Name: Regal Jinfeng Hotel
Address: Shanghai, China
Rating: 9.1

China

Hong Kong

Dezhou

Shanghai

As an airport hotel, most guests are just passing through for a night. It's really inconvenient that breakfast only starts at 7 AM. I had to wolf down my meal in 15 minutes. They should really start breakfast by 6 or at least 6:30 AM. And for those with breakfast included, you even need to pre-order a sandwich if you can't make it to the main breakfast. Other than that, everything else is fine for an airport hotel; the shuttle to Tung Chung and the airport is quite convenient.

I chose the Regal Airport Hotel because I had an early morning flight. It's incredibly convenient – the arrival hall leads directly to the hotel lobby. The next day, I didn't have to rush for transport, which allowed me to manage my time well and get a little extra sleep. The gentleman who checked me in was very enthusiastic, and despite his slightly stiff Mandarin, he answered all my questions in detail. I realized my electronic devices weren't compatible with the room's power outlets, so I wanted to ask the front desk for an adapter. However, there were guests at every counter. That's when an older gentleman from the concierge department noticed me and proactively asked if he could help. As soon as he learned I needed an adapter, he immediately went to get one for me. This was my first time staying at this hotel, and the polite and warm service made me feel incredibly welcome. Furthermore, despite being an older hotel, all the facilities were clean and tidy, and the room was spacious. I will definitely stay here again if I have the chance.

I'm genuinely shocked by the service these days. I witnessed an incident firsthand: a solo guest was staying at the hotel, and the next day, a 'friend' wanted to join them for the complimentary buffet breakfast. The person at the entrance, checking guests in, noticed it was a solo booking and immediately refused entry to the self-proclaimed 'friend'. The 'friend' turned to leave, but the hotel staff completely ignored us, who were waiting right behind them to check in for breakfast. Instead, they immediately called the front desk, confirmed the guest's information, and then, in front of everyone, used highly inappropriate language, loudly exclaiming, 'I just chased away a clueless *****!' We all heard it clearly. Meanwhile, the man who had left wasn't far from the elevators, heard what was said, and immediately came back, asking, 'What did you just say?' The person on the phone largely ignored him… To be frank, I don't care if that person was trying to get a free buffet breakfast or not, but the staff's handling of the situation was completely out of line. At the very least, they shouldn't have used such disrespectful language for other guests to hear while dealing with this, and their disregard for us waiting to enter – does that mean any guest who turns to leave will be subjected to discriminatory remarks? Speechless.

The service is very excellent the receptionist is friendly and very helpful to us for the first time im check-in this hotel very convenient to everywhere. Im choosing this if i will back to hk. Thanks to mr king wu, the receptionist ms zoe for accommodating. God bless u always♥️👍🏻

We been staying at this hotel on at least two previous occasions! On the whole, we had not been disappointed！

The facilities are good but mostly dated. The cleanliness is generally quite good standards. The staff are very helpful and pleasant; the services are prompt and responsive.

The location is unquestionably excellent. It is closed to all public amenities, eateries, department stores and public transport. The tram stops are right in the front of the hotel!

We enjoy the great deal for being a “long stay”. Apart from getting a good price, we received a fresh fruit plate, free drinks in the fridge, daily free soup and desert treats and one off free laundry. And the best of all is the free airport shuttle bus dropping us back to the airport!!!

Anyway we be sure to go back again!!

Walking into the hotel lobby gave a great first impression. The front desk staff were also very welcoming and proactively asked if I needed help with my luggage. They even provided a complimentary fruit platter and yogurt in the room, which was a thoughtful touch. The lady who checked me in upgraded my room, which was fantastic! And the little rubber ducky in the room was a free gift for me too 😊 Across the street there's a shopping mall, making it super convenient for meals, and getting a taxi is also very easy. Overall, I had a really good experience. Next time I'm in Dezhou for business, this will definitely be my first choice.

For a five-star hotel, this price point offers great value for money.

The room is fully equipped with everything you need, including a bathtub and a bathrobe, perfect for a relaxing soak. I asked for disinfectant, and even though the staff had already finished their shift, they still delivered bath salts, which was a flexible and satisfactory solution.

There's also laundry detergent provided.

The desk work area is the most comfortable, with a desk lamp and a bright view overlooking the window – it's really pleasant. Plus, there's a small seating area for guests and a luggage rack for clothes.

The gym doesn't have a swimming pool, which is a bit of a shame.

The hotel's breakfast restaurant is spacious and impressive, and the window seats are incredibly comfortable. They even had roasted chicken wings in the morning, which was a delightful surprise and very satisfying.

However, the downside is that it's located next to a busy intersection, so you constantly hear cars passing by, and occasionally honking their horns. It can be a little noisy, but I feel it's still slightly better than other roadside hotels.

Regal

Columbus

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