Name: Centara Nova Hotel Pattaya
Address: Pattaya, Thailand
Rating: 8.5

Thailand

Phuket

Bangkok

Pattaya

Koh Samui

Krabi Town

Udon Thani

I really enjoyed my stay at the hotel. The room was comfortable with 2 double beds. The hotel has a large green area – there's a livelier zone for families with kids and a quieter zone for relaxation, so everyone can find a spot they like. The breakfasts were excellent. The only thing that stood out was the old elevators in the main building; they could really use a renovation. Overall, I recommend the hotel.

Facilities: If you look closely, the room shows a bit of age, but it's very clean, which I actually found quite comfortable.

Cleanliness: Very clean, everything here smells great, and my pool was cleaned daily.

Environment: Absolutely perfect. When I checked in, I asked the front desk to check for rooms 403, 404, or 405, as I believe these three rooms have the best views. They checked and helped me get room 404. I highly recommend this room to everyone; the view is fantastic. It's incredibly relaxing to float in the pool and look out at the sea. Plus, most of the sun loungers are on the right side of the room, offering excellent privacy.

Service: All the staff provided excellent service. Most staff communicate in English without any issues, and one front desk staff member can speak Chinese.

The room layout and the view from the window were superb, directly facing the ocean – absolutely breathtaking. The air conditioning worked great and was really cool, unlike some earlier reviews that mentioned noise issues. There was also a large ceiling fan.

The staff were all incredibly friendly, always greeting us warmly. Breakfast was also quite good. I'd read reviews saying it was too 'Western,' but there was actually Chinese congee, side dishes, salted duck eggs, mini fried dough sticks, and noodles, among other things. Plus, there was a dedicated section for Indonesian dishes. The fruit selection was decent too, mainly watermelon, honeydew, papaya, jackfruit, and oranges. Overall, breakfast was very rich and varied. The hotel grounds are expansive with multiple pools to suit different needs. It felt almost like a private beach – uncrowded and clean.

The hotel is a bit older, so manage your expectations. The water quality isn't the best, and the shower pressure was quite low. While the hotel provides bottled filtered water, I felt more comfortable buying my own bottled water. The Italian restaurant on-site was delicious, and it was nice to enjoy some cold beer there. You can also order food and drinks via Grab and have them delivered to the lobby. All in all, it was a very pleasant experience.

After all, when you're traveling, a good mood makes everything better!

The hotel's spa was fantastic! My child and I had a 90-minute parent-child spa session that left us wanting more. Highly recommended.

This is an excellent option for a large family or group. The reception managers were very friendly and always helped with any questions we had. It was my dad's birthday, and they sweetly surprised him with a cake! :) When we checked in, we noticed one TV wasn't working, and they replaced it with a new one that same day! They even set up all the apps for us. Housekeeping was daily, the linens were clean, and you can get beach towels at the reception desk! The kitchen had everything we needed, and the views were beautiful!

”I stayed for a three-day weekend and found the room (villa) spotless and very quiet. The front desk staff handled my late check-in smoothly, and the Wi-Fi was fast enough for video calls. Great location just a short walk to karon beachside & very convenient local transit. I would definitely stay here again!” Resorts come with complimentary of breakfast, hitea and cocktail section very friendly and it have 4 diff type of swimming pool provided. Spa also very good services and shall try it and relax. Staff was very friendly and very knowledgeable and helpful.

Have to download an app for all communication with front desk, it’s very convenient to book free daily activities on app, various classes throughout the week, we booked Thai boxing class twice, Thai language, mini Thai dance, enjoy a good time.  We took the Friday BBQ night cabaret show, see the pamphlet and see what we got. Though majority is Russians, they are nice and quiet, their children are very well behaved.

I've stayed here 3 times in total, and this last one was quite disappointing 🥲🥲. It was really hard to adjust the hot water, and the air conditioning kept fluctuating between hot and cold. The location is genuinely great though, you can walk to Pratunam Market, and the massage downstairs is also very comfortable.

The hotel service was decent, but its main advantage is the convenient location. It's very close to both shopping malls and the BTS. I stayed here because I had an early morning flight from Don Mueang the next day, and it was quite convenient for that.

The hotel's location is superb, right next to Central World, making shopping and dining incredibly convenient. Big C is just across the street, a must-visit for me every time I'm in Bangkok. It was the rainy season in Thailand during my stay, so it rained every evening, and exploring the areas around the hotel was the best option. This time, I stayed on the 42nd floor, and the view was great! The breakfast was also excellent. I'll definitely be back!

The room was excellent and beautiful. They offer a shuttle service to the Government Complex Chaengwattana BTS station. There's also plenty of dedicated hotel parking. It's quite convenient to get around. Highly recommended! 🙆🏻♀️🫶🏻♥️💕

I stayed at this hotel in Bangkok and was very pleased!

The rooms are spacious and genuinely comfortable: you really feel like there's enough space to move around freely, unpack your things, and simply relax after exploring the city. Plus, everything is very clean—it's immediately clear that the housekeeping is thorough and regular.

I particularly liked the location: the hotel is in a quiet area, away from the hustle and bustle of the city—which is a real rarity for Bangkok. Yet, you can easily get to the main attractions and transport hubs without any problems.

The staff is a special highlight: everyone is very friendly, attentive, and always ready to help, whether it's advice on interesting places or assistance with organizing a transfer. You truly feel like a welcome guest.

Breakfasts are simply a gem: a large selection of dishes, and everything is very tasty. There are both Asian and classic Western options—everyone will find something to their liking.

Overall, the hotel is perfect for those who want to combine convenience and tranquility—I highly recommend it! 😊

I highly recommend this place! The room is spacious, beautifully designed, and very comfortable. The overall setup is lovely and relaxing, making it a great place to stay.

The only issue we experienced was that the hot tub/hot water feature wasn’t working during our stay. Other than that, everything was great. Definitely a beautiful and relaxing place to stay!

The location is convenient and the room is spacious. When I first checked in, there was a slight issue with the door, but the staff fixed it quickly. It's also very close to my favorite massage place, within walking distance, and there's a 7-Eleven right at the end of the alley.

This hotel stands out for its cleanliness, comfortable rooms, good staff service, and value for money, with an average review score of 8.1.

🛏️ Rooms
The rooms are clean and a good size with comfortable beds. The bathrooms are quite spacious, and there's a balcony with either a pool or city view. Many reviews praise the beds, pillows, and showers for being excellent. It's suitable for couples, solo travelers, and families. However, some found it a bit too intimate (this seems to be a mistranslation or a typo in the original Thai, the sentiment leans towards 'not too intimate' or 'just right' based on other positive aspects).

🌴 Atmosphere
The atmosphere is relatively peaceful compared to hotels located on the main road, even though it's in Central Pattaya, allowing for a comfortable stay. A highlight is the swimming pool area, which acts as the hotel's centerpiece, featuring a jacuzzi and a pool bar. The evening atmosphere here is very inviting.

🍳 Food
Breakfast is a buffet with Thai, international, and Western options. Many reviews commend the taste and variety, though some suggest there could be more fresh fruit or greater variety. The 'Khanom Jeen Green Curry' is a particular highlight.

🍹 Restaurants & Bars
The hotel has Glow Restaurant, serving Asian and international cuisine all day with both indoor and outdoor seating. Additionally, there's a poolside bar, perfect for a relaxed drink.

🏊♀️ Swimming Pool
This is another highly praised feature. The pool is beautiful, the water is warm, there are relaxing seating areas, a pool bar, and a jacuzzi. It's ideal for swimming and lounging from afternoon to evening.

😊 Service
This is a strong point for the hotel. The staff are polite, friendly, and helpful. Reviews consistently highlight the team's friendliness.

✅ Pros
Free iron available for use
Clean rooms, comfortable beds
Excellent and friendly staff service
Beautiful swimming pool with a pool bar and jacuzzi
Diverse breakfast options
On-site restaurant and bar
Central Pattaya location, close to restaurants, bars, and attractions
Free Wi-Fi and parking (the 'น่ากลัวเบาๆ' seems like a typo/misplaced comment in Thai, likely intended to be positive like 'surprisingly good' or simply 'available')
Good value for money

❌ Cons
Some rooms, according to a few reviews, are starting to feel a bit dated and could use renovation or updated decor.
While breakfast is good, some wish for more variety and fresh fruit.
Not beachfront; it's about a 15-minute walk to Pattaya Beach.
During peak times, the pool and dining areas can get busy.
Pool bar service might be inconsistent at times.

In short: If you prioritize clean rooms, comfortable beds, excellent service, a beautiful pool, good food and bar options, and a reasonable price, this place is highly recommended. However, if you're looking for a beachfront hotel or emphasize brand-new luxury, there might be slightly better options.

Encountering Indian guests was not ideal at all; they were impolite, loud, and messy, but the staff tried their best to manage and be attentive.

Centara

Columbus

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