Planning your next holiday? With Trip.com, you’ll earn rewards with every booking! The Trip.com membership program is packed with perks to make travel even better. From special discounts to VIP treatment, your membership brings extra value to your trips. Let’s take a look at how Trip.com’s loyalty program can make travel more rewarding!
What is Trip.com Membership?
Trip.com Membership is a loyalty program that rewards you every time you book a flight, hotel, train ticket, and more on Trip.com. It’s free to join, and once you’re signed up, you’ll start collecting points with every booking. These points can go toward membership upgrades, discounts, and rewards for future trips.
The program is tiered, with levels like Silver, Gold, Platinum, Diamond, Diamond+, and Black Dimond. As you move through the tiers, you’ll access added benefits like free VIP airport lounge entry, priority customer service, free attraction passes, and other extras that bring more comfort and ease to your travels.
Why Join? Trip.com Membership Rewards
Trip.com Membership Rewards for 5 Tiers
With Trip.com Membership, you’ll enjoy more perks as you move up the levels, from Silver to the top tier, Diamond+. Each step brings more benefits, like hotel discounts, extra Trip Coins, and unique travel perks. Check out what each level has to offer below!
Member Level | Silver | Gold | Platinum | Diamond | Diamond+ | Black Diamond |
Hotel Discounts | Up to 5% off | Up to 10% off | Up to 15% off | Up to 20% off | Exclusive hotel deals | Exclusive hotel deals |
Standard earning rate | Earn 10% more Trip Coins | Earn 30% more Trip Coins | Earn 40% more Trip Coins | Earn 50% more Trip Coins | +200% | |
Train Booking | - | No refund fees (1 time/year) | No refund fees (2 times/year) | No refund fees (4 times/year) | No refund fees (8 times/year) | 8x/year |
- | - | 1 visit per year | 2 visits per year | 3 visits per year | 12x/year | |
Free Global eSIM | - | - | 1GB/3 days data package | 3GB/5 days data package | 3GB/5 days data package (twice) | 3GB/5 days (x8) |
Airport Transfer | - | - | - | Standard to medium car (twice) | Medium to premium van (twice) | 8x/year |
Priority Support | - | - | - | - | VIP support for calls/chats + one-stop service | VIP support for calls/chats + one-stop service |
Free Attraction | - | - | - | - | One free ticket each year | 1 ticket/year |
Black Diamond – The New Top Tier
Black Diamond is Trip.com’s newest, invite-only elite membership tier—reserved for the platform’s most loyal, high-spending travelers. In addition to the perks listed above, Black Diamond members gain access to:
- A 24/7 dedicated relations management team: Reach a personalized support specialist via the Trip.com app’s "Chat with us" feature for tailored assistance (e.g., booking adjustments, special requests, urgent travel help).
- The highest Trip Coins bonus (200% above Silver tier rates) and the most free airport lounge visits (12x/year) of any tier.
- Note: Black Diamond is currently available in Hong Kong (China), Singapore, South Korea, Japan, Taiwan (China), Thailand, and all English-speaking regions.
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How to Upgrade Trip.com Membership Levels
To upgrade through Trip.com’s membership levels, you’ll need to meet the requirements for each tier. Here’s a quick look at what’s needed to level up:
Member Level | Upgrade Requirement |
Silver | Register |
Gold | 1 eligible booking |
Platinum | 3 eligible bookings within a year after reaching Gold |
Diamond | 8 eligible bookings, spending at least US$1,000 within a year after reaching Platinum |
Diamond+ | Spend AU$15,000 within a year after reaching Diamond |
Black Diamond | Invitation-only: Spend AUD $30,000 within 1 year after reaching Diamond+ and complete your member profile (via Account > Settings > Manage my account > Update member profile) |
Each level brings extra perks, so as you book and travel more, you’ll keep unlocking better rewards and experiences with Trip.com!
How to Maintain Trip.com Membership Level
Once you’ve reached a certain tier, maintaining it depends on your bookings and spending within the validity period. Silver and Gold levels are permanent, so they never expire.
However, for Platinum, Diamond, Diamond+, and Black Diamond members, keeping your status requires meeting certain booking and spending thresholds each year.
If you don’t meet these requirements, your level may drop, but it will never go lower than Gold once you reach it.
Member Level | Validity | Maintenance Requirement |
Silver | Permanent | No maintenance needed |
Gold | Permanent | No maintenance needed |
Platinum | 1 year | Complete at least 3 bookings during the validity period |
Diamond | 1 year | Complete at least 8 bookings with a minimum spend of USD $1,000 within the validity period |
Diamond+ | 1 year | Spend at least AU$15,000 within the validity period |
Black Diamond | 1 year | Maintain by spending a minimum of AU$ 30,000 within the validity period (eligibility assessed on expiration day; extended if met, downgraded if not, and requires re-invitation to regain). |
For example, if you’re a Platinum member and complete 3 bookings within the year, your Platinum status will extend another year. However, if you’re a Diamond member but only make one booking in the year, your status would shift down to Gold.
FAQs about Trip.com Membership
What is Trip.com Membership?
Trip.com Membership is a tiered loyalty program for travelers who book services (flights, hotels, trains, tours, etc.) via Trip.com. It rewards members with Trip Coins (redeemable for booking discounts) and exclusive perks (like free airport lounge access, eSIM packages, and fee waivers) — with benefits increasing across 6 tiers (Silver, Gold, Platinum, Diamond, Diamond+, and the invite-only Black Diamond).Does Trip.com have a loyalty program?
Yes, Trip.com offers a dedicated loyalty program (called Trip.com Membership) for its users. This tiered program rewards booking activity and engagement with Trip Coins, exclusive discounts, and premium travel services (e.g., airport transfer upgrades, priority support). The program includes 6 tiers, with the highest (Black Diamond) being invite-only for top loyal customers.How do I cancel my Trip.com membership?
Trip.com Membership is automatically tied to your Trip.com account and does not require a separate cancellation process. If you wish to stop using the membership (and its associated perks), you can simply stop engaging with Trip.com’s services — your membership tier will downgrade over time if you don’t meet renewal criteria. Note: There is no "cancel" button for the membership itself, as it is a free program linked to your account.Does Trip.com have fees?
Trip.com may charge fees for certain services, depending on the booking type and situation. Examples include:
Booking fees: Some flights, trains, or tours may have small booking processing fees (varies by product/region).
Change/cancellation fees: Most flexible bookings allow free changes/cancellations, but non-flexible fares may incur fees (details listed on the booking page).
Admin fees: Train ticket refunds typically have admin fees, though higher-tier Trip.com members get fee waivers (e.g., Diamond+ gets 4 free waivers/year).
Fees are always disclosed during the booking process, so you can review them before confirming a reservation.