Name: JW Marriott Hotel Beijing
Address: Beijing, China
Rating: 9.4

China

Shanghai

Shenzhen

Beijing

Sanya

United Arab Emirates

Dubai

Xi'an

Booked a river view room with the little one, and it was absolutely stunning! Marriott has always been my favorite hotel brand, and this stay truly exceeded my expectations. The view from the window was picturesque, and my child loved it. It turns out the Christmas tree I used to see during my Huangpu River night cruises is actually in their lobby – how cool is that! 👍 Plus, the orange juice at breakfast was genuinely freshly squeezed, which my child adored. They even said they want to come back again next time. Highly recommended!

Excellent stay at JW Marriott Shanghai Tomorrow Square! 

The room was spacious, comfortable, and offered a fantastic view of the city. I was also pleasantly surprised to receive a complimentary upgrade to an Executive Room, which made my stay even more enjoyable.

A special thank you to Mr Aaron for kindly extending my check-out time until 4:00 PM. His professionalism, attentiveness, and willingness to help truly stood out.

The customer service throughout my stay was exceptional. Superb customer service from the entire team. 

I highly recommend this hotel and look forward to staying here again on my next visit to Shanghai.

Extremely satisfied with this trip! We had a wonderful Dragon Boat Festival!

Facilities: The hotel has been open for five or six years but is very well maintained, large and modern. The rooms are spacious and comfortable with a good layout. The pool, gym, and other facilities are excellent. Both the Chinese restaurant and the breakfast/dinner buffets were delicious. My only disappointment was that I'd bought a group deal for the Lobby Lounge's chestnut cake, but it wasn't available at all during the Dragon Boat Festival, and this wasn't stated on the review site.

Cleanliness: Very good, spotless.

Environment: It's centrally located in Shanghai Fish, within walking distance of the museum, and the lake views are lovely. It's not far in a straight line from Jiukeshu Bubble Park, but walking there would be too far. There's no direct water access, so you'd have to take a taxi roundabout route, which we didn't do because of the rain. We took a 20-minute taxi ride to Qingxi Old Street, which was fun. It wasn't crowded or overly commercialized, making it very pleasant to explore.

Service: Impeccable. A doorman helped with luggage upon arrival, the front desk was efficient, and staff even escorted us to our room after check-in. Housekeeping was incredibly responsive, and service at the various restaurants was also excellent. Turndown service even included a Dragon Boat Festival sachet.

A couple of issues:
① After rain, the toilet had a foul smell that permeated the entire bathroom. The drainage system definitely needs maintenance.
② One morning, I smelled cigarette smoke in the shower! I initially thought something was burning, but then realized it was cigarette smoke, likely from next door, coming through the drain. It lasted for fifteen minutes and completely shocked me – I can't believe someone would be so inconsiderate.

Everything else was great, and I'd definitely consider returning.

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

This was my first stay at the Marriott, and I was really impressed. The hotel is just a short walk across a small road to the Bay Glory Ferris Wheel and a seaside park. Even though we were in the annex building, it wasn't an issue at all. The hotel was very clean, and parking was super convenient and free. What really stood out were the afternoon tea and breakfast – both incredibly generous and delicious. The executive lounge also had a great selection of beverages. And of course, from the lobby to the lounge to the breakfast area, every single staff member was incredibly polite and welcoming. Definitely a big thumbs up!

Stayed at the JW Marriott Hotel Beijing during the Dragon Boat Festival. The location is excellent, making it incredibly convenient to get around to all the attractions by subway. The hotel environment is upscale and elegant, the rooms are clean, tidy, and comfortable, and the facilities are comprehensive. My stay was quiet and relaxing. A special shout-out to Rain at the front desk, who made check-in quick and efficient. She was warm and gentle, patiently answered all our travel and sightseeing questions, and proactively offered thoughtful suggestions. Her service was meticulous and attentive, making the entire experience comfortable and heartwarming. Both the service and the environment exceeded my expectations, making for a fantastic travel experience. I'll definitely choose this hotel again next time I'm in Beijing. Highly recommended!

My stay at JW Marriott Hotel Beijing Central was perfect from start to finish. The location is unbeatable; you can walk directly to SKP and the Huamao business district, making shopping incredibly convenient. The room was spacious with panoramic floor-to-ceiling windows offering stunning CBD city night views. The double-layered soundproof glass effectively blocked out external noise, providing a peaceful escape in the heart of the bustling city. 

The staff were attentive and thoughtful. Check-in was efficient, and the housekeeping and concierge services were prompt and polite throughout my stay. 

The breakfast offered a wide variety of fresh options, and the executive lounge provided all-day food and afternoon tea, making it excellent value for money.

JW Marriott

Columbus

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