Name: Sofitel Shanghai Hongqiao
Address: Shanghai, China
Rating: 9.5

United Arab Emirates

Dubai

France

Paris

China

Shanghai

Hangzhou

Singapore

Australia

Sydney

This hotel is truly incredible value for money. I had such a great experience from start to finish. The views are absolutely spectacular. From my room, I could even see the Dubai Frame, which made it feel extra special.

The location couldn’t be better. It’s so easy to get around the city from here, whether you’re exploring or heading out for dinner. And having a mall connected to the hotel was honestly the best part. It made everything so convenient and stress-free.

I would definitely stay here again.

Beautiful hotel; wonderful service. The room especially the bathroom is very spacious. I think that is the biggest bathroom I ever had. I will definitely stay again once I am back in Dubai.

We had an awesome experience at Sofitel, hope to visit again. Room was nice and clean, we had a restful stay. The breakfast buffet offered a variety of options, and they were all scrumptious.

During my two-day stay, the master bedroom's bathtub and shower were unusable. The water temperature was too low, reaching a maximum of 39 degrees Celsius even when turned up all the way, and it wouldn't maintain that temperature. Hotel staff came to check and discuss three times, each time claiming the equipment was working fine and advising that the bathtub shouldn't be filled more than halfway with hot water. However, in reality, the hot water in the tub only lasted for 2-3 minutes before turning lukewarm. The entire bathing experience cooled down within 5 minutes, leaving not even enough lukewarm water for a shower. The second bedroom had the same issue; after the first person used it, even waiting over half an hour wasn't enough for the next person to have a complete hot shower. This is unacceptable for a 5-star hotel and doesn't meet its service standards. The entire communication process severely disrupted our travel plans. Furthermore, from the night of check-in until the next morning, all four phones in our suite were unable to connect to the front desk for assistance. Eventually, we had to rely on Trip.com to contact staff to come to our standalone building for repairs.

On the positive side, the suite had good views. At the breakfast buffet, when we asked if they had Spanish coffee, they initially said no, but then directly brought us a prepared cup, which was a nice touch and made us feel a bit touched.

The hotel is conveniently located near the Opéra Garnier and major shopping malls, with a metro station just a three-minute walk away! They offer a wide variety of breakfast options, and the staff are friendly. The hotel environment is comfortable and the hygiene is excellent!

A wonderful hotel in the very center of Paris! Excellent service! Freshly renovated. But expensive for rooms of this size. If you are traveling by car, you must ask the hotel to order a pass in advance. The hotel is located on a street closed to traffic.

The hotel has a very convenient location, close to the Arc de Triomphe and the Eiffel Tower, as well as a subway station. It's ideal for tourists. There are many good restaurants around the hotel, and supermarkets are also nearby. The hotel staff are very friendly and attentive.

The experience staying at Sofitel Paris Arc de Triomphe was remarkable. From the service (at the reception, bellboy, room service staff) to the room itself, the quality was just top-notch. Felt welcoming every single time I returned to rest after the end of each day, and even during checking out, the staff left a good impression. Will be back to stay at this hotel!

This is my third time staying at this hotel after two years. I visited twice when it first opened. This time, I stayed here on the last day of my one-week trip to Shanghai. I can honestly say this hotel offers the best value for money and the best service! I highly recommend it if you're traveling; the location is also great. Every staff member is excellent, and I really like the room layout. I will definitely be back.

Spent a weekend here with the kids, not my first time staying, last time I didn't even have kids yet! Time really flies, and it's still that magnificent French style. We got upgraded to a family room, which kept the little ones perfectly entertained. We had the buffet dinner and breakfast, and the variety and quality were consistently good.

Sofitel

Columbus

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