Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 12, 2025|Xin Meng Deluxe Family Room (Starry Night Lighting + Child's Bathrobe + 65-inch TV With Projection)
Jiafeibushimao~miaoLocation📍The hotel is right at the entrance of Shajiabang Scenic Area. It belongs to Huazhu Club with the Huajianting next door. The two share a courtyard. The children's playground of Manxinfu is also in the Huajianting next door. There is another Huazhu Club in the scenic area with a better price.
Service: Smooth check-in, quick response, and children's toiletries and slippers are provided
Facilities: The meal provided by the package is rich in variety. Coffee and bread coupons were given although they were not used. The family package in the package has a separate group purchase of 298, which tastes good. Breakfast is until 10 o'clock on weekends, with many choices and few Western styles.
Let me talk about the points that I don't agree with:
The fruit platter written in the 298 family package in the package was originally prepared to be packed, but the waiter asked if there were only 4 slices of watermelon. Haha, this platter...
If you book a calendar room directly, you can upgrade the room, check out late, give souvenirs, and send bird watching coupons. There are none of them redeemed with group purchases. Bird watching coupons need to be bought by yourself for 50 per person😓
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Price per night from:€ 46
Posted on Sep 11, 2026|Deluxe 2-bed Room
JuanmeiChoosing this hotel for our Suzhou vacation was definitely a no-brainer!
It blends Italian light luxury with traditional Suzhou gardens, with every step in the courtyard revealing a new beautiful scene, creating an amazing atmosphere. Jinji Lake is right outside, and it's super convenient to get to Suzhou Center.
The room is very spacious, the bedding is comfortable, and the cleanliness is impeccable. It's fully equipped with a Dyson hairdryer and quality toiletries.
I have to specially praise our butlers, Shaoyao and Shiliu! They proactively reached out before check-in, and during our stay, any questions we had were answered instantly. Their response to our needs was incredibly fast. They thoughtfully informed us about all the hotel benefits and offered recommendations for local attractions. Their service felt genuine, full of thoughtful details, and truly heartwarming.
Breakfast offered a wide variety, and the noodles at the Su Mian Fang were very authentic. The hotel also provides complimentary snacks and ice cream. Strolling through the gardens in the evening was particularly pleasant.
Overall, our stay was a fantastic experience, and it's a hotel I would definitely book again.
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Price per night from:€ 85
Posted on Jul 26, 2026|Comfortable Twin Room with Smart Toilet, Separate Wet and Dry Areas, and A Streaming TV.
Guest UserClean, well-designed, and the staff's work ethic was excellent. We booked two rooms, and in one, we noticed a cigarette smell coming through the vents from a neighboring guest who was discreetly smoking. As we're sensitive to smells, the staff tried to eliminate the odor using fresh air ventilation, but it wasn't effective enough. They then patiently helped us move to another room (which was a higher category). The next day, after checking out, we needed to go to the metro station. The staff proactively offered to drive us there in an electric cart. It was a very hot day, so we really appreciated their help.
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Price per night from:€ 38
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:€ 85
Posted on Sep 20, 2026|1 King Bed Standard
Xiaoyiailvxing📍Hotel Indigo Suzhou Grand Canal
This hotel offered surprisingly good value for money, and the overall experience was excellent. The only downside was the convoluted guest flow. If you're driving, you have to park in the B3 garage, walk through the mall to the first floor, then take an elevator to the 46th-floor lobby, and then switch to another elevator to reach your room. This can be quite cumbersome if you have luggage.
However, the advantages are significant. The hotel is located right above Longfor Tianjie, so you can just go downstairs for dining and shopping – it's a one-stop shop for entertainment and convenience. The 46th-floor lobby offers expansive views, and the guest rooms are of high quality with a strong sense of design.
It's a great choice for travelers visiting Suzhou. For those driving, just make sure to factor in enough time for transfers. The experience would be much better without heavy luggage.
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Price per night from:€ 83
Posted on Sep 6, 2026|Premier Lake View Room King
CenjianshengBefore my visit, I did some research, and online, the praise for Suzhou Four Seasons was endless, practically positioning it as the number one hotel in Suzhou.
Upon arriving at the Four Seasons, it's true that it occupies its own island, and the scenic views are significantly better than those at the Park Hyatt. However, perhaps because I had just come from the Yangzhou Guesthouse, the 200-acre Four Seasons island felt a bit lacking compared to the Yangzhou Guesthouse's 400-acre garden. What's more, there were many areas inaccessible by the hotel's shuttle, which was a little disappointing.
Also, the welcome fruit at the Four Seasons was truly one of the stingiest I've ever seen. I've heard that Four Seasons hotels are good at cost-saving, but there's no need to cut corners in such obvious ways, is there?
Furthermore, the lobby was very noisy during both check-in and check-out. This is truly the first time I've experienced such a situation in a hotel of this caliber, and I don't know what to say. You can't really blame the guests, they're on vacation; and you'd expect the hotel to uphold the principle of 'customer first'.
And to top it off, I found a damaged pillow when I went to sleep, which really shouldn't happen at a Four Seasons hotel.
Despite all my complaints, it's undeniable that in Suzhou, the Four Seasons is probably among the top hotels. Its natural environment and scenic views surpass many others. The views of the lake and sky are indeed significantly better than at the Park Hyatt.
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Price per night from:€ 264
Posted on May 12, 2025
Stanley The Travel ManI arrived in pouring rain. I thought I could walk to my hotel but it was impossible in the downpour. I didn’t want to bother any hotel owner. I didn’t and still don’t have an eSIM that can make local call but thanks to Trip.com, there is a link that I could call the owner for free. I didn’t advise the owners my arrival time so they were off running errands. I called the owner to pick me up and thankfully he answered. He was busy but gracious enough to turn around and picked me up. It knew Zhouhuang requires a ticket but I didn’t know that no cars, nor motorcycles, nor bicycles are allowed. Without him I would have arrived the hotel easily.
I always like to meet the owners instead of employees . They were very helpful and answered all my questions. They are honest people who dedicate their blood and sweat to their business. The owner even offered to walk me to the bus stop to Suzhou which was my next destination.
This operates two hotels with 9 in one and 6 in the other. The one that I stayed in with 9 rooms is in a lively and busy area . Just outside the hotel is a restaurant and there are plenty of places to eat. Inside the hotel is a peaceful oasis where you won’t hear any noise. The location is the best. The other hotel is in a quieter neighborhood a few minutes away. Each of the 15 rooms has it’s own personality, is different and has its distinctive decoration. The owners said they decorated them themselves. I love the decoration and especially the lighting.
After you reserve a room, be sure to contact the owner for the exact address in case you want to arrive on your own. I think it is best to request the owner to take you there because he/she will lead you to the ticket booth to buy tickets. There are a number of bridges so heavy big luggages can be a bit of a challenge . If you arrive after 5 pm, you can enter free of charge as no one is there to check your ticket. . But once you are inside, and if you choose to leave the area after 8 or 9 am until 5 pm, you have to pay to come back in. You can buy a one day or in my case 3 days pass. Do check with the owner for up to date information.
The room was quite clean. There were hot water all the time. There were other guests during my stay but they were not noisy at all. I barely heard them. I slept very well during my 3 nights there.
Zhouhuang is really beautiful. There are many canals, bridges, boat rides, good food of all kinds. I had some of the best meals there. In fact , I ate in the same restaurant that serves dumpling twice. One night I had grill (BBQ) meat just outside the entrance for 4 yuans. . There is decent size supermarket just outside the turnstile and not too far away is a much bigger supermarket. It was there where I bought half a Peking duck for only 32 yuans . The seller sliced the meat and separated the meat from the bones. The bones he fried so it was crunchy. It was delicious. There is a theater that offers performances.
The night view is great. If you step out your room, you will be overwhelmed in a good sense by the exciting surroundings.
This hotel definitely is one of the best that I have ever stayed in. Look at the beautiful pictures and find one that you like.
I stayed only 3 nights and one of those days I went to Tongli. In my opinion, one should spend at least 2 to 3 full days in Zhouhuang (and especially this hotel ) savor the ambience. I don’t think Tongli is worth the time because it was twice as expensive and there are not that many canals and boat rides. It is much quieter and has fewer things to see. . The worst is that the sightseeing places require you to show your ticket. After 2 places, I lost mine ticket and I couldn’t get in the rest of the places. It is unnecessary to require proof of entrance because you can’t enter the area without a ticket.
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Price per night from:€ 18
Posted on Jun 21, 2026
boboksrThis is my fourth time staying at the Taicang Karuizawa Onsen Hotel, and I'm still extremely satisfied. This time, I came for the Dragon Boat Festival holiday with my mom, husband, and son. The hotel's overall environment is quiet and comfortable, the rooms are serene, well-equipped, and have a quality feel. The hygiene has always been excellent, making for a very reassuring stay.
My favorite part is still the hot springs – warm, comfortable, and very authentic. For me, the cleanliness of the hot spring area is particularly important, and Karuizawa consistently meets expectations in this regard. Each soak leaves me feeling relaxed both physically and mentally, making it perfect for a short holiday getaway.
The hotel's surroundings are also ideal for a vacation. It's about a 15-minute drive to Shaxi Ancient Town, which has lots of delicious food. Nearby is JinCang Lake Park, with its excellent ecological environment, perfect for a family stroll and relaxation. We drove from Shanghai, which took about an hour and a half, so the transportation is very convenient. That's why for the past two years, whenever a holiday comes around, we think of staying here for a few days.
During this stay, the hotel service also felt very warm. The staff were friendly and thoughtful, and the restaurant service was especially attentive, proactively caring for and asking about our needs. When they learned my mom had a sensitive stomach, they even specially added plain congee, which was truly thoughtful. Because we've stayed multiple times over the past two years, the hotel even offered a complimentary private hot spring this time, making us feel their full sincerity and a truly welcoming atmosphere.
In short, the Karuizawa Onsen Hotel has become our family's go-to for short holiday getaways. Everything from the rooms, hot springs, hygiene, and service to the surrounding environment leaves us very satisfied. We'll definitely be back if we get the chance in the second half of the year.
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Price per night from:€ 111
Posted on Jun 10, 2026
Guest User
Banyan Tree Suzhou Shishan is the perfect resort for a family vacation with kids! The private hot spring in the courtyard was amazing – the water was clean, and it felt very private. We had a blast. The breakfast spread was incredibly rich and varied, with a semi-buffet style that ensured everything looked great and was fresh. They even included local Suzhou specialties, and the drink selection was extensive and visually appealing. The resort grounds are tranquil and elegant. Alice and all the staff were very attentive. Overall, our stay was a perfect 10, and I highly recommend it for families traveling with children.
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Price per night from:€ 240
Posted on Jul 14, 2025|2-bed Room With Lake View
Cyfer3185Stayed at this homestay for 3 nights in July which is peak season for summer domestic travel in China. The rooms are comfortable and had all the amenities you’d expect of a 4 star hotel - comfortable beds, lounging area, balcony, TV, good toiletries, hair dryer. Other positives were very friendly service staff, hearty breakfast from the cafe with is on the same premise. There’s also local restaurants nearby to dine at which are not bad, just 5-10 mins walk down the road. I also enjoyed waking up to run across the bridge which has a great sunrise view. A lot of tourists visit the cafe for the sunset views. The hotel staff can do room service and bring food ordered from the cafe to your room if requested.
Note though that location wise it is not as close to other cafes and stuff. You’ll need to travel a fair bit if you want to venture and do other things. I wanted a peaceful retreat with a good view but nearer to mainland (compared to the main 西山岛) so this worked for me.
I stayed in 3 different rooms (Rm 1,4,5) for my 3 nights as I had asked for a room with a view but was initially assigned one that was completely blocked by trees. In trying to accommodate my request I ended up having different rooms (to no fault of the staff and property) each night. There are 8 ‘normal rooms’ and one suite room that is round and more suited for honeymoon/romantic occasions. Rooms 3,4,5,6 are the ones with the better view. Room 1 (my first room) has a completely blocked view which is a waste staying by the lake. Rooms 4 and 5 have the best view. Note also that rm 1 and 4 have a skylight that cannot be blocked so by 5 am your room is gonna be bright although they do give you eye shades to help.
There is also no laundry facilities on site.
Only additional feedback to the property would be that they could consider a discount for guests to dine at the cafe, that could encourage guests to have more meals there.
Overall I enjoyed my stay and would recommend this for anyone looking for an escape for the buzz and want a tranquil place to rest!
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Price per night from:€ 113