Name: Arawa Park Hotel, Independent Collection
Address: Rotorua, New Zealand
Rating: 7.9

Australia

Sydney

New Zealand

Wellington

Rotorua

Port Macquarie

Mascot

Melbourne

The hotel's location is pretty good, making it convenient to get around. The lobby is exquisitely decorated and offers self-service drinking water. The front desk staff are enthusiastic and welcoming. The room space is a bit small, and there's a construction site nearby. Although the windows are soundproofed, it still affected my sleep in the mornings. For an Atour hotel in China, paying over 1000 RMB per night, I personally don't think it offers great value for money. After staying for two nights, I moved to the Four Seasons nearby on Sunday. For just over 900 RMB, it was superior in every aspect.

The hotel's location is decent, and the room was clean upon arrival. However, it was quite a long way from the airport when we arrived late at night. The hotel also mistakenly double-charged my credit card for the room, which had already been paid. Fortunately, they issued a refund and an apology once we pointed it out.

The room facilities were great, and the location was absolutely perfect – just a 5-minute walk to international departures. The hotel front desk staff, however, were quite unfriendly; this might have been due to my English not being very fluent.

This hotel is ideal for catching early morning flights. Sydney international departures are incredibly busy in the mornings; I woke up at 6 AM and already saw traffic building up.

It took almost half an hour from leaving the hotel to checking in my luggage. After that, I only had enough time to quickly browse duty-free before boarding.

Stayed at The Capitol Hotel Sydney and had a pleasant experience overall. The hotel is in a fantastic central location, close to public transport, Chinatown, and major attractions, making it very convenient for exploring the city. Rooms were clean, modern, and comfortable, though slightly compact. The staff were friendly and helpful, and overall service was smooth. A great option for a short stay in Sydney, especially if location is your priority.

We stayed for 8 nights with our 3-year-old toddler, and it was a wonderful experience from start to finish.

Location: Perfect. We walked easily from the train station after arriving from Sydney Airport. The hotel is within a 10-minute walk to Darling Harbour, about 15 minutes to Wildlife Sydney and SEA LIFE, and right next to Darling Square park. Plus, Coles, Priceline, Chemist Warehouse, and everything else we needed were just minutes away.

Room layout: We booked a one-bedroom apartment with a living room, balcony, large kitchen, and lovely bathroom. The space was huge – ideal for a family. The dining table was a real bonus, and the kitchen had everything we needed. I was able to cook breakfast and dinner for our toddler each day, so we didn’t have to eat out every night. That saved us time, money, and hassle.

Service: Housekeeping came almost every day, and the customer service from the entire team was fantastic – everyone was so friendly and helpful.

If you’re travelling with a young child and want space, convenience, and a welcoming atmosphere, I would absolutely recommend Rydges Darling Square Apartment Hotel. We’ll be back!

First, the negatives. About half an hour after we checked in, a male staff member swiped his card and opened our room door. He said he was delivering hangers, but we hadn't requested any, so perhaps they were meant for another room and delivered by mistake. It was quite a shock regardless. I didn't report it to the staff during my stay, but afterwards, I made sure to double-lock the door every time I entered the room (before, I only locked it at night).

Now, for the positives. The location is excellent, very close to Central Station with many bus and light rail options nearby, making getting around super convenient. I stayed on the eighth floor, and while I could still hear traffic noise at night, which was a bit loud, the room's soundproofing was otherwise good, as I couldn't hear any noise from next door. The room was also very spacious, with a fridge and a safe. Overall, I recommend it.

Lovely, clean hotel with comfortable beds, pre-check-in luggage storage and located on the same street as the Victoria Cross metro station entrance which allows for quick, convenient travel to the CBD via metro. The only issues with the location is that it was hard to find at first as it was hidden behind a couple of tall apartment buildings and it's located on a steep hill, so be prepared to drag your suitcase up the hill if you're not bringing your car there. Otherwise, would recommend staying there.

Great hotel for a business trip. The location is convenient and check-in was quick. The room was clean, comfortable, and had a good workspace with reliable Wi-Fi. Staff were professional and helpful. Overall, a solid choice for a smooth and hassle-free business stay.

Hotel is easy to find, but there’s nothing in the neighbourhood—you’ll need to drive to get anywhere.
The bathroom amenities are very basic.
Breakfast is not worth $36—you only get instant coffee, which is very disappointing.
The sofa bed is only suitable for small kids, not for adults. You can feel the springs when sitting on it, and the mattress is very thin.

The location of the accommodation and the 24-hour response were good, but the housekeeper did not clean it properly, and even though we asked for a body shower from a day ago until that morning, it was still not filled when we came in after going out.

The hotel is located right inside the airport, which is super convenient if you're just transiting through Wellington. The room facilities are comparable to a typical budget hotel in China. Breakfast is your classic Western spread – bread, bacon, eggs, and baked beans. You can watch planes take off and land at Wellington Airport from the restaurant.

Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London.

Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket).

Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.

Traveling to Rotorua with my parents and child this time, staying at Rydges was definitely the warmest highlight of our entire trip! The front desk staff were incredibly welcoming and professional. When they noticed we had elderly family members and a young child, they thoughtfully upgraded our room for free! The upgraded room was very spacious, making it easy for my parents to move around, and giving my child plenty of space to play. The beds were super comfortable. The best part was the hotel's geothermal heated pool/hot springs. After a day of activities, taking the whole family for a dip washed away my parents' aches and pains, and my child absolutely loved playing in the water. Many thanks to the Rydges Rotorua team for their high level of hospitality and human touch. Next time we visit Rotorua, we will definitely choose to stay here again!

I stayed at this hotel recently. The location is excellent — very convenient and close to transportation and restaurants. However, the breakfast buffet was just average, nothing special. Also, the room wasn’t as clean as I expected; it could have been better maintained. Overall, it’s a convenient place to stay if location is your main priority, but the cleanliness and breakfast quality could use some improvement.

Rydges

Columbus

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