Name: SOL by Melia Benoa Bali - All Inclusive
Address: Bali, Indonesia
Rating: 8.9

Spain

Torremolinos

Vietnam

Phu Quoc Island

Indonesia

Bali

Salou

Magalluf

Cala d'Or

Hotel is in a great location close to the beach and restaurants.  It is close to shops for essential items and provisions.
Breakfast buffet 0730-1030 is very well managed and staff are regularly topping up food and cleaning tables, busiest time is after 0900.
Rooms are a little tired but are air conditioned and have a fridge, room safe and  their own balcony.  
One frustration is was the lack of sockets and the TV signal / choice of channels was poor.

Amazing 7 nights at Sol Timor, we had a great time. Good location and quality services. The breakfasts were very rich tasty and generous especially the hot dishes. Non Stop activities for adults and children all day and at night, musical and magic shows. Many thanks to the management and the staff for their attention and work. Surely, I am going to book for the next summer with the entire family. Decent and calm spot.

There are 5 pools in the hotel.
There are plenty of bars and events in the hall, and it is truly a resort hotel.
Pool is substantial, too, but can go to swim in beach in front. The rooms are also very clean.
It is difficult to go on foot from the station. If you choose the shortest distance, there are a lot of stairs. We recommend taking a taxi.
A taxi from the hotel to Malaga airport took about 15 minutes and cost 20€.

The hotel is located right across the beach and within walking distance from the train station. There are lots of facilities such as pools, spa, bar, restaurants, etc. The room itself is basic and looks a bit dated. The sea view is great. Not the best service I have had.

The hotel is very nice, and the breakfast is generous and comprehensive. The hotel's beach is just across the street—very close, though it wasn't very clean. We did have an issue with the hotel: they offer airport pickup, but when we arrived, no one was waiting for us. When we called, they told us to just take a taxi on our own.

This hotel is to be avoided if you are a young family and not using the all inclusive facility.

We were booked for 9 nights but cut our stay short by 4 days as we didn’t want to stay longer and feel like we wasted our time here.

The hotel facilities are ok with a good sized pool with pool bar and access to a beach. There are two restaurants also.

However the service of this hotel is lacking. We have a small child and requested a ‘quiet room’ as per the booking options and we were put in the room closest to the lobby and reception. The hotel also scheduled live music and bands to play every 2 nights in the hotel lobby until 11pm which obviously was a difficulty with the earlier bedtime for a 2 year old and the music being about 10 feet from our room door.

The room was ok and had everything you would need in theory, however it was dated and it is common for rooms now to have a smart tv but the tv in the room lacked this feature. The room was cleaned daily but there was a few days were they didn’t provide enough the towels for the amount of people on our booking which is frustrating. Also, you are not provided a clothes drying rack in the room so we had nowhere to place our swimming costumes after a day at the beach.

The booking included breakfast which was ok, nothing special but definitely adequate. The restaurants at lunch and the evening focused on buffet style or a small à la carte menu which obviously is geared towards the all inclusive guests. We didn’t eat here for lunch or dinner after the first day as it was not worth the money as a non all inclusive guests.

A big frustration was the speed of service and also not all staff are trained on how to take payments so whether ordering a coffee at breakfast, getting the bill at lunch or ordering a drink at the pool bar you have to wait a long time until a server who can take payments becomes free.

The pool and beach as mentioned in theory are good. However the hotels rules on reserving sunbeds is crazy. Guests are down at 6:30 reserving sunbeds and then leave for the rest of the day and only return throughout the day meaning no one else can use these. I was up everyday at 7 with a toddler and I was too late. For the 5 nights we stayed, we were unable to sit by the pool once and only got to sit by the beach twice. The hotel are aware of this and this caused arguments between guests which the hotel didn’t solve and turned a blind eye hoping the problem would go away.

The guests - there was something about this hotel that gathered a large amount of rude guests. From common courtesy to actual physical fights between guests at the beach. This was not a friendly atmosphere or environment.

Finally check out - we checked out 4 days early as I mentioned but upon check out I was almost forced (still not sure why) that in order to check out early I needed to sign a piece of paper stating that I wouldn’t post a bad review or post on social media about the hotel. Hence the anonymous review. This left an even worse stain as with the rush of wanting to leave it only dawned on me after being in the taxi out that it’s the first time I’ve ever had to sign something to check out early. No sorry from the hotel or how can we improve just we are forcing you not to complain. I would not recommend this hotel to anyone. Avoid

Columbus

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