Name: Hyatt Regency London Albert Embankment
Address: London, United Kingdom
Rating: 8

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The perfect location for going to the polygrand theater. Amazing staff and great rooms. Beautiful views at night

Thanks Judy & Claire for your professional service! Quick responses, comfortable rooms, and perfect Wujiaochang location - highly recommended for business trips!

Judy와 Claire님, 전문적인 서비스 감사합니다! 빠른 응대, 편안한 객실, 우쟈오창 최적의 위치 - 출장 숙소로 강력 추천합니다!  

感謝Judy和Claire專業周到的服務！入住全程有問必答，酒店環境舒適，五角場位置極佳，商務出行首選，誠意推薦！

Great location, very convenient for Wanda Plaza, and the surrounding views are also lovely. Alice at the front desk was particularly friendly and welcoming. Her smile was sweet, and she noticed my baby had come downstairs without shoes, so she thoughtfully offered a pair of disposable slippers for children. Such a sweet and caring gesture! 🫰 Overall, our experience was comfortable.

However, there are a few areas that could be improved:
1) The lobby air conditioning was too warm 🥵. For an international 5-star hotel, this sort of hardware issue is quite unexpected and should be addressed.
2) Collecting food deliveries was quite inconvenient. I suggest implementing a system where robots can deliver food to guests' rooms, which would greatly enhance guest convenience and also help reduce elevator usage, as the hotel only has four elevators.
3) The extra bed fee of 233 RMB per night felt a bit too expensive 😂, especially when considering your overall room rates.

The hotel location and rooms are very good, but due to the peak Labor Day holiday, manpower was low, there was a lot of delivery trash at the elevator and outside the rooms that was not collected on time. Understandably that waimai is the top choice for most guests because only one restaurant in the hotel was open, perhaps putting a centralized trash bin per floor would be better and signs to educate guests where to throw them. That way pests can be avoided, rooms won’t have smell of food, and the hallways looks cleaner and organized.

Hotel is not bad, but during our stay, most of the common areas were quite cold. Also, water in the main pool was quite cold, as well as the air temperature, making it unpleasant. It is ok for pure swimming, but since it is a family hotel, temperature should be fine also for kids playing. Service in the Merket restaurant was quite poor, while in the Chinese restaurant the service was very good, as well as the food, much better than in the Market. Breakfast is good.
There is a small outside playground with animals. Some of the animals (the cow, the small rodents…) look a little bit suffering. 

If you don’t speak Chinese it is quite difficult to understand what kind of activities can be done (in the hotel or with hotel support), and nobody is proposing anything at first.

All in all, not thinking to come back.

15mins on foot from the gold souq
The breakfast venue is breathtakingly beautiful 

The door has a huge gap on the floor and sound proofness is not guaranteed. You can hear people talk and walk in the aisle

The booking website shows me a bathtub which doesn't exist in my room

Don't expect for Hyatt regency quality. This is an old building and offers a very normal service

It was a memorable stay indeed.  The breakfast fast buffet was excellent and so do all the staff. Smooth check-in and check out.  Room was clean and especially the Galleria mall attached with the hotel has a supermarket where all the groceries can be found. Location is also good and is in the heart of dubai.

Hotel was great especially the breakfast, Staff were great and helpful as well. The only downside is that you have to request for toiletries, minibar/minifridge was only accessible if you give deposit, else you cannot access the minifridge. The type and brand of shampoo, body wash, conditioner and lotion the hotel provided was not enticing.

The whole apartment was huge with plenty of space for kids to run! The rooms were big too! We enjoyed our stay there! Bottles were provided in plenty upon everytime we request. Location is in a quiet area and have to take taxi to all the attraction but I would definitely want to stay here again. Highly recommended for big families.

Location is good because it is very near to Stratford Station - direct train to Heathrow Airport.
Guest room is clean and contemporary. Comfy bed and Air-conditioning works well. 
They also provide shampoo and shower gel with good scent. 
The only improvement is the staff service at the counter as they are quite cool yet the housekeeper service is really nice and helpful!

The hotel is very new, and the location is good—it's very close to Blackfriar station. The service quality is good, especially the front desk staff, who was very helpful. Surprisingly, the dinners at two restaurants were very good, and the breakfast was of Hyatt Regency's standard quality.

Old hotel, good location, convenient for shopping nearby. The room facilities are a little old, but the exterior is OK. There is a Cantonese restaurant nearby, the taste is good, recommended.

The hotel has a very nice view if you book a sea view room. The room is spacious as compared to other hotels in London. The staff is helpful. The location is slightly far from the tube station though there is bus station nearby, it is slightly inconvenient to go to the city centre like Piccadilly Circus. It is overlooking the river Thames which has a nice view. You can go to have a walk along the river if it doesn’t rain.

Hyatt Regency

Columbus

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