Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 12, 2025|Xin Meng Deluxe Family Room (Starry Night Lighting + Child's Bathrobe + 65-inch TV With Projection)
Jiafeibushimao~miaoLocation📍The hotel is right at the entrance of Shajiabang Scenic Area. It belongs to Huazhu Club with the Huajianting next door. The two share a courtyard. The children's playground of Manxinfu is also in the Huajianting next door. There is another Huazhu Club in the scenic area with a better price.
Service: Smooth check-in, quick response, and children's toiletries and slippers are provided
Facilities: The meal provided by the package is rich in variety. Coffee and bread coupons were given although they were not used. The family package in the package has a separate group purchase of 298, which tastes good. Breakfast is until 10 o'clock on weekends, with many choices and few Western styles.
Let me talk about the points that I don't agree with:
The fruit platter written in the 298 family package in the package was originally prepared to be packed, but the waiter asked if there were only 4 slices of watermelon. Haha, this platter...
If you book a calendar room directly, you can upgrade the room, check out late, give souvenirs, and send bird watching coupons. There are none of them redeemed with group purchases. Bird watching coupons need to be bought by yourself for 50 per person😓
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Price per night from:AU$ 78
Posted on May 17, 2026
Guest User
Took my kids to Suzhou Tongli Lake Hotel for a weekend stay. Their logo is a hoopoe bird, and the experience exceeded our expectations!
The room was new, spotless, and thoughtfully detailed, making our stay incredibly relaxing and comfortable. The family-friendly facilities were fantastic: outdoors, you can feed bunnies, and the kids' play area was clean and safe – my child didn't want to leave! The heated pool had crystal-clear water, perfect for both adults and kids to enjoy.
The buffet offered fresh, diverse, and delicious food with plenty of choices.
On Sunday morning, we did a travel photoshoot in the Suzhou-style garden right next to the hotel. With its white walls, dark-tiled roofs, winding corridors, and ornate windows, every step offered a picturesque scene.
It's a wonderful family-friendly hotel with a serene environment and attentive service!
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Price per night from:AU$ 141
Posted on Sep 9, 2026|Deluxe Lake View Twin Bed Room - Oriental Gate and Jinji Lake View
Guest UserMy stay at Crowne Plaza Suzhou was surprisingly good, exceeding all expectations. The hotel's unique cruise ship design, set right on Jinji Lake, offers an unbeatable location. We paid a small fee to upgrade to a lake-view room, and the floor-to-ceiling windows provided breathtaking views – we could admire Jinji Lake and the Gate of the Orient right from our bed. The room was spotlessly clean, the bedding was soft and comfortable, and the bathroom facilities were well-maintained with all necessary amenities provided. Check-in at the front desk was efficient, and the staff were friendly and polite, responding promptly to any requests. The breakfast in the morning offered a wide variety, including authentic Suzhou-style noodles. In my free time, I enjoyed strolling along the lakeside promenade; the evening breeze paired with the lake view was incredibly therapeutic. A minor issue arose during our extended stay, but the butler quickly helped resolve it, showcasing excellent service. This hotel is perfect for both short getaways and city leisure, and I will definitely choose to stay here again on my next visit to Suzhou. starfish scallop crab
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Price per night from:AU$ 131
Posted on Aug 26, 2026|Executive Lake-view Suite
Guest UserTraveling to Suzhou with my elderly parents and child, I carefully considered my options and chose the Tonino Lamborghini Hotel Suzhou. The hotel has a beautiful garden-style design and is very peaceful. The suite I stayed in offered direct views of Jinji Lake from the window, which was absolutely stunning. The location is also super convenient, right by Jinji Lake and Suzhou Center. For families, the hotel shares the 'Little Captain's Club' with the Crowne Plaza Suzhou. Since my child is quite young, we went to the Crowne Plaza for swimming as the water level there is lower. There's a connecting corridor and a shuttle bus between the two hotels, and the staff are all very polite. The breakfast restaurant at the Tonino Lamborghini Hotel is relatively small, but the food is delicious, and the coffee is good too.
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Price per night from:AU$ 133
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:AU$ 134
Posted on Sep 6, 2026|1 King Bed Standard
XiaodaoKojimaCame here for Pier 46 Restaurant and it was totally worth the trip. The 46th floor offers a 270-degree panoramic view of the old town and Tiger Hill Pagoda through its floor-to-ceiling windows. In the morning, with the sunlight streaming into the restaurant, having breakfast by the window feels like watching Suzhou wake up from above the clouds. The live cooking station is the highlight – the Suzhou-style red soup noodles have a fresh and savory broth that's not too salty, and the wontons have thin wrappers. The glutinous rice cakes, sweet douhua (tofu pudding), and winter melon candy mung bean soup are all authentic local flavors. The Western options like omelets, fresh squeezed juices, and freshly ground coffee are also consistently good. In the evening, the same space transforms into the Du Bar. I ordered the 'Maple Bridge Night Mooring' special cocktail; the osmanthus flavor paired with the city lights creates a delightful, mellow buzz. The afternoon tea features exquisite Ferris wheel-shaped pastries, with a perfect balance of sweet and savory. Enjoying both breakfast and a sunset drink here truly allowed me to experience Suzhou from a high vantage point. The restaurant itself made the room price worthwhile, and our butler, Yuki, was attentive throughout our stay, always available for any questions or concerns.
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Price per night from:AU$ 118
Posted on Sep 4, 2026|Terrace Private Hot Spring Double Bed Room - Independent Toiletries + Smart Toilet
Guest UserThe room was surprisingly good, with a lovely Zen-style decor. As soon as you stepped out of the elevator, you could feel a great breeze, so the ventilation was excellent. The room was also very clean, with a platform bed. We booked a room with a balcony, and the balcony was incredibly comfortable, with a fantastic breeze. It's really nice to have a hotel like this in a bustling area. The front desk staff were also very good and had an excellent service attitude. They even gave us a souvenir when we left.
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Price per night from:AU$ 40
Posted on Nov 30, 2025|Themed Room (Double Bed)
dyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
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Price per night from:AU$ 174
Posted on Aug 19, 2026|Deluxe 2-bed Room
Guest UserMy stay at Courtyard Suzhou was excellent. The room was clean and tidy, the bedding was comfortable, and the environment was quiet. Yuki, the duty manager at the front desk, was very welcoming and efficient, making the check-in process smooth and pleasant. The hotel's location is convenient, and it offers great value for money. The executive lounge staff provided attentive and meticulous service. Overall, I had a fantastic experience and will definitely choose this hotel again for my next visit to Suzhou, and I'll also recommend it to my friends.
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Price per night from:AU$ 110
Posted on Jul 14, 2025|2-bed Room With Lake View
Cyfer3185Stayed at this homestay for 3 nights in July which is peak season for summer domestic travel in China. The rooms are comfortable and had all the amenities you’d expect of a 4 star hotel - comfortable beds, lounging area, balcony, TV, good toiletries, hair dryer. Other positives were very friendly service staff, hearty breakfast from the cafe with is on the same premise. There’s also local restaurants nearby to dine at which are not bad, just 5-10 mins walk down the road. I also enjoyed waking up to run across the bridge which has a great sunrise view. A lot of tourists visit the cafe for the sunset views. The hotel staff can do room service and bring food ordered from the cafe to your room if requested.
Note though that location wise it is not as close to other cafes and stuff. You’ll need to travel a fair bit if you want to venture and do other things. I wanted a peaceful retreat with a good view but nearer to mainland (compared to the main 西山岛) so this worked for me.
I stayed in 3 different rooms (Rm 1,4,5) for my 3 nights as I had asked for a room with a view but was initially assigned one that was completely blocked by trees. In trying to accommodate my request I ended up having different rooms (to no fault of the staff and property) each night. There are 8 ‘normal rooms’ and one suite room that is round and more suited for honeymoon/romantic occasions. Rooms 3,4,5,6 are the ones with the better view. Room 1 (my first room) has a completely blocked view which is a waste staying by the lake. Rooms 4 and 5 have the best view. Note also that rm 1 and 4 have a skylight that cannot be blocked so by 5 am your room is gonna be bright although they do give you eye shades to help.
There is also no laundry facilities on site.
Only additional feedback to the property would be that they could consider a discount for guests to dine at the cafe, that could encourage guests to have more meals there.
Overall I enjoyed my stay and would recommend this for anyone looking for an escape for the buzz and want a tranquil place to rest!
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Price per night from:AU$ 173