Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 18, 2026|Resort Twin
Guest UserThe hotel is a 15-20 minute walk from the pier. They don't provide bottled water, and there's no facility to get drinkable water, so you'll need to buy your own from the supermarket. Drying clothes on the balcony is prohibited, so bring extra swimsuits or a portable drying device. The shower easily wets the bathroom floor.
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Price per night from:DKK 1,878
Posted on Jul 6, 2026
book-sanThis was my first time staying here. Our room was directly above the terrace, so we could hear the lively chatter, which actually added to the travel experience in a fun way. I was a bit worried the noise might keep me from sleeping, but every night around 10 PM, it quieted down, and I was able to rest peacefully.
I highly recommend buying groceries from the nearby supermarket and enjoying a meal on the terrace.
Also, you can walk to the seaside promenade in about 10 minutes. It’s a safe location for a solo early morning stroll.
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Price per night from:DKK 157
Posted on Feb 23, 2026|Superior Queen With View
XHDmamaChoosing The Benson Hotel for my Cairns trip was a brilliant decision! The location is absolutely superb – super close to the airport, just about a 15-minute taxi ride. It’s also only a 10-minute walk to the Lagoon Pool and the Marina, making it incredibly convenient for an evening stroll along the waterfront to the pool for a swim, or heading to the Marina to catch the sunset.
The surrounding area is incredibly well-equipped too: right outside the hotel, you’ll find a huge variety of restaurants, from local seafood specialties to Asian cuisine, so you can try something new every day. There’s also a large supermarket nearby, perfect for grabbing fruits, snacks, or travel essentials. Shopping here gets full marks!
The hotel rooms are spacious and bright, with all the amenities you could need, including air conditioning, making it feel just as comfortable as home. The front desk service was exceptionally thoughtful and attentive; they patiently recommended nearby attractions and restaurants, and any issues were resolved quickly.
In short, this stay far exceeded my expectations. I will definitely choose The Benson Hotel again on my next visit to Cairns! I highly recommend it to anyone looking for convenient travel and comfortable accommodation – you won’t be disappointed!
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Price per night from:DKK 895
Posted on Dec 14, 2025|Standard Queen and Single Room
J小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:DKK 905
Posted on Aug 13, 2026|Bed In 4 Beds Female Dormitory (Clubside)
Guest UserThe staff were incredibly friendly. Also, I felt very secure and at ease knowing that a card key was required to enter both the hotel entrance and the rooms, which is a great security feature. The $10 dinner at the attached pub, which was pizza when I went, had a crispy crust and was absolutely delicious – I was extremely satisfied.
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Price per night from:DKK 156
Posted on Aug 6, 2026|Family Room with 1 Queen Bed and 2 Single Beds
Guest UserI expected much better from a hotel carrying the Ramada name.
We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help.
After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter.
Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words.
I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered.
The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised.
The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient.
Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again
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Price per night from:DKK 633
Posted on Aug 17, 2025
Dollmeister
Okay here’s my review. The Espy has so much going for it in terms of being central to the entertainment precinct of Cairns Esplanade.
Check in was easy and friendly and the two bunk dorm had its own dedicated ensuite bathroom which was very clean and quite large.
The bedroom was clean and the bunks were enclosed wood and steel construction with zero squeaking. Clean towel and linen provided.
So that’s all the very good stuff.
The not as good things I observed were:
- the lounge/common areas were dimly lit, very tired (bordering on festy) furniture and not somewhere I’d socialise due to limited seating, very few power/USB outlets or clean comfortable seating.
- The pool…. Or should I call it the tropical punch bowl of various biological matter and other detritus… if you’re keen of growing something fungal on your body, go in…. I decided not to.
-Kitchen and meal prep area all seemed clean and safe to get your mung bean and tofu ready for consumption.
- The personal under bunk locker was missing its latch and with two roommates I had to say a little prayer that my gear would be safe inside my enclosed bunk.
Overall this was my maiden voyage as a backpacker and at 57 years of age, I’ve stayed in a lot of Hotels and Motels costing far more for way less cleanliness. I rate this place highly for all the good reasons above.
The not so good stuff is easily fixed by management but for $65 per night in peak season, I don’t think you can get any better value in Central Cairns right near the action. Pubs, cafes, night market and the City Lagoon.
Thanks Espy crew, you made this old dog’s stay a pleasant one and will be back if and when the opportunity presents itself.
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Price per night from:DKK 158
Posted on Sep 3, 2026|Premium King Plus Room
123-travellerThe hotel's location is in the city center. My flight arrived early, so I took an Uber from the airport for AU$30 (it can be as cheap as AU$20 during off-peak hours), arriving at the hotel around 12:00 PM. The front desk informed me that check-in wasn't possible until after 2:00 PM, which is standard policy. However, I was also told that luggage storage wasn't free and would cost AU$6 to use a locker. I've stayed at many hotels where luggage storage is complimentary for guests, so this charging policy felt quite unfriendly. Thankfully, I didn't have much luggage, so I just took it with me to grab some food before coming back to check in.
After checking in, I noticed other issues:
1. The Wi-Fi signal was very weak, almost non-existent during the day (it was sometimes usable at night). When I asked the front desk, they said there was nothing they could do. I ended up using my China Mobile data (capped at 30 RMB/day, which was acceptable). There was a router-like device in the room, but the front desk said it was only for connecting the phone and not related to the internet.
2. The bathroom sink faucet was too low, so I had to use the showerhead to fill the electric kettle.
3. The toilet seat was installed at an awkward angle and wouldn't stay up on its own; you had to hold it, which was quite strange.
4. The door's soundproofing wasn't very good; I could hear people talking in the corridor late at night.
On the positive side: The staff tried their best to provide good service, but the issues with the hardware were beyond their control. Although the hotel equipment was a bit old, the room was spacious with a private bathroom. The in-room facilities were quite comprehensive, with multiple USB charging ports (which are not common in Australian hotels). The room was also clean, tidy, and quiet. After 6:00 PM daily, a password was required to enter the main hotel door, which felt secure. Directly opposite the hotel, across the road, was a Woolworths supermarket (6:00 AM - 10:00 PM), and there were plenty of dining options nearby. Most departure points for Great Barrier Reef day trips at the Reef Fleet Terminal were a 10-minute walk away. The hotel's greatest asset is its location, followed by its relatively cheap price and spacious rooms with private bathrooms. Despite these various issues, personally, I might still choose to stay at Hides again next time I'm in Cairns.
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Price per night from:DKK 470
Posted on Jun 5, 2026
Guest UserTraveling solo, I found this place quiet and clean. The only minor drawback was the slightly dated facilities, but everything else was perfect. The price was also reasonable. I'll definitely choose this hotel again next time I'm on a road trip in New Zealand.
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Price per night from:DKK 921
Posted on Jul 13, 2026
강쥐사탕I booked a 3-bedroom apartment, but didn't have high expectations since it was a motel. However, it was cleaner than I thought and not bad at all. It's a bit far from the city center, so I had to use Uber frequently. Still, the accommodation fee was cheap enough that even with the Uber costs, it was still a good deal. It takes about 10 minutes by Uber to get to the city center, and you can just do your grocery shopping at a supermarket there and take an Uber back.
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Price per night from:DKK 447