"We found Cow Hollow Inn and Suites about 20 years ago. It has become our favorite place to stay in the City. It is always very clean, the staff is always helpful, the parking is free and it is in one of the best locations in the City. Wonderful and fun restaurants and bars along Chestnut Street. Perfect for morning walks to the Palace of Fine Arts and the Marina Green. And, the adjacent restaurant, Home Plate is very good and convenient for breakfast. The recent remodel makes it even better!"
"Great location! It's a 5-minute walk to Fisherman's Wharf and a 3-minute walk to the car rental company. Plus, there are plenty of dining options and public transport nearby. Big thumbs up for the complimentary Western breakfast and the 24-hour self-service coffee and hot chocolate. Rooms were cleaned daily, but even after leaving a $4 tip, the towels weren't replaced."
"The hygiene and facilities were just okay. The dorm room wasn't well-ventilated and had a strange odor, and the mattress had stains. The only upside was the really good location, very close to Union Square. For this price in downtown San Francisco, you can't really ask for more. There's no dedicated parking, but there are street parking spots right outside, and it's also very close to the cable car route. Plus, the hostel itself organizes some activities if you're interested in joining."
"Overall, it was great 👍. It's just a few minutes' walk to Fisherman's Wharf, which is super convenient. The breakfast was a bit like English style, and it was pretty good too. My only minor complaint is that the shower pressure was a bit low."
"The hotel is beyond expectation. Parking fee is $65/d which is more expensive than the garage around. The front desk service is so so, while there is one lady who is quite kind and friendly, there’s another one who never smiles and makes me feel uncomfortable. The hotel also does not even offer free water (it has water point each floor tho). It also doesn’t provide slippers. I don’t feel it satisfies an 4-star hotel standard. Amenity fee is compulsory for $30/d. It’s sweet that hotel offers S’more and it has very nice location, but still, it’s far beyond satisfaction."
"Everything about this place was fantastic. The service, the cleanliness, the facilities, etc. The only thing that wasn't perfect was getting back to the hotel at night, because some of the surrounding streets seemed a bit dangerous, but that's not the hotel's fault."
"The hotel itself is highly recommended. It has a great location, very nice rooms and very friendly service.
However, we also had some hiccups during our visit. We had booked the room for four people, but the room was only equipped with towels for three people. Not that much of an issue - we just asked every day for an additional towel.
We booked an Alcatraz Bundle via the concierge, which all went well. However, the charge included a $15 consumption voucher per person at the hotel bar, which was a bit difficult to redeem. You had to try to get the exact amount, as it was not possible to receive a credit for any change left. It was also not possible to pay on top of the voucher. We were told that the voucher could be used like cash but it wasn't quite like that after all. So perhaps this is not necessarily recommended.
We also booked bicycles with the concierge, which worked very well. However, my kids really liked the evening cookies and milk and the games room."
"The location was good and convenient, although there were a few homeless people nearby. The room was a little small, but it was clean and comfortable enough for our stay. The main issue was the air conditioning, which could definitely be improved. Overall, a decent place for the price."
"Facilities: The room was pretty standard, but the TV screen was huge, and the shower had good water pressure, not those weak, trickling kind. The mattress was extra thick and comfortable.
Cleanliness: The room and bedding were clean and tidy.
Environment: It's an 8-minute walk to Fisherman's Wharf. After exploring, you can pop into Trade Joe's to grab drinks and food, then it's another 10-minute walk back to the hotel. There are several car rental companies right downstairs, making it super convenient to pick up a car and load your luggage directly at the hotel entrance. However, be aware that you might hear motorcycle gangs zooming by at night.
Service: The staff were enthusiastic and patient, always ready to answer any questions I had."
"This is my second time staying here and it feels just like home, Chinatown is right around the corner and the Walgreens is right there, I’ll be staying here from now on Everytime I come into San Francisco, Love this place."
Very Good
79 reviews
8.7/10
1 night
From US$ 95
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9.1/10
Great
WWaynehaoqiThis hotel is well-managed. There's a self check-in and check-out on the 3rd floor, and the security guard at the entrance is very welcoming. This is a chain hotel, with locations in both San Francisco and LA. It's right in downtown San Francisco, very close to Union Square, making it super convenient for getting around. The window view is also quite nice.
Ccarrie2000This hotel feels very good, the layout and facilities of the hotel are very atmospheric, the service attitude is very good, the surrounding environment is also good, supermarkets, restaurants, and transportation are very convenient.
GGuest UserVery expensive for a B&B. Nice spot in the Castro/ Mission district near Dolores Park. Well-maintained & reasonable management. Lots of stairs to go up into main house lobby — wrought iron gates with intercom to buzz to get entry into property. Try to get a room in the older main house to minimize stairs! No AC. They have limited parking spots behind the two B&B houses (access from Dorland St) for US$35./day plus tax which is a steep price. Make sure u book a parking spot in advance. Beautiful garden courtyard in the back. Sadly we never got to use it. Try to get a room that faces the other “house” or the backyard - quieter. We had a front room Deluxe King Room 36 which looked nothing like the sample room photos (only one Room 24 w courtyard view, sofa, coffee table). We got a smaller room approx 290sf vs what we paid for 32sq.m, 344sf, no closet just small armoire to hang a couple of things, no sofa, no coffee table, no balcony. They were kind enough to give us a refund for the price difference between the Deluxe King we booked & the Standard King we got. Had to ask for them to vacuum room. Found tissue under headboard/bed, dusty. Not the kind of room you would want to spend much time in —teeny tiny TV, faced front noisy street with electric bus passing by. No screens in windows so had to close windows at night to keep critters out. Bed was ok. Pillows were synthetic & lumpy. View was of electric lines & school across the street. Beware some electric outlets. One was burnt out. Breakfast was repetitive but nice to eat in a lovely breakfast room or outdoor deck. Hard-boiled eggs, muesli, fruit, muffins/ carbs, American coffee, juices. Fortunately SPRO café was next door if you need a great cappuccino or chai latté! Didn’t get a chance to enjoy their wine & cheese. Contact them on WhatsApp +1 (415) 297-6891 to discuss rooms available.
CChalisa SinlapasornI like this place. It’s convenient to get around and close to important locations, including public transportation stations. However, I would like to deduct points for the housekeeping service. I requested two towel replacements, and while they did replace them, I received one bath towel and one floor mat instead of two towels.
GGuest UserThe staff were friendly, and the room was spacious with a simple yet tasteful interior design. I also liked how big their bathroom was. There is free coffee and water, which was convenient. The courtyard has fire pits and couches for guests to cozy up, and there are smores that you can make during the evening.
GGuest UserI can recommend staying at this hotel. It was very clean and well maintained. Even though the rooms are rather small, they are renovated and modernly furnished, which makes you feel comfortable.
The breakfast was included and sufficient for the price. Better value for money compared to other hotels. The location is good, with easy access to public transportation nearby.
Overall, it was a pleasant stay that I would recommend.
BButterLinThe hotel is a bit old. When you take a shower, the top makes a lot of noise, and so does the water dispenser! The room is a bit small, but it is still comfortable to stay in. It is a hotel that I will visit again.
黎黎光曜The room was quite spacious, clean, and comfortable. I highly recommend it, especially since the large flat-screen TV can connect to your personal YouTube account.
However, there's no microwave or fridge in the room, and the soundproofing isn't great – you can clearly hear noise from the hallway, which is a bit of a shame.
GGuest UserAll of the staff seemed really nice. From the moment we arrived and had a friendly greeting from the valet parking worker, to the ladies that we interacted with in reception.
The room was nothing special, but by that I mean it had no outstanding features, or any distinguishable traits that would separate it from other hotels
The concierge was friendly and helpful, and was very useful in helping us to plan our activities.
And the hotel is in a good location to get to the pier or do the 'big bus' tour.
But here's the downside. The gym is small, had no steriliser, or wipes, even though one of the rules stated in the gym is to wipe down the equipment after use.
And the overall impression of the gym is that it could do with a really good clean from top to bottom.
Added to that there's the washing machine and tumble dryer located in the gym.
Yes that's right, in the actual gym.
Now we were very happy when we read about the hotel having washing machine facilities, but we were slightly surprised at it's location.
Another thing was the air con. We stayed in September and although the weather for the season was just starting to cool down after the summer, it was still fairly warm.
The air con looked as if it had been fitted in the seventies and made a sound as if it had been running non stop ever since then.
It was so noisy that we had to turn it off completely at night time and at different times during the day.
On a final point we received news regarding the death of my partner's daughter, which meant that we had to cut our whole vacation short including this leg of the trip.
We informed the front desk that we would be checking out one day early.
We were not expecting a refund, for that day, but after being told by the member of staff that the 30 dollar a night 'destination fee' would be waived for the night that we were not going to be there, we later found out that this fee had still been added to the final bill.
We still have no idea what a 'destination fee' is, but to be charged it when we weren't even at the hotel was extra galling.
And what was also strange was the fact they didn't even ask why it was that we had decided to cut our stay short?
Would you not be interested to know whether something was wrong with your customers stay, and to know why they had cut their visit short??
A bit of a poor end to a otherwise 'ok' stay at the hotel.
TTy TravelerI stayed here on New Year’s Eve and enjoyed my stay. The workers are nice and helpful and the room was very clean. The room was small and simple, but the bed was comfortable and heater worked efficiently. If you’re spending a few days in San Fran, stay here. You won’t regret it.