in the room. Overall, it was decent for the price. The transportation was very convenient, right on Huanshi East Road. There are also plenty of great food and drink options nearby, all within easy walking distance. Zhixin Middle School, Zhongshan Ophthalmic Center, and Sun Yat-sen University Cancer Center are all about a ten-minute walk away. The Orange Hotel is just across the street, and there's a Starbucks right next door.FromAU$ 85
Very Good6798 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|1.77km from downtown
I've always appreciated the trendy and stylish vibe of Marriott's W Hotels, and this广州 (Guangzhou) location really embodies the brand's unique characteristics. Grace was incredibly patient throughout the entire process, handling everything reliably and meticulously. Her service was warm and natural, and you could feel the professionalism of a major brand in every interaction. I'll definitely choose the W brand again next time.FromAU$ 201
Outstanding6500 Reviews
Guangzhou Railway Station and Yuexiu Park Area Guangzhou|6.79km from downtown
I had a truly wonderful stay at this hotel. The front desk staff was incredibly kind, and I want to give a special thanks to Dan.
She was amazing and even upgraded my room! Thanks to her, I spent two very comfortable nights in a spacious and beautiful room.
The interior of the hotel features a traditional Chinese aesthetic that is both luxurious and impeccably clean.
Every staff member I encountered was friendly and professional. I also thoroughly enjoyed the breakfast buffet—there were so many varieties to choose from!
For business travelers, the round-trip shuttle to the Canton Fair is a huge plus. The location is also fantastic: there is a large shopping mall and many great restaurants right in front of the hotel. Most of Guangzhou's famous landmarks are within a 10–20 minute taxi ride, and it takes about 40 minutes to reach the airport.
I had a very relaxing stay and will definitely choose this hotel again for my next visit to Guangzhou. Thank you again, Dan!FromAU$ 104
Very Good3044 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|1.71km from downtown
The hotel's location is excellent. The decor is a bit dated but very clean and well-maintained. The lobby is on the 22nd floor, and the service is also very good. The breakfast spread is fantastic, the environment is beautiful, and the facilities are comprehensive, making it a great business hotel. The gym isn't crowded and is also very clean. Highly recommended.FromAU$ 197
Very Good4256 Reviews
Tianhe Stadium/TaiKoo Hui Guangzhou|0.89km from downtown
Centrally located, connected directly to Taikoo Hui shopping mall and office towers, with underground access to the subway. The surrounding area is bustling with plenty of shops and restaurants. The hotel maintains Mandarin Oriental's consistently high standards of service and attention to detail, making for a truly delightful overall experience. The cleanliness is impeccable, and the heated pool, bar, gym, and restaurants are all well-maintained and running smoothly. All staff members are polite, proactively helpful, and always smiling. Both check-in and check-out were very efficient, and the doormen and concierge service were exceptional. This is definitely a hotel worth returning to.FromAU$ 307
Swimming pool
Excellent3629 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|2.01km from downtown
The room was clean and tidy, the environment was comfortable and pleasant, and the service was warm, thoughtful, and attentive. The check-in experience was particularly good. I'll definitely prioritize this hotel for future business trips and travel. Highly recommended!FromAU$ 306
Very Good5401 Reviews
Guangzhou Railway Station and Yuexiu Park Area Guangzhou|6.67km from downtown
Got a free upgrade to a suite, which was a nice surprise. This hotel was one of Guangzhou's first five-star establishments, and the 'China' in its name really means something. The rooms have been renovated, and although the building isn't super tall, the overall experience is good. The only downside is that it can get quite crowded with various types of people.FromAU$ 125
Very Good4848 Reviews
Surrounding Baiyun International Airport Guangzhou|28.05km from downtown
270° Unobstructed Erhai Lake Views: Enjoy waterfront design with a terrace directly facing Erhai Lake, free from roads and obstructions – truly ”step out your door to the sea.”
• Lie Back and Admire Cangshan Mountain and Erhai Lake: Panoramic floor-to-ceiling windows let you watch sunrise, sunset, and seagulls from your bed. Drift off to sleep with the sound of waves at night.
• Waterfront Terrace: Some room types feature private terraces where you can almost touch the Erhai Lake water. In winter, you can feed seagulls up close.
🛎️ Butler Service (Full Marks!)
• One-on-one butler contact upon reservation, proactively reaching out to answer questions and plan itineraries.
• Luggage assistance, free parking, welcome fruit upon check-in, sea-view afternoon tea, and a goodnight sweet soup.
• Free travel photography, arranged cycling tours around the lake, and local recommendations.
• Located near the North Gate of Shuanglang Ancient Town, offering peace and quiet amidst the bustle.
• ”Step out your door to the sea, the butler is as attentive as family, daily housekeeping, and even complimentary travel photography – it exceeded expectations.”
• ”Spent a whole afternoon lounging on the balcony, watching fishing boats, seagulls, and the sunset. Time just slowed down.”
• ”The 270° sea-view bathtub room is incredible! Bathe while gazing at the sea, and the 'orange sea' sunset is breathtakingly beautiful.”
• ”Service details are perfect: Erhai fishball soup for breakfast, afternoon tea delivered to the room, and the goodnight sweet soup is so comforting.”FromAU$ 172
Outstanding5913 Reviews
Zhujiang New Town/Guangdong Museum Guangzhou|2.25km from downtown
This was an absolutely unforgettable and flawless stay! Every single staff member demonstrated top-tier hospitality and incredible warmth, making me feel completely at home from the very beginning.
A massive thank you to Icy and Sherry at the Front Desk. They attentively listened to my preferences and swiftly arranged a seamless room change. The upgraded room was not only wonderfully spacious but also featured absolutely breathtaking panoramic views. Staying there was a pure delight!
The wellness experience was definitely another major highlight of the trip. I am so grateful to Hannah at the Spa; her genuine and engaging introduction is exactly what convinced me to treat myself to a spa session. I also want to thank Karina for her incredibly detailed walkthrough of the fully equipped gym and steam room, which made me feel completely comfortable enjoying the facilities. Furthermore, my therapist, Abby, was exceptionally professional—her expert techniques provided deep healing and total relaxation during the treatment.
The evening at the Bar was equally impeccable! A special shout-out to Lawrence, who went out of his way to secure a fantastic seat and handle my booking perfectly. He paid close attention to my needs and was a brilliant conversationalist, which allowed me to thoroughly enjoy a deeply relaxing and delightful time at the bar.
I highly recommend the Four Seasons Hotel Guangzhou. It is a rare, ultra-attentive, and truly immersive luxury experience. I will undoubtedly be returning on my next visit to Guangzhou!FromAU$ 402
Very Good3819 Reviews
Pazhou International Exhibition Center Area and Canton Tower and Kecun Area Guangzhou|6.03km from downtown
As a photographer, my perception of space often precedes my sense of taste. My stay at the Shangri-La Guangzhou felt more like a visual therapy centered around 'light, water, and order.' It wasn't just a place to rest for a night; it was a process of emotional development.
Arrival: Visual 'Noise Reduction'
Driving through the traffic of the Pazhou Exhibition Center, the hotel's grand structure unfolded along the river. A photographer's instinct is to seek out 'clean' backgrounds, and the lobby here was my first pleasant surprise—exceptionally high ceilings and impressive depth. There were no superfluous decorations; light streamed through the enormous glass curtain walls, casting long shadows on the floor. While checking in, I instinctively observed the angle of the light and found it to be diffuse, as soft as if it had passed through a softbox, instantly calming my initial anxieties.
Room: The Pearl River in My Viewfinder
I specifically booked a high-floor Horizon Club River View room. The moment I opened the door, I didn't look at the bed first; instead, I walked straight to the massive floor-to-ceiling window—my natural viewfinder.
Composition Elements: In the foreground was the lush greenery of the hotel's 5800㎡ subtropical garden. The mid-ground featured the winding course of the Pearl River, and the background showcased the city's skyline. This layered sense of foreground, mid-ground, and background is a photographer's favorite 'standard composition.'
Light's Mood: The 'blue hour' at dusk was the best time for shooting. The lights of cargo ships on the river cut through the water, and the architectural lines of the Pazhou Exhibition Center appeared stark and restrained in the twilight. I set up my tripod and used a long exposure to transform the flowing river water into a silken texture, a healing sensation that concretized time.
Gardens: Flowing Vitality
As a photographer, I tire of monotonous business aesthetics and crave vitality. The Shangri-La's gardens became my 'outdoor set.'
Pool Lines: The 1000㎡ curvilinear outdoor pool, from an aerial perspective, looked like a sapphire embedded in the garden. The loungers by the pool and the reflections of palm trees created a minimalist, geometric tableau.
Hidden Spots: The Koi pond and Southeast Asian-inspired vegetation in the garden, with their lighting at dusk, offered beautiful light and shadow play. Here, there was no city clamor, only the rustling of leaves in the breeze. The click of the shutter felt particularly clear at this moment, as if recording a prolonged stillness.
Emotional Value: Relaxation Beyond the Shutter
A photographer's journey often involves the fatigue of 'rushing between locations,' but here, I let go of the compulsion to 'get the shot.'
The Slow Pace of the Executive Lounge: The Horizon Club lounge, located on a high floor, offered an excellent view. During afternoon tea, I put away my wide-angle lens and simply 'shot' the shifting clouds outside with my eyes. The hushed tones of the service staff acted as a kind of background noise reduction, allowing my emotions to completely relax.
Evening Introspection: Back in my room, I soaked in the bathtub by the window, gazing at the Pearl River's nightscape. This sense of detachment was incredibly precious—I was both an observer of the city and an享受者 (enjoyer) enveloped by it. The emotional value at this moment wasn't about how many photos I took, but about finally having a moment where I didn't have to see the world through a viewfinder.
Summary from a Photographer's Perspective
The Shangri-La Guangzhou didn't give me isolated photos, but rather an emotional negative that could be developed. It offered a sense of compositional security with its expansive river views and a visual breathing space with its tranquil gardens. For someone who thinks through a lens, this is a secluded oasis where every spot is a potential shot, without the need to actively seek them out.FromAU$ 137
Breakfast
Outstanding4108 Reviews
Surrounding Baiyun International Airport Guangzhou|22.88km from downtown
This was by far the most comfortable hotel I stayed at during the May Day holiday in Guangzhou and Shenzhen! At first, navigating there felt a bit 'remote,' but once inside, it was a pleasant surprise. The shuttle driver in the morning was also excellent; he proactively helped open doors and carry luggage. The front desk lady was very pretty and kind. I'll definitely be back if I need to stay near the airport again! (The room in the picture looks a bit small, but it's actually quite spacious.)FromAU$ 28
Very Good1265 Reviews
Pazhou International Exhibition Center Area and Canton Tower and Kecun Area Guangzhou|9.33km from downtown
This is our third year booking this hotel apartment. We book the same room type every year because it's spacious enough for our three large suitcases. This time, however, we were inexplicably assigned a super small suite. When we spoke to the hotel, we were told all suites of that type were the same, even though Ctrip listed the room size as 58 square meters. They claimed they 'sell them interchangeably'. We asked for the room type we always stay in, but were told it was unavailable. However, after complaining to Ctrip, the hotel miraculously found an available room for us.
I've attached the floor plan for our level, which includes room sizes. According to this plan, the first room we got was only 50 square meters, and even the slightly larger one we switched to was just over 54 square meters – nowhere near the 58 square meters the hotel advertises on Ctrip. This hotel is engaging in false advertising.
Furthermore, we stayed on a non-smoking floor, but many guests on that floor were smoking. The smoke even seeped into our room through the air conditioning system, yet the hotel's smoke alarms didn't react at all. Every morning, when the cleaning staff opened other room doors to tidy up, the entire floor was filled with a strong smell of smoke. Is your hotel's non-smoking floor just for show?
Over the years, the hotel apartment's facilities have visibly aged, and many areas are poorly maintained. Housekeeping is also subpar, with many neglected spots, especially in the bathrooms.
All in all, we were very disappointed with this hotel apartment after this stay. Its service quality has significantly declined. If there are no improvements, we likely won't choose this place again in the future.FromAU$ 99
Good978 Reviews
Panyu District/Asian Games City Guangzhou|21.34km from downtown
The hotel is 3 minutes from Shiqiao station. There is a bus line in front of the hotel that takes you to Shawan old town and other sites. It is across from a local mall with a lot of eateries. My only complaint is the cloth drier is hard to use without WeChat pay. Anyway, it is a good stay at this property.FromAU$ 41
2986 Reviews
Guangzhou East Railway Station/Wushan Guangzhou|1.52km from downtown
I chose this hotel because it was close to where I needed to be for my business trip, and also conveniently near Guangzhou East. When checking in, the front desk staff were very attentive, asking about my preferences and offering two room options: one facing the sun but potentially noisy due to the high-speed rail, and another that was less sunny but quiet. I opted for the quiet side, and the lovely front desk staff even upgraded my room. It was centrally located and actually got plenty of sunlight, not dark as I had imagined. Both the housekeeping and front desk staff always greeted me with a smile when I entered or exited the elevator, which was a nice touch. You need to use your key card to access the elevator, and there's free parking, so it's quite a good value overall. The room itself was standard, not brand new, but clean and well-maintained. Just a heads-up: there's a small, raised nail where the carpet meets the wooden floor. I wasn't wearing shoes when I checked in and scraped my foot on it.FromAU$ 35
Good1024 Reviews
Taojin/East Huanshi Road/Guangzhou Zoo Guangzhou|4.69km from downtown
The breakfast offered a wide variety of delicious options. The area around the hotel is packed with restaurants, which was super convenient. A big shoutout to the front desk staff – being able to borrow a charger anytime really saved me. Perfect for a business stopover, with great transport links and comfortable facilities.FromAU$ 82
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