Hotels near Robertsau, Strasbourg

Quick check in, Nice entrance, good location. Pillow, bedding are comfy! Room in good size. Quiet and modern design where I can have good rest especially I was feeling unwell! However. More improvement on staff training! 1) The hotel could inform us earlier to let us know the city centre is blocked for the Xmas market. 2) Instead of just passing me the city map, the Reception could have share more information about the city, and Christmas market info. 3) Housekeeping took more than an hour to send over amenities. Finally sent over after follow up call. 4) Housekeeping knocked my door at 10:30am despite I have my DO NOT DISTURB sign hang on my door. After I opened, the lady asked when am I leaving, ask their manager asked her to check on me. I was puzzled as I understand the check out time af 12noon, and I was right! I found this extremely ridiculous to knock the guest door with the sign hanging, for the sake of knowing when they can clean the room!!?? 5) Arrived on a Sunday, walked into the restaurant. No one serving or trying to ask for your need. After my approach, they only provide snacks/light eats. A la carte not available. Disappointing! 6) There was a person waiting near the hotel entrance at night time, yell at you for asking for money, and being rude if you don’t support. Overall, the hotel itself is nice! Need better management!

The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel. It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs. Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.

Room is just good enough and lobby always give me good solutions for my questions. Some hotel room can see train station but my one not and outside is under maintenance.

Everything was excellent! Great location, right in the heart of everything, yet quiet. The staff were very, very friendly, and many spoke Spanish. The bed and pillow were fantastic, and the bathroom was very comfortable and clean. Thank you!

One of the strangest hotel I stayed. I've visited 21 European Country so far, but this hotel was quite different from the previous ones. Firstly, the check-in process was annoying. The woman in the reception told us that we would not be able to have the key of the apartment before 3 pm, which had been officially anounced. That was understandable. However, the woman at the reception could have been more polite. Furthermore, they asked us to fill out a form although she had already asked our personal information. There was no air conditioning at the reception desk but we had to spend time over there despite the extremely hot weather. After 3 pm, more than 10 people were waiting in front of the desk in order to collect the key of the apartments (havasız küçücük bir alanda)... Finally, it was our turn, they told us that we had to pay a deposit for 50€ (if we break anything in the apartment) and they told us this can happen. Ok, maybe it happened before but although I stayed in apartments more than 8-10 times (in different European countries), I've never encountered a policy like this. Apparently, they came up with a ”genius” policy that no other apartment I have stayed in across Europe has ever had. As a bonus, there is a sign inside the room: ”if you forget to clean the kitchen, we charge you with 15€”... Also, inside the room, there was no enough rack to put our luggages on.. Even if the room was clean, and the location was good enough, this apartment/hotel will be a place I never want to stay again...

What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!

The hygiene is OK, and the bed in the room is quite comfortable. The design of the bathroom is a bit strange, but it is no problem to use it. The room is a little small, but the space design is quite reasonable, so it is not a problem to spread out the suitcases. The good thing is that the club has a relatively large business area and lounge area, and you can go in at any time to have some drinks, coffee, and snacks. There are few types, but it is better than nothing~ The nearby parking lot needs to walk for six or seven minutes. The hotel has a preferential price. You need to ask the hotel for a coupon before checking out

Honestly one of the worst hostels I’ve stayed at in Europe. The reading light at my bed didn’t work and it never got fixed even after I told the staff. The rain shower was impossible to adjust — the water was way too hot. No hair dryer available either. The bed also had a weird sticky smell which wasn’t pleasant. Pros: Location is great, easy walking distance to main attractions like Notre-Dame de Strasbourg. The building and neighborhood look nice. Common space atmosphere is great and hype. Average service from teenager staffs.

The location is excellent, with the B tram stop right outside. A walk along the Ill River from the hotel to Petite France offers fantastic views. The hotel facilities are also very complete, and a supermarket is about 100 meters away.

This was a convenient and affordable hotel for us to stay at when we visited over Christmas. We would compare it to a university dorm experience but at least it is close to the train station (10 minute walk) and not too far away from the old town area (10-20 minute walk to most major attractions). The hotel breakfast is great if you like croissants and dairy products. There isn't much around the hotel and it is a bit of a walk to any stores or restaurants. There is a halal shop within a 5 minute walk so if you're here over Christmas that is convenient because most places are closed early Christmas Eve and Christmas Day. The room had a decent bed that was larger than expected and it had two small pillows. The room also has a long desk area that has two closets for storage, a small TV and it was warm in December. There is a small kitchenette with a fridge, small microwave, a two burner hot plate, a kettle and enough dishes for the two of us. We appreciated that they provided a kitchen sponge and a small container of soap. When we got the room all the dishes were a little dirty so we had to do some cleaning up before dinner. The bathroom was where we got the biggest dorm vibes from because it was a bit smelly when we arrived and that might be due to the hot water tank that had a leaky PSV. The shower was a bit small and while the head was adjustable, the bar grip was broken so we couldn't keep the shower head up high. There was some brown goo inside the shower and it could use a more thorough cleaning to help with the appearance and all. We were surprised that the hotel rooms didn't have a hair dryer or bottle opener. The Alsace region is known for wine so we were able to get a nice bottle but we had to go to the front desk to borrow the opener. Hair dryers are available from the front desk but it is worth asking for these early to make sure you get one in case you need it. They had luggage storage behind the front desk that we were able to use when we arrived and the day we left so we could maximize our time sightseeing. Visiting Strasbourg was fantastic and we would recommend this hotel if you're looking to save a bit while travelling through the area. We were happy with our stay and chose it because it also had an affordable breakfast option but we may look elsewhere if we return to Strasbourg.