Read real traveler ratings & reviews to find your perfect stay.
Posted on Jun 16, 2026
KuailexiaocaiThe hotel has a great location with direct views of Wakayama Castle, and there's a bus stop right outside. It's about a 20-30 minute walk to the JR station, and mostly a straight path, which is pretty convenient. The room size itself was quite good, offering excellent value for money.
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Price per night from:TWD 1,434
Posted on Apr 12, 2026
Lynn hk
The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.
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Price per night from:TWD 2,141
Posted on Apr 30, 2026
MouseSkyOn my second night, I discovered the soundproofing was terrible. There was a bunch of 'monsters' in the room next door – it sounded like people from several rooms had gathered, chatting loudly, opening and closing doors constantly, and laughing and shouting hysterically. This went on for a long time. By past midnight, I couldn't take it anymore and went down to the front desk.
I was worried there wouldn't be anyone at the front desk, but there were two gentlemen on duty. They told me a sports team had checked in that day and were probably just overexcited. I told them they either needed to talk to them or I'd have to change rooms. The front desk staff went up and knocked on their door, greeting the group (signaling me to go back to my room first). Not long after, the group finally dispersed.
The hotel service was still very good. Running into those ******* was just bad luck for me. Next time I encounter a similar unexpected situation, I definitely shouldn't think, 'I'll just bear it, maybe they'll finish soon.' I should go down immediately and seek help from the front desk.
I'm curious, which country do those selfish, loud people who disturb others in the middle of the night come from?
The hotel breakfast is complimentary and included by default with the room booking. Although simple, it's completely filling. The restaurant is also open during the day for relaxation and offers free drinks.
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Price per night from:TWD 1,295
Posted on Mar 29, 2026
Anonymous User
The room was very spacious and had no strange smells. The hotel staff even helped move our stored luggage into the room and provided complimentary snacks and water, which was a very thoughtful touch! The TV showed the occupancy of various public areas, which was super considerate. The hot springs were also very comfortable, with good ambiance and cleanliness. After a dip, they offered popsicles, which was a nice treat. There were two large bookshelves nearby where you could pick out your favorite manga to read, and right outside was the massage chair area – absolutely perfect! In the evening, they offered free late-night noodles that were quite tasty, and there was a self-service drink bar. The breakfast buffet had a wide variety of choices, and I even got to try local specialty sushi, which was a unique experience. There was an electronic scale at the stairwell for weighing luggage, which was very convenient. I'd love to visit again if I get the chance!
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Price per night from:TWD 2,256
Posted on Jul 7, 2024|Capsule Room For Men Only
Guest UserLocation 8/10:
close to the JR station where the buses are as well.
close to a convenient store where you can buy all your necessities.
for those who wants to take a taxi, there's one station nearby.
Restaurants are a little too far, the closest sento is a little too far.
Staff 8/10:
mostly self services, teas and water and other stuff near the check in counter. they have staff to clean your beds for your, if you wish (open or close the door to your bed in the morning).
facilities 5/5:
Shower, sinks, and toilets are very clean. They provide the towels for every night you stay there.
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Price per night from:TWD 641
Posted on Nov 12, 2025
RIKO0410
Overall: This hotel is superb!
Location: It's about a 10-minute walk from Wakayama JR Station. There are restaurants on the south street nearby and a FamilyMart, but generally, the area feels a bit desolate. However, that's perfectly fine.
Service: Excellent! You can store your luggage. When checking in, you choose your breakfast and delivery times. We tried Japanese, Western, curry, and udon, and both of us thought they were all very good.
Room Amenities: This is absolutely incredible!
They even have a curling iron in the room! Plus, many other items like hair clips and hair ties – basically, everything you could think of is provided.
Additionally, on the first floor, they have various brands of shampoo and shower gel available if you're interested (there are also some in the room). Every day you can pick up some snacks and drinks on the first floor (limited per person). Although I never used this service because I was always full after eating out, I really appreciate it!
Cleanliness: Very clean!
Room Size: Satisfied! It's a very spacious room for Japan, with a separate wet and dry area.
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Price per night from:TWD 1,334
Posted on Jun 2, 2025
Thomas
The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
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Price per night from:TWD 1,080
Posted on Jan 29, 2026
chrsl
Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience.
Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money.
What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated.
Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.
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Price per night from:TWD 927
Posted on May 6, 2025
Guest User
The room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.
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Price per night from:TWD 5,072
Posted on Jul 13, 2024
夢想是環遊世界
The hotel owner's service is generally the same, a little impatient, obviously the phone number registered on the self-check-in machine is not my phone number, I have not registered, I don't know what's going on, the boss said that this is a very serious problem. In addition, I wanted to cancel the reservation because of my stomach pain, but because the order is not cancelled and refunded, even if the platform communicated with the boss, the boss still resolutely refused, so I felt a little bad, I could only go there on the same day to check in 
Facilities: There is a bathtub, there are few places, the bed frame is wooden, the mattress is clean, there are small lights and small fans on the side of the bed, and the fan connection can be used as USB charging. There are two tables in the living room, wash basins, wash basins for combing, disposable toothbrushes, lockers, boiled water you can boil hot water yourself. The environment is 10 points clean, and there are not many people when I checked in. There are only two or three people in 10 beds. 
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Price per night from:TWD 798