Read real traveler ratings & reviews to find your perfect stay.
Posted on Apr 19, 2026
Waynehaoqi
This hotel is well-managed. There's a self check-in and check-out on the 3rd floor, and the security guard at the entrance is very welcoming. This is a chain hotel, with locations in both San Francisco and LA. It's right in downtown San Francisco, very close to Union Square, making it super convenient for getting around. The window view is also quite nice.
Show more
Price per night from:€ 154
Posted on Aug 8, 2025
Guest UserThe location was decent—about a 20-minute walk to the cable car and Chinatown. Service was solid, and the staff were helpful, offering great suggestions on places to visit. The complimentary morning tea and coffee and afternoon wine tasting section in the lobby was a nice touch. However, one downside was the lack of good budget-friendly breakfast options nearby.
Show more
Price per night from:€ 134
Posted on Jan 12, 2020
carrie2000This hotel feels very good, the layout and facilities of the hotel are very atmospheric, the service attitude is very good, the surrounding environment is also good, supermarkets, restaurants, and transportation are very convenient.
Show more
Price per night from:€ 239
Posted on Jun 11, 2025
Guest User
Very expensive for a B&B. Nice spot in the Castro/ Mission district near Dolores Park. Well-maintained & reasonable management. Lots of stairs to go up into main house lobby — wrought iron gates with intercom to buzz to get entry into property. Try to get a room in the older main house to minimize stairs! No AC. They have limited parking spots behind the two B&B houses (access from Dorland St) for US$35./day plus tax which is a steep price. Make sure u book a parking spot in advance. Beautiful garden courtyard in the back. Sadly we never got to use it. Try to get a room that faces the other “house” or the backyard - quieter. We had a front room Deluxe King Room 36 which looked nothing like the sample room photos (only one Room 24 w courtyard view, sofa, coffee table). We got a smaller room approx 290sf vs what we paid for 32sq.m, 344sf, no closet just small armoire to hang a couple of things, no sofa, no coffee table, no balcony. They were kind enough to give us a refund for the price difference between the Deluxe King we booked & the Standard King we got. Had to ask for them to vacuum room. Found tissue under headboard/bed, dusty. Not the kind of room you would want to spend much time in —teeny tiny TV, faced front noisy street with electric bus passing by. No screens in windows so had to close windows at night to keep critters out. Bed was ok. Pillows were synthetic & lumpy. View was of electric lines & school across the street. Beware some electric outlets. One was burnt out. Breakfast was repetitive but nice to eat in a lovely breakfast room or outdoor deck. Hard-boiled eggs, muesli, fruit, muffins/ carbs, American coffee, juices. Fortunately SPRO café was next door if you need a great cappuccino or chai latté! Didn’t get a chance to enjoy their wine & cheese. Contact them on WhatsApp +1 (415) 297-6891 to discuss rooms available.
Show more
Price per night from:€ 180
Posted on May 11, 2026|Tty Mono King
Pearly9000Everything was wonderful and perfect until check-out. They asked to swipe my Visa card for a $200 deposit on the first day of check-in, which was completely fine.
However, on the day of check-out, they told me the service fees for 3 nights came to $123.60. They said they would deduct it from my deposit and refund the remaining balance within a few days. I thought that was fine too.
But no — they then charged another $200 to my Visa card without even touching my card again and without my permission. In total, they have charged $400 from my card. I honestly feel like crying because I don’t know what to do.
If they don’t refund my money in the next few days, will Trip help resolve this for me? I have never experienced a situation like this before.
This hotel was excellent in every way, but charging a guest’s card without authorization is truly disappointing and unfortunate. Can someone please tell me how I can get my money back?
Show more
Price per night from:€ 124
Posted on Apr 18, 2025
Guest UserThe staff were friendly, and the room was spacious with a simple yet tasteful interior design. I also liked how big their bathroom was. There is free coffee and water, which was convenient. The courtyard has fire pits and couches for guests to cozy up, and there are smores that you can make during the evening.
Show more
Price per night from:€ 175
Posted on Oct 18, 2025
ButterLin
The hotel is a bit old. When you take a shower, the top makes a lot of noise, and so does the water dispenser! The room is a bit small, but it is still comfortable to stay in. It is a hotel that I will visit again.
Show more
Price per night from:€ 131
Posted on Apr 13, 2026
黎光曜
The room was quite spacious, clean, and comfortable. I highly recommend it, especially since the large flat-screen TV can connect to your personal YouTube account.
However, there's no microwave or fridge in the room, and the soundproofing isn't great – you can clearly hear noise from the hallway, which is a bit of a shame.
Show more
Price per night from:€ 79
Posted on Sep 4, 2024
Guest UserAll of the staff seemed really nice. From the moment we arrived and had a friendly greeting from the valet parking worker, to the ladies that we interacted with in reception.
The room was nothing special, but by that I mean it had no outstanding features, or any distinguishable traits that would separate it from other hotels
The concierge was friendly and helpful, and was very useful in helping us to plan our activities.
And the hotel is in a good location to get to the pier or do the 'big bus' tour.
But here's the downside. The gym is small, had no steriliser, or wipes, even though one of the rules stated in the gym is to wipe down the equipment after use.
And the overall impression of the gym is that it could do with a really good clean from top to bottom.
Added to that there's the washing machine and tumble dryer located in the gym.
Yes that's right, in the actual gym.
Now we were very happy when we read about the hotel having washing machine facilities, but we were slightly surprised at it's location.
Another thing was the air con. We stayed in September and although the weather for the season was just starting to cool down after the summer, it was still fairly warm.
The air con looked as if it had been fitted in the seventies and made a sound as if it had been running non stop ever since then.
It was so noisy that we had to turn it off completely at night time and at different times during the day.
On a final point we received news regarding the death of my partner's daughter, which meant that we had to cut our whole vacation short including this leg of the trip.
We informed the front desk that we would be checking out one day early.
We were not expecting a refund, for that day, but after being told by the member of staff that the 30 dollar a night 'destination fee' would be waived for the night that we were not going to be there, we later found out that this fee had still been added to the final bill.
We still have no idea what a 'destination fee' is, but to be charged it when we weren't even at the hotel was extra galling.
And what was also strange was the fact they didn't even ask why it was that we had decided to cut our stay short?
Would you not be interested to know whether something was wrong with your customers stay, and to know why they had cut their visit short??
A bit of a poor end to a otherwise 'ok' stay at the hotel.
Show more
Price per night from:€ 193
Posted on Jan 6, 2022
Ty TravelerI stayed here on New Year’s Eve and enjoyed my stay. The workers are nice and helpful and the room was very clean. The room was small and simple, but the bed was comfortable and heater worked efficiently. If you’re spending a few days in San Fran, stay here. You won’t regret it.
Show more
Price per night from:€ 52