Name: Hyatt Regency London Albert Embankment
Address: London, United Kingdom
Rating: 8

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United Arab Emirates

Dubai

United Kingdom

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Good staff service.  Polite and helpful. Gym is nice and big, and clean

We had an amazing stay that genuinely surprised us. Given the reasonable pricing, our expectations were modest, but the hotel far exceeded them. The staff were exceptionally friendly, and the location was perfect for easily getting around. As a family with fussy eaters, we were particularly impressed by the diverse and thoughtful selection of food at both breakfast and dinner; there was truly something for everyone. We are already planning a return visit for a longer stay and would not hesitate to recommend this hotel. Thank you making our stay so memorable.

Great location, very convenient for Wanda Plaza, and the surrounding views are also lovely. Alice at the front desk was particularly friendly and welcoming. Her smile was sweet, and she noticed my baby had come downstairs without shoes, so she thoughtfully offered a pair of disposable slippers for children. Such a sweet and caring gesture! 🫰 Overall, our experience was comfortable.

However, there are a few areas that could be improved:
1) The lobby air conditioning was too warm 🥵. For an international 5-star hotel, this sort of hardware issue is quite unexpected and should be addressed.
2) Collecting food deliveries was quite inconvenient. I suggest implementing a system where robots can deliver food to guests' rooms, which would greatly enhance guest convenience and also help reduce elevator usage, as the hotel only has four elevators.
3) The extra bed fee of 233 RMB per night felt a bit too expensive 😂, especially when considering your overall room rates.

The hotel location and rooms are very good, but due to the peak Labor Day holiday, manpower was low, there was a lot of delivery trash at the elevator and outside the rooms that was not collected on time. Understandably that waimai is the top choice for most guests because only one restaurant in the hotel was open, perhaps putting a centralized trash bin per floor would be better and signs to educate guests where to throw them. That way pests can be avoided, rooms won’t have smell of food, and the hallways looks cleaner and organized.

It's a legit pet-friendly hotel. Our Dog 🐶 have a wonder full experience and the swimming pool it's clean and the water is clear and properly maintain. We will definitely going back to Hyatt Renessance Chongming. Maybe next time make the breakfast a little more western like added some cheese

Everything is totally amazing and good while we are staying at the property. We enjoyed our stay especially the kids.. 

Only one thing I am concerned about is when we are requesting for a late check out because we checked in at 4pm but suddenly the reception person told us it's not possible because they are fully booked. 
But the rest we are happy for everything.

It was a memorable stay indeed.  The breakfast fast buffet was excellent and so do all the staff. Smooth check-in and check out.  Room was clean and especially the Galleria mall attached with the hotel has a supermarket where all the groceries can be found. Location is also good and is in the heart of dubai.

I really enjoyed the breakfast here on my previous visit, especially the Eggs Benedict with smoked salmon — it was beautifully prepared and delicious.
However, this morning the same order looked and tasted quite different, with only the poached eggs and smoked salmon served, without the bread, sauce, or garnish.
I wanted to share this feedback because I truly appreciate the quality I experienced before, and I hope it can be consistent.
Thank you for your attention.

More touristes more service for respect.

The whole apartment was huge with plenty of space for kids to run! The rooms were big too! We enjoyed our stay there! Bottles were provided in plenty upon everytime we request. Location is in a quiet area and have to take taxi to all the attraction but I would definitely want to stay here again. Highly recommended for big families.

This hotel is very new and clean, with direct access from Heathrow Airport. From Gatwick Airport, you can get here conveniently via Thameslink and the Elizabeth line. They provide a bottle of sparkling water and a bottle of still water daily. The hotel is located in the plaza on the first floor of the mall, which is quite lively and feels safe at night. M&S and Waitrose supermarkets are right in the mall downstairs, along with local brands like Boots and Hotel Chocolat, perfect for some last-minute shopping before you leave.

The hotel is very new, and the location is good—it's very close to Blackfriar station. The service quality is good, especially the front desk staff, who was very helpful. Surprisingly, the dinners at two restaurants were very good, and the breakfast was of Hyatt Regency's standard quality.

Old hotel, good location, convenient for shopping nearby. The room facilities are a little old, but the exterior is OK. There is a Cantonese restaurant nearby, the taste is good, recommended.

The location is not absolutely central, and the tube station was 10 minutes walk, but was convenient and quiet. There were two pubs nearby for food and drinks. 
The hotel reception was efficient and friendly. It was not the usual Hyatt Regency with limited facilities. The room I requested with a view of the Big Ben was amazing. However, it had a relatively small bed. The shower facilities were good and modern.

Hyatt Regency

Columbus

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