Spa hotels in Shenzhen

This is a brand new hotel with an excellent environment and a strong sense of design. It's very Instagrammable with plenty of photo opportunities. The cloud lobby offers a wide, open view directly facing Qianhai and the Ferris wheel sea view, creating an amazing atmosphere at night. The room hardware is brand new, with an elegant and sophisticated design. The panoramic floor-to-ceiling windows provide fantastic natural light. The room is spacious with comfortable high ceilings, and features a marble bathroom, St. Regis Remède toiletries, and meticulous attention to detail with Voss bottled water and custom tea sets provided.

Bringing kids to Guangming? I definitely recommend this hotel! The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around! They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children. The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room. We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!

Tomaya is highly recommended! This hotel truly delivers an immersive escape from the city's hustle and bustle. You can open your window to the sea and listen to the waves while lying in bed. Nestled in the secluded Yougan Bay, it's exclusive to guests, keeping out the crowds of Dameisha and Dongxi Chong. You get to enjoy an entire pristine glass-like sea and a private beach all to yourself. With lush greenery and mountains surrounding you, it instantly isolates you from urban anxieties, creating an incredible atmosphere. The overall design is a super-healing Wabi-sabi minimalist style 🏡. It preserves large areas of original old trees, built into the mountains and facing the sea. Whether you're on the terrace, by the pool, or at the pure white seaside chapel, any photo taken here is a healing, atmospheric masterpiece, perfect for stunning shots 📸.

Facilities: The facilities are well-equipped and comprehensive, ensuring a comfortable stay. The room even had a heated towel rail, which was a nice touch. Cleanliness: The cleanliness was excellent. They even provided alcohol wipes in the bathroom for disinfection, which was very thoughtful. Environment: The surrounding area is great, offering a quiet escape despite being centrally located. There's a subway station right outside, and various commercial areas nearby that can meet all your travel needs. Service: The service attitude was excellent; they were very responsive to all requests. Any issue was resolved quickly. Five-star rating for the front desk staff. Overall, it's definitely worth staying here again.

Mandarin Oriental Shenzhen truly lives up to its reputation as a service supreme hotel. Not only is it the highest Mandarin Oriental in Shenzhen, but the service throughout my stay was impeccable. I was thrilled to find out on this business trip that I was staying at the same hotel as my idol, Mr. Andy Lau! Enjoying breakfast on the soaring 78th floor felt like being in a fairyland. The hotel staff were incredibly accommodating, and the turndown service was as thoughtful as ever. Room service was very responsive. The welcome fruit was fresh and seasonal, and knowing my child enjoyed it, they sent another portion early the next morning. The family-friendly setup was warm and appropriate, and the kids' activities were a lot of fun. Finally, the checkout staff were very polite, escorted me all the way downstairs, and had a record of all my previous requests. I'm sorry I didn't catch their name, but I want to give them a big thumbs up here! It truly is my favorite hotel. While there are many luxury hotels, I particularly adore this one with its oriental charm. Mandarin Oriental will always be my first choice from now on! My only regret this time was that due to limited availability, I couldn't get an upgrade, and also, the welcome music was no longer ”Kangding Love Song.”

The front desk staff lacked enthusiasm throughout my stay, leading to a significant drop in my experience. For this stay at JW Marriott Shenzhen Bao'an, let me start with the positives: The executive room itself was excellent, with relatively new facilities. The pool was also very new, the water quality was good, and there were very few people. The executive lounge staff provided attentive and thoughtful service, making the entire experience there very pleasant, and it was the highlight of this stay. However, multiple interactions with the front desk from check-in to check-out, coupled with an unexpected issue in the room, significantly reduced my overall satisfaction. During my shower, the showerhead suddenly fell off, making it impossible to bathe properly. After reporting it, a technician came to fix it, which took nearly half an hour. For a double occupancy room, only one toothbrush set was provided, requiring me to contact the front desk for additional amenities. During my stay, I also inquired with the front desk about various things, including the executive lounge's operating hours and breakfast arrangements. Throughout these inquiries and the handling of the room issue, I was assisted by the evening front desk staff. Their attitude was cold, slightly impatient, and their communication was unclear, leaving me bewildered. I understand that working the night shift can be tough, but such service attitude is simply unacceptable. They consistently failed to consider things from the guest's perspective, lacked service enthusiasm and a personal touch, and did not proactively offer solutions. Furthermore, packages were haphazardly piled up in the front desk area, making the environment messy and completely inconsistent with the standard of a high-end JW Marriott hotel. The executive room's hardware and the lounge service are commendable. However, the evening front desk staff's lack of service awareness and the messy front desk area, compounded by oversight in room inspection, severely impacted my overall experience. I hope the hotel strengthens service training for front desk staff, particularly focusing on the quality of service during night shifts, emphasizes room inspections, and improves environmental management in the front desk area.

My stay at Shenzhen Orange Hotel truly exceeded my expectations! The hotel boasts an excellent location with convenient transportation access, and there are plenty of dining, entertainment, and shopping options nearby, making it incredibly easy to get around. The room was spacious and bright, with a simple yet cozy decor. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring a great night's sleep. The cleanliness was impeccable, with attention to detail evident throughout. The front desk staff were warm and attentive, handling check-in efficiently and even thoughtfully providing recommendations for local attractions. The breakfast spread was extensive, offering both Chinese and Western options, and the food was delicious. Overall, the value for money is outstanding. Whether you're traveling for business or leisure, this hotel is an excellent choice. Highly recommended!

The room was quite spacious, well-equipped, clean, and the bedding was comfortable. I called the hotel in advance, and they said the room would be ready. However, when I arrived before 2 PM, they told me the room hadn't been cleaned yet, and there were no other rooms available. I had no choice but to go out and take care of some business. When I returned in the evening, they informed me there was a maintenance issue with my original room and moved me to another one. I don't think it was the World of Windows view room I booked (room 01, which has a side view of World of Windows). The front desk showed no apology whatsoever. The room had a capsule coffee machine, but no capsules were provided. The hotel breakfast was excellent, with a wide variety of choices and authentic flavors. The service at the breakfast restaurant, in particular, was very thoughtful and left a deep impression on me.

I stayed at this Renaissance for several nights during my business trip. The hotel has a grand ambiance, and the public areas are well-decorated with good quality. The room layout is practical, the bathroom amenities are complete, and the toiletries are of good quality. The panoramic view of Shenzhen Bay from the upper floors is a major highlight; it's very pleasant to relax and enjoy the scenery by the window. The hotel offers a wide variety of dining options, and the executive lounge consistently delivers good food. On the downside, the air conditioning in the room occasionally gets a bit noisy, and I've experienced slow responses when calling for room service. It also gets quite busy on weekends, leading to longer elevator wait times. Overall, it's a standard five-star hotel.

The room was spacious and felt very open! The bedding was comfortable and breathable. The bathroom was clean and tidy with a great wet/dry separation. The floor-to-ceiling windows offered a beautiful view of the mountains. The breakfast was fantastic, especially the Chaoshan congee and kway teow, which had an authentic Guangdong flavor. Parking downstairs was fine, and there was a convenient food street right across the road. The front desk service was excellent! Great value for money, I'll definitely stay here again! Highly recommended!