Name: Rydges Wellington, an EVT hotel
Address: Wellington, New Zealand
Rating: 8.4

Australia

Sydney

New Zealand

Rotorua

Wellington

Port Macquarie

Mascot

Surry Hills

We recently stayed at Rydges World Square and overall had a lovely experience. The room was big and very comfortable, which made our stay really enjoyable. My daughters absolutely loved it, especially having plenty of space to relax.
What I appreciated most was the separate room setup for parents and children — it gave us privacy while still being together as a family. That layout made a big difference and made the stay feel even more comfortable and convenient.

However, the car park was quite difficult to find. We had to drive down many levels, and it was confusing as there were different hotels sharing the area.Clearer signage or directions would really help future guests.

The only other disappointment was the pricing. We booked the room for $584, but later noticed the price had dropped to $510. It would have been great to receive the lower rate.

Aside from these issues, we truly enjoyed our stay and would consider coming back again.

Location is the best, just a few steps to Tram at Chinatown station, and walking distance to Central train station. Room was clean and had glass, boiling pot, towels, shampoo, conditioner, and body wash provided. However, there were no shower cap, cotton pad, and cotton buds provided. We stayed at level 2 and could hear tram sound but we were not bother with that. We like the privacy of the hotel, no need to interact much with hotel staff. The check out can also be done by ourselves.

I chose this hotel because I had an early flight the next morning and it was the closest to the airport. I was pleasantly surprised by how spacious and clean the room was. I had a lot of luggage, and there were trolleys downstairs which was super convenient. It's only a 5-minute walk to the international terminal! Highly recommend!

Close to the metro station, making transportation very convenient. It's also near the popular Bar Totti and Bar Topa, which often have long queues. Circular Quay, where you can catch a ferry to Manly Beach, is just a 20-minute walk away. Although the room is a bit small, the facilities are brand new. The most important thing: the mattress is incredibly comfortable and soft! Once you lie down, you won't want to leave. A small tip: make sure to confirm breakfast times when you check in, as breakfast ends earlier on weekdays, so you don't miss out.

“The hotel is in a convenient location. The room had many empty cabinets, which seemed unnecessary as they didn’t serve any clear purpose 😀. I was also surprised that my card, provided for the security deposit, was charged upon check-out even though I didn’t use anything from the minibar. After contacting the hotel by email, they assured me the amount would be refunded. Guests should be cautious when providing card details for a security deposit.

Considering Sydney's high prices, this hotel offers excellent value for money. We stayed in a two-bedroom apartment, which felt spacious and comfortable overall. Having a kitchen and living room allowed us to easily prepare some meals, which was a fantastic experience. The location is also superb, making it very convenient to get to Chinatown or do some shopping nearby. We stayed here for three nights, and everyone found it very enjoyable and convenient.

It was just so-so. I stayed for over ten days, and the room cleaning was mediocre every day. Sometimes, I had to go get a shower cap myself because there wasn't one. I also complained to customer service, but they never replied to my emails. Eventually, the platform offered some compensation.

Upon arrival the room smelled like stale cigarettes and stagnant water which was extremely unpleasant. I had to prop the door open with my suitcase to get fresh air in with the window open. I ended up going to the supermarket to buy carpet deodoriser and air freshener to get the smell out. I could still smell it when I left after 2 days. When I went to get into bed it was very obvious the bed had been slept in and the pillowcase had not been changed. I had to strip the bed and make it with what was left over with the sheet that goes over the doona. I know it was NYE and paid over $600 a night for the room, but wasn’t expecting the room to not smell ok and have fresh linen.

Parking is private pay which wasn't clearly mentioned at reception.

This hotel is a bit far from the Sydney city. Didn’t like the location TBh. 
Not recommended.

Seriously, just spend a bit more and stay at a Pullman. There's absolutely no service here!
I rarely leave bad reviews, but this experience was truly awful!
The check-in staff barely said a word. After I filled out the info, they just handed me the room key and immediately started talking to another colleague. They didn't even tell us where the breakfast restaurant was; we had to find it ourselves the next day. In the evening, the shower gel dispenser was empty. I called for some, and when they brought it up, they just handed it over without saying a single word or an apology, then left. 🤣 Then, in the afternoon, we heard someone trying to open our room door. It was a father and son, and they had a room key for *our* room, lol. I called the front desk, and they just said they accidentally gave them the wrong key. No apology, and then they just hung up on me. Is the front desk really that arrogant? The room facilities are quite old and dated. The location is also on the outskirts of town. I really don't recommend staying here... It truly ruined our trip.

The overall experience was very disappointing. The service desk was always occupied since there was only one staff member available, which made check-in and any requests very time-consuming. The biggest issue was the hot water kettle in the room—it was in terrible condition, with visible dirt and stains. I needed to boil water for my baby, but it was impossible to use safely. This was a nightmare and left me very dissatisfied with the stay.

A hotel for the location really. Perfect for an early morning flight. The view out the windows to the construction area below isn't great, but you don't stay here for the views. Nice smooth check-in and check-out, even at 5am.

Seriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t  open until 6am”
No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar. 
Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags. 
No hand soap in the bathroom and towels were not changed. 
$45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!

Rydges

Columbus

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