Sapporo Hot Springs Hotels

A Magical Hokkido Escape-The Absolute Highlight of My Trip. Returning to Hokkido after nearly a decade, we stayed at serveral properties, but this hotel was the most impressive stay of my 10-day journey. It was truly the magical experience I've been waiting for. Hightlights of the Stay: Warm Welcome: Greeted with humble Japanese smiles and genuine hospitality, followed by a choice of sparkling wine-a truly sophisticated start. The Room: With only 23 suites, it feels very private. The room was spacious and clean, featuring traditional tatami and a private in-room onsen. Opening the window to breath in the crisp winter air while soaking and watching the snowfal was pure bliss. Atmosphere and Facilities: the common areas include a cozy fireplace, a library, and a terrace overlooking the waterfront where the lake meets the river. Complimentary coffee and drinks are available thougtout the day. There is also a full spa on-site. Service and Logistics: World-class service from a very polite team. Free reserved parking is provided. Note on Location: While it's not in a walking-distance area during winter, the hotel is a destination in itself. You can easily spend the whole day relaxing here without wanting to leave. We'll definitely be back to experience this beauty in other seasons. A huge thank you to the staff for such an unforgettable stay! Exceptional Dining: The fine-dining meals feature premium local ingredients; the Monkfish (Anko) was particularly outstanding and delicious. I loved the open kitcheck where you can see the chefs' craftsmanship. They even provide thoughtful late-night snacks like Japanese sweets and warm soup.

The stay at this hotel exceeded all expectations. The property is clean and beautifully designed, the room is spacious with a stunning view, and the service is truly 100/10. The food is delicious, and the hotel offers all-you-can-eat drinks, snacks, and refreshments throughout the day at the lounge. There is also a private hot spring available (additional 3,300 yen), as well as a complimentary shared hot spring, both of which are absolutely wonderful. I’ll come back here agian.

This is the best onsen hotel I’ve ever experienced. The dinner was incredible; all the food was well-suited to Asian tastes. The room is stunning—room 802 has spiral stairs that lead directly to a private rooftop onsen. Guests staying on the 7th and 8th floors have access to a special lounge, which provides a comfortable space along with drinks and snacks. The vibe is beyond words. I must stay at this hotel again when I travel to Hokkaido. I highly recommend travelers stay here—you will love it!

Location is immaculate - right in the heart of the onsen town where there are many other similar onsen hotels around and a community of guests, local residents and staff, so English is well spoken in general. We also happened to experience a local lantern lighting festival (ie. Like Tangled the Disney movie) where the town come together and provide you with a map to explore local spots and have the path lit up with lanterns - a pretty cool experience! Hotel is a little old and with the humidity of onsen facilities, therefore a little moldy at times, but I wouldn’t consider it not well-maintained/unclean. Facilities are great, lots of different types of onsen to try out and the hotel tries to keep you well-fed at all times with a lounge full of snacks and drinks, and stay-included dinners and breakfasts.

March 24, 2026 I stayed at Mori no Uta for my birthday. I contacted the hotel in advance, and they had a birthday card ready for me. The hotel offers a free shuttle service from Makomanai Station, which needs to be booked beforehand. On the day I checked out, I booked the 9:30 AM shuttle, arrived at the station at 10:00 AM, and smoothly caught the 10:10 AM airport bus to New Chitose Airport. It was all seamless. The Japanese-Western style room was 40 square meters and quite spacious. It had a huge massage chair and a coffee machine. What impressed me most was dinner, where they offered freshly made pizza or naan that you could customize with toppings and have delivered to your table once baked. The naan crust was soft and fragrant with a wheaty aroma. I specifically asked for extra large shrimp and a generous amount of cheese – it was impossible not to love it! The dinner seating faced a beautifully illuminated snow scene outside, which was absolutely stunning. The hotel lobby boasts a magnificent, floor-to-ceiling fireplace, which is perfect for photos. In the evening, there was a small harp concert, creating a very pleasant atmosphere. Both breakfast and dinner featured incredibly creamy ice cream. I had two big bowls at each meal and thoroughly enjoyed it!

The hotel rooms are spacious with great views and have a dedicated chicken counter. There's a free lounge on the 16th floor with drinks, coffee, red and white wine, sake and beer, nuts and snacks... The Japanese and French dishes served with chopsticks were amazing, and the service was excellent.

The room is great, the hot spring is fantastic, dinner was an art, and breakfast was good. The water here is truly amazing! This was my second visit, and it was still wonderful and very private, allowing for true relaxation. I visited in March and it snowed a lot, which was very satisfying. The lounge cookies were delicious, and the alcohol and beverages in the in-room mini-bar were also excellent.

Really enjoy my stay at this hotel. The rooms was spacious and had that Japanese charm with things such as tatami floors and decor. Great view from the window too. The meals were excellent and substantial. And the onsen was lovely. Highly recommend a stay.

There's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening. The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...

The price here is quite reasonable compared to other hot spring hotels in the area. The buffet, however, was pretty mediocre in terms of variety, perhaps because it was a Thursday during the week. There's a bus stop nearby. For the return trip to Sapporo, there were no direct buses available in April (off-season), which the front desk didn't mention. Instead, they advised us to take a bus and then transfer to the subway, which, to be fair, is the fastest way to get there. Anyway, this is my second time in Jozankei, and it feels like nothing has changed since 8 years ago; there's still not much to see around.