Name: d'primahotel Harmoni Jakarta - Hayam Wuruk
Address: Central Jakarta, Indonesia
Rating: 9

Indonesia

Bali

Benda

Central Jakarta

Balikpapan

South Jakarta

North Jakarta

The room was clean, comfortable, and well-maintained. The swimming pool was very enjoyable—great for cooling off after a hot day. The staff were helpful and friendly throughout our stay, and the breakfast was decent, with a few good options to start the morning.

Overall, everything was fine and we had a pleasant experience. The only drawback was the location—it's a bit far from the beach, so you'll need transport if you plan to spend a lot of time by the sea. Not a dealbreaker, but something to keep in mind when booking.

I had a great stay at d’primahotel Seminyak. The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to help. The location was convenient, with many cafés, restaurants, and popular spots in Seminyak just a short distance away. As a solo traveler, I felt safe and enjoyed the peaceful atmosphere. It was excellent value for money, and I would definitely stay here again on my next trip to Bali.

I am very disappointed with my stay at D'Prima Wellness Center Terminal 3 International. I booked two rooms through Trip.com because the photos clearly showed Queen-size beds, which were essential for my travel party. However, the actual rooms did not match the advertised images.

When I raised the issue, the hotel only offered paid solutions: IDR 250,000 per room for extra towels and water, or IDR 400,000 per room for a room upgrade without breakfast. Even one of the staff acknowledged that the photos on Trip.com do not accurately represent the actual rooms.

What surprised me most was that the Operations Manager stated the hotel does not even have a Guest Complaint Form. After 18 years working in the travel industry, this is the first time I have encountered a hotel without a basic complaint procedure.

The misleading room information, poor complaint handling, and lack of standard customer service are unacceptable, especially for a hotel located at an international airport. I hope the management reviews this issue seriously, updates the online information accurately, and provides a proper explanation and fair resolution for affected guests.

Arrived at 2 AM, took a taxi from Soekarno Airport to the hotel, which cost 76,000 IDR. The next morning at 8 AM, I was woken up by the sound of drilling from the hotel's renovation work; the entire floor was shaking. I can't understand why they'd start construction so early in the morning; it made me furious. The hotel offers a free shuttle service to the airport, with the last morning departure at 11:00 AM. Just let the front desk know which airport you're going to beforehand, and they'll register it. Then, go downstairs about 10 minutes early to wait for the shuttle. Oh, and by the way, the hotel slippers are terrible – they're like disposable slippers that have been reused. It's better to bring your own.

The air conditioning worked much better than my previous stay, so I think the settings must have been changed. 

However, upon checkout, I really wish people, especially those from developing countries and 'C' continent, would stop having loud conversations in the hallway while others are still sleeping. The hotel should really communicate and educate guests who lack this awareness beforehand, especially since this is an international hotel with many foreign guests. While showing consideration for others in public spaces is common sense for civilized people, it's likely a reflection of poor social education in their home countries.

I had a fantastic stay at d’primahotel Jakarta as a solo traveler. The location was very convenient, making it easy to get around the city and explore Jakarta without hassle. The room was clean, comfortable, and well-maintained — perfect for a solo trip.

The staff were friendly, welcoming, and always ready to help with any questions I had. I felt safe and well taken care of throughout my stay, which is very important when traveling alone.

Overall, d’primahotel offers great value for money with excellent service. I would definitely stay here again on my next trip to Jakarta!

D'PRIMA

Columbus

global_brand_tdk_title

APX hotels properties

Aman Resorts properties

Pullman properties

Super Hotel properties

Torel Boutiques properties

Floral properties

Hyatt Place properties

Centurion properties

Sheraton properties

Yunyizizai Hotel properties

CLLIX Apartments and Hotels properties

Embassy Suites by Hilton properties

Pod Inn properties

Rest properties

Club Quarters properties

 properties

PRIMA HOTELS properties

Yuanzheng properties

Bloom hotels properties

Sudamala Resorts properties

More Popular Hotel Brands

Bali Hotels

Shanghai Hotels

Bangkok Hotels

Guangzhou Hotels

Beijing Hotels

Tokyo Hotels

Melbourne Hotels

Chongqing Hotels

Hong Kong Hotels

Ho Chi Minh City Hotels

Chengdu Hotels

Singapore Hotels

Shenzhen Hotels

Kuala Lumpur Hotels

Zhangjiajie Hotels

Osaka Hotels

Seoul Hotels

Phuket Hotels

Sydney Hotels

Xi'an Hotels

Popular Cities

Sydney Opera House

Darling Harbour

Sydney Harbour Bridge

Chinatown Sydney

The Palace Museum

Oriental Pearl Radio & Television Tower

Nanjing Road Pedestrian Street

Shanghai Disney Resort

Tiananmen Square

Hotels near Attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}} in ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

${{typeName}} in ${{cityName}}

Explore ${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for prices and availability of the best hotels in ${{cityName}}.

Enter your dates for the latest hotel rates and availability.

Choose your dates to see the latest hotel prices and availability.

Enter your dates to see the latest hotel rates and availability.

Best ${{cityName}} Hotels

Your recent searches

Cheap ${{cityName}} Hotels, ${{countryName}} – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_98

D'PRIMA properties

Top D'PRIMA getaways

Handpicked D'PRIMA properties in Bali

D'Primahotel Petitenget Seminyak 2

d'primahotel Seminyak

Top D'PRIMA stays in Benda

D'Primahotel Airport Jakarta Terminal 3 Wellness Center

D'Primahotel Airport Jakarta 1

Your perfect getaway: Top D'PRIMA picks in Central Jakarta

D'Primahotel ITC Mangga Dua

d'primahotel Harmoni Jakarta - Hayam Wuruk

Keep Exploring

More Popular Hotel Brands

Popular Cities

Hotels near Attractions