Name: Sercotel Amister Art Hotel Barcelona
Address: Barcelona, Spain
Rating: 8.2

Spain

Madrid

Toledo

Barcelona

Bilbao

Seville

Murcia

The hotel is located in what we found to be a quiet tourist area, yet centrally located, right next to a small park with a playground. It's only 2 minutes to the San Bernardo metro station, and about 5 minutes to the Bilbao station, which has many restaurants. We were able to leave our luggage at the hotel until our room was ready, and again on our day of departure. The lobby is very nice, with plenty of seating. The rooms are functionally furnished but offer plenty of space. The double bed was comfortable, as were the pillows, and everything was very clean. The bathroom has shower gel, shampoo, and body lotion, as well as other toiletries. It's a bit noisy; we could especially hear the shower in the adjoining room, as if someone was showering in our room. However, since it was in use during normal hours, it didn't bother us. The breakfast buffet is excellent and offers something for every taste. The staff is very friendly.

It is convenient to go to the airport. You can use the bus card to take bus No. 200 directly to any passenger terminal.
Although the breakfast is relatively simple, it is cost-effective among similar hotels in Madrid.

It was spacious and comfortable. The kitchen had a microwave oven, IH, cooking utensils, tableware, refrigerator, detergent, etc., which was very convenient. The room smelled good and was clean. It was inconvenient that the outlet was not next to the bed and only a little in a strange position.

The room type we booked is a room with two bunk beds for single people and a double bed. Since there is only a two-person room in the option, we chose the two-person room. We are three adults and one child. After arriving at the hotel at midnight, the hotel front desk insisted that the bunk beds cannot accommodate adults. It can only accommodate children under 12 years old. If adults stay, it will collapse. They insisted that an adult stay in a separate room. Since it was already very late, with two elderly people and a child, there was no time and mood to argue with the front desk, so we had to pay and book a separate room. This hotel has nothing to recommend except that it is close to the airport and has a shuttle bus. The breakfast is also very simple, with only some bread. The facilities are similar to those of Home Inn Express in China. It is not recommended to stay.

Location is good, in the heart of the old city.  Hotel and rooms are average/good  We had a good stay.  However all these experience were spoiled by the poor services of the waitress during the breakfast.  The waitress were cool and seemed to have very bad mood.  The breakfast room was closed using a rope until the waitress came and slowly checked the customers one by one.  The waitress were impolite and even told the customers to eat in certain manner.  The hotel rating would be much better if they have better training to their waitress.

Nice location. 
Pretty hotel.
Good service with helpful reception staff. 
Could be improved with better cleaning in the room and a fresher smell. 
Prices become indecent around summer, same as every big city in Spain. However it’s certainly not worth the price paid.

El hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacion**** cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacion**** cerca.

The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.

Hotel con sabor medieval. Ubicación excelente

The front desk staff was excellent. I arrived early, and since a room was available, they kindly offered me a complimentary early check-in. I truly appreciated their flexibility.

The room door was a bit tricky. After swiping the key card, you needed to push it quite firmly to open it. I struggled to open it a couple of times, thinking it was faulty. I eventually called the front desk, and they clarified that I simply wasn't pushing hard enough.

Guests can go up to the rooftop terrace without a reservation to take photos, offering fantastic views of the Sagrada Familia. The hotel's close proximity to Sagrada Familia also means you can easily visit in the morning to capture its reflection.

At first, we were given a room on the first floor, which was very dark, with a view over the roof. The bathroom had a very strong smell of cleaning chemicals that could not be aired out, so we asked for a room change. We were then moved to the third floor, which was much better – brighter, with a view of the street, and generally fine.

However, the cleanliness of the rooms leaves a lot to be desired. There was a lot of dust in less visible places, the bathroom floor was not properly cleaned, and both the shower and bathtub would benefit from a thorough cleaning and refresh.

Overall, the hotel is pleasant, but cleanliness definitely needs improvement. Breakfasts were very tasty, although we missed having fresh vegetables.

This hotel is in a very good location and their people are very kind, we arrived around 12:30am to the hotel, the breakfast is very good, my kids enjoyed the swimming pool

Sercotel

Columbus

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