Sapporo Hot Springs Hotels

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

Seven years ago, I stayed at a hotel directly across from Jozankei. While strolling nearby, I took a picture of a ryokan because its exterior was so beautiful. By chance, I ended up booking that very ryokan and came here. Not only the exterior, but the interior was also more stunning than I could have imagined. From the lobby to the hallways and lounges, everything has a delicate yet ideal design, and the room was so much to my liking that I felt like I could live there. I've stayed in countless hotels over the years, but this one was the best. The only slight disappointment was that I didn't find the kaiseki particularly delicious. Personally, I can't recall anything special about it besides the shrimp. However, the breakfast was great as it offered a wide variety of options. I definitely plan to revisit in the future.

The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄

This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

This hotel was the biggest disappointment of our entire hot spring resort trip. We specifically stayed two extra nights in Jozankei to stay at this hotel because of its high ratings. However, it was the least recommended hotel of the trip. The hotel is quite small, the rooms are very old, and our room on the first floor with an outdoor hot spring felt like a basement. The room was dimly lit, and the bathroom was dark. The carpet felt extremely dirty. Overall, the reviews seemed inflated. However, this hotel was also the most attentive among the kaiseki meals we had during the trip, so my review is mixed. I hope for a fairer and more impartial review. If the hotel sees these reviews, I hope they can improve the condition of the rooms on the first floor and the lighting in the public areas. Finally, I must mention the welcoming gentleman was truly professional and touching. Because we arrived early and couldn't check in, we needed to find a coffee shop. He not only patiently explained the situation but also personally led us to the intersection in the heavy snow, explaining the features of each restaurant in the vicinity. Very thoughtful!

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. It is also located in the opposite direction from popular attractions such as APIA and Odori Park. The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long. A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

My stay at Jozankei View Hotel was fantastic. The hotel has a very tranquil atmosphere, perfect for a hot spring resort. The dinner quality was a pleasant surprise; the sashimi and sweet shrimp were incredibly fresh, and the beef was delicious. For breakfast, the seafood donburi was also amazing and very satisfying. The onsen facilities were spacious and comfortable, making for a truly relaxing soak. Overall, the service, food, and environment were excellent. It was a very satisfying hot spring hotel experience and definitely worth recommending.

”Renovated (uneven), great onsen, convenient location” Most of the hotel’s facilities were recently renovated, so they felt new and beautiful. However, only some of the rooms had been updated. Our room was older—not too old, but slightly disappointing compared to the pretty new lobby. That said, it was clean. Our room was near several Chinese tourists who often talked in the corridor, but it was quiet at night. Buffet dinner and breakfast were included. The food was okay—good compared to other countries, but average compared to other Japanese hotels. The onsen was excellent, with multiple pools at different temperatures, including cold baths and an open-air onsen (though partially enclosed due to the hotel’s location). There was a lounge area with free soft drinks and massage chairs before entering the onsen. A table tennis area was also available, though in the basement and a bit hot, so we didn’t play. The reception spoke limited English but tried their best to communicate. There was also a self-service coffee machine in the lobby with a lounge area to relax. The hotel’s location was very convenient: close to the bus stop, with convenience stores nearby. During our summer visit, the illumination event was walkable from the hotel.

When I checked in, I received Chateraise Baumkuchen. The hospitality felt truly luxurious, like a proper hotel experience. The spa was spacious, and the open-air bath in the snow was absolutely amazing. The breakfast buffet had a great variety, and the desserts and ice cream were the same delicious Chateraise products you'd buy in their stores – I ate so much! I'd love to visit again in the summer when the outdoor pool is open.