Name: Hyatt House Raleigh North Hills
Address: Raleigh, United States
Rating: 9.2

United States

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Raleigh

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Checking in was extremely quick, the room was clean and tidy and the complimentary buffet breakfast was more than adequate, i would highly recommend this hotel and will definitely be booking it again

Was initially worried because of the mixed reviews online but I got to say, I’m so glad I took a chance with this hotel. It has gone beyond our expectations and we would love to be back. We stayed there as a group of 6 for one night. The room was more than spacious to accommodate us. Hospitality was excellent and breakfast spread was good. Would definitely recommend!

Surprising praise. The area is large. Completely furnished. It should have been renovated in recent years, more modern, and it is more convenient to take a taxi. Just near Premium outlet

Easy to check in. Clean lobby and room. We needed accommodation due to the beds only having down pillows and duvet cover. So we called down and within minutes someone was there to perform the full swap. I tried to assist but she just waved me aside. I would have only slowed her down for sure. LOL

The staff on both days were excellent when above and beyond made my stay feeling very welcome and comfortable to stay at the hotel    I didn’t catch the girls name on Friday. I was at the front desk, but she was absolutely wonderful and very pleasant to deal with. I wish I wrote down her name but my stupidity I forgot ￼￼

Recently on our stay at the new Hyatt House I met Kaylee at the front desk. She was super friendly and helpful. I had an outside meeting and didn’t have an umbrella, when there wasn’t any at the front desk she offered to loan hers for a few hours in which I was shocked at her offering. I was able to stay dry and returned her umbrella a few hours later.     Secondly upon arriving home I realized I could y find my business journal. We looked high and low and called the hotel to check. When we spoke with someone else they said it was found and nothing was turned in. We thought it was lost but thought to call one more time hoping to  Get kaylee because she was so helpful. We told her it  Might be in the drawer near the bed as our 6 year old daughter confessed to storing it in their for her dad.    A few hours later Kaylee called to tell us SHE FOUND IT! Yes, yes! Thank you Kaylee we are great full you took the extra time t search high and low. Hyatt should be proud to have her!

Great staff and breakfast had variety and was good quality. It was quiet and clean

Great gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.

Hyatt House

Columbus

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