Name: Somerset QPlex ShenZhen
Address: Shenzhen, China
Rating: 9.3

Thailand

Bangkok

Vietnam

Hanoi

China

Shenzhen

Guangzhou

Ho Chi Minh City

Suzhou

The room was spacious and spotless. The location is excellent, with a 7-Eleven conveniently located right downstairs and Central Rama 9 mall within walking distance. The breakfast was delicious, and they even offered a takeaway service. The extended check-out until 3 PM was a definite plus. The Chinese Embassy is nearby. However, traffic congestion in this area is notoriously severe.

Amazing service and good location. Very clean and spacious rooms. Didn't have a chance to try the food and love the fact that they provide drinks as soon as you step into the hotel lobby. Bangkok is really hot.

This was my second stay, and I noticed quite a few maintenance problems with the room's facilities. The curtains let in a lot of light, the shower only had hot water for about 2 minutes, and many cabinet doors couldn't close properly due to faulty hinges. On the other hand, the service was good, and the location was convenient.

Service apartment was very clean and spacious. Most importantly it’s quiet and was a good getaway from the hustle and bustle of BKK. Free shuttle service to nearby train service.

Excellent friendly staffs and smooth check-in process, help me decorate the room for love anniversary. Really delighted and happy to have stay in the one bedroom apartment at level 7. Very spacious and comes with free detergent daily. Very quiet and ease of going to Asoke or Nana and Thonglor via bolt. Opposite the hotel have a 7-11 to buy anything.

It was my son's birthday so I asked them to put a little message or something for him in the room. I think they forgot, but they made up for it as we were checking out. They gave him a little gift wrapped and a note. He loved his gift so much! 

We also enjoyed the use of the balcony while at this hotel. 

We tried the hotel breakfast on the 1st day when we were waiting to check in. It was okay. It was good enough for us having just got off of the plane. We only ate there once, though, as we wanted pancakes, and they didn't have those at the buffet. 

We didn't stay longer because they were all booked up for the next few days. Excellent hotel! Will definitely keep this one in my favorites for our next visit.

The hotel totally surprised us with a free upgrade to a spacious 3-bedroom apartment! It had everything we needed, including a washer and dryer. The receptionist and bell boy were super friendly and helpful. Checking out was a breeze too.

Just a heads up, the hotel doesn’t provide toothbrush, shaving kit, or cotton pads. You might need to ask the receptionist if you need them.

This hotel was absolutely unreal. From the moment we arrived, we were approached with polite and kind attitudes not the staff, offered a medicinal tea during our wait and patiently assisted in locating am ATM to retrieve cash for a deposit. Every instance of our arrival and departure from the hotel for our day to day activities followed by polite greetings from the front desk staff.

The view was beautiful, and the service apartment came supplied with several household objects including cooking pots, pans, and utensils. It was also equipped with a microwave which was very convenient.

The location which just a 15-20 minute drive from Old Quarter, and still convenient enough for exploring by walking. There were several authentic shops and restaurants nearby which made for easy access to great meals and snacks during daily activities. I would highly recommend a stay with this hotel.

The location is a little far from the Old Quarter, but it was a great stay. The staff was wonderful. They were super sweet, leaving me a cake in the fridge for my birthday. I would definitely stay here again if I’m ever in Hanoi.

Five stars! The hotel boasts new facilities, an excellent location, and is spotlessly clean. A special shout-out to Jim at the front desk! His service was professional and incredibly friendly, making the check-in process quick and smooth. And Ms. Xiao Lijun from housekeeping also deserves a mention; she was meticulous with the room cleaning, incredibly kind, and provided us with so much help. Their exceptional service made our entire stay truly wonderful! Highly recommend!

Somerset Wanxia is located relatively near to the Shenzhen airport. My first impression was the cleanliness, and pleasant ambience that was created. Reception is in the 21st floor. Friendly and pleasant staff helped to check in quickly as it was already late in the evening. It has all the amenities a solo traveller might need… gym, yoga room etc. It also has a direct access to B1 which lead directly to the Metro. And crossing the road, access to 24 hours Lawson, local fruits stalls and eateries. For travellers who enjoy moments of peace and tranquility, this is the go to place. It’s not a hotel but a services apartment. So one can enjoy the washing machine, microwave etc within the comfort of your room; and also the use of the bath tub. it is located ~40 min from 东门老街，～30min from 华强北 via DiDi. Want to order takeaways even in the wee hours of the morning? Somerset uses a robot to deliver your food / night snacks straight to your room! You don’t even need to step out to collect. As someone who is sensitive to cigarettes smoke, the entire place is very pleasant and there aren’t any cigarettes smell; very suitable for those who doesn’t like the smell of cigarettes. Request for a high level room (up to 20th floor) to enjoy the night view of Shenzhen. The staff have been very helpful and patient - special mention to Kathy and Frank whom had made my stay a delightful one; and also Kelly whom I could see trying to continuously improve the customer experience so that all guests can feel welcome and have a delightful stay at Somerset Wanxia. Definitely my preferred choice of accommodation in Shenzhen. Thank you!

The apartment is located in Qiaochengfang, an area that's primarily a business district. During the holidays, it's not very busy, so it's quite peaceful. There's a shopping mall conveniently located downstairs; though it's not huge, it boasts a good variety of restaurants. I ate there twice, and the food was pretty decent. All the apartment's facilities and amenities are brand new, and it was kept spotlessly clean.

Somerset

Columbus

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