Hotels near Kasbah, Marrakech

Location: very near to the centre and other tourist spots. The area is well guarded as it next to the Royal Palais (which apparently where the royal family resides, you will find guards every corner, and they were all polite. On our first night we were scared at first as we thought the place looks dodgy but it changes quickly as there area is quite popular to other tourist and quite large number of riads could be find in the area. Breakfast: they served us bread, pancake, honey, cheese traingles, orange juice and coffee -generous amount of milk. They were also kind to provide us moroccan tea in the afternoon but you have to ask (whenask about the fee they say it's on the house) Massage: they offered very cheap massages comapre to other spa house, the massage lady was very sweet and friendly. They also offer cheap laundry but my husband lost one pair of his sock. They also serve other things like dinner (but we opted to eat outside) and ammenities. The only thing that we had a problem with is the bathroom because it does not drain quickly so we have to wait till it drained till the next person can do shower. Overall the riad is a good place, noting about their extra ammenities, friendly staff and its price.

Highly recommend any travellers to Marrakesh to stay in this raid! It is walking distance to most of the attractions and the hospitality from this raid has been amazing! Staffs were very friendly and helpful too. The breakfast provided was amazing too! What you see in other reviews with regards to the mouldy bathrooms, I personally feel that it’s all part of the aesthetic of the raid. Apart from that, we loved our room in this raid as it was really clean and cosy!

Nice riad with excellent service. They picked us up from the taxi on the first day and helped us meet the driver on our return. The breakfast was good, which was much appreciated as we would have found it difficult to start the day looking for somewhere to eat. It's a 20-minute walk from the main square.

We had communicated through the chat how late we arrived, but there was no one, but we were lucky that other guests opened. We tried to get in touch via telephone and chat and finally chose just one room. The story is not so nice but this experience is not proportional to the rest of the stay. The riad is very well located, people are nice and a lovely lady makes a nice breakfast with self-made bread and cakes. We therefore think that the bad experience is more a unhappy of circumstances, also because we arrived when the day (ramadán) ended. The facilities are basic, but good. The price/quality ratio is quite good. It is clean and with a good bed and a good breakfast you don't need any more. And they have made it good for us to come back to the airport with a taxi.

Absolutely great experience in old style. Beautiful building run by friendly people that were always ready to help. Small but cosy rooms that were kept clean everyday. Very good breakfast! Really was sorry to miss one because of early departure for a trip one day. All staff always smiling, helpful and ready to brighten your day with mint tea (even late in the evening). Very communicative, I enjoyed having some small chat with them everyday. They also have spa and hammam that was nice to try after one particularly wet and cold day. I truly recommend this hotel to everyone!

Ну начнем с того , что останавливаться в Медине нам не понравилось . В самом реаде было все комфортно , но за пределами тихий ужас . Как говорится не зашла нам старая Медина со своим мусором , вонью и т д . Реад был чист , кровать очень удобная , пребывание комфортное , завтрак скудный . Был сейф в номере. Менеджеры дружелюбные , встретили , проводили . Утром рано подготовили завтрак на вынос . За кофе в 6 утра огромное спасибо , в самый раз перед выездом . Ещё и проводили (мы спешили и он бежал с нами с сумками до автобуса , который нас ожидал) Единственный огромный минус был в том , что один из менеджеров организовавший нам тур , отправил нас не туда куда мы хотели , как индивидуальный тур за 200 евро , до сих пор мы в задумках сделано было это специально , или мы друг друга не поняли ( хотя были показаны фото , куда мы хотим поехать ), этот день был испорчен от слова совсем , самая плохая поездка на непонятный водопад за такие деньги .

This riad was amazing. Good hospitality, beautiful place, good service, everything is perfect. also they have spa and activity, I didn't have enough time so I couldn't but I want to try it next time. まじで綺麗だしスタッフみんな優しくておすすめ。 英語レベルの低い日本人にも丁寧に対応してくれて”おもてなし”を感じた。本当に素晴らしいリヤドです！ あとウェルカムミントティーおいしすぎた

The hotel’s location is excellent as it is walking distance to most of the tourist attractions in Marrakech. Has a huge swimming pool where you can enjoy and relax. However, service is very very poor. On the night that I arrived I requested a slippers by calling the reception, as there were no slippers in the room, but none came. Again the next day I requested again at the front desk and the staff promised to send it to my room, but nothing came. Once again on the 3rd day, I requested the same, as usual nothing came. Three different personnel at the front desk promised to send the slippers to my room but never keep their promise. So much bad service. Another issue with the hotel is the aircon system, it was not functioning during my stay. Only fan is working and it was hot inside the room. And I complained at the front desk and the staff said that the airconditiong were disabled as it still winter or spring season. I tried to open the window and door to the balcony to let cold air inside but unfortunately the road noise was terrible, so I have to close it. Had a really bad experience with Novotel Marrakech.

Superb stay, central location walking distance from the old town. Room is impeccably clean, great toiletry products and the staff is welcoming, kind and goes the extra mile to make sure everything is great during the stay. Thank you and I see you very soon! Keep up the good work!

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”. Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.