Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 21, 2026|Penguin Snowy House Family House
Shijingjingya1
Bringing kids to Guangming? I definitely recommend this hotel!
The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around!
They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children.
The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room.
We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!
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Price per night from:JPY 13,900
Posted on Aug 2, 2026|Deluxe 2-bed Room
Guest User⭐⭐⭐⭐⭐ A very satisfying stay.
I stayed in a Deluxe Select Twin Room (high floor). Trip.com stated floors 16-20, but my room was on the 15th floor.
The room was incredibly spacious. Even with a family of four, the twin room wouldn't feel crowded. The overall decor maintains JW Marriott's consistent sophisticated business style, with wood finishes and warm lighting. While not the latest design trend, it exudes quality and is exceptionally well-maintained, creating a comfortable yet upscale atmosphere.
The bedding was soft and comfortable, and the mattress offered excellent support, leading to a very peaceful night's sleep. The room was equipped with a sofa, desk, and coffee table, making it convenient for both business and family travel. The extra-wide floor-to-ceiling windows provided ample natural light, and with soft lighting at night, the ambiance was wonderful.
The bathroom was spacious, featuring marble design, a separate bathtub and shower, ensuring true wet/dry separation. The vanity area was ample, with exquisite craftsmanship in the details. Overall, it fully met the standards expected of a high-end hotel.
Additionally, the wardrobe and storage space were very generous, equipped with a safe, bathrobes, mini-fridge, and other amenities.
Highlights:
* Extra-wide floor-to-ceiling windows, spacious and comfortable room with a well-designed layout.
* Excellent bedding quality, providing a great sleep experience.
* Luxurious bathroom with a convenient separate bathtub and shower.
* Clean and tidy.
* Very suitable for business trips and family stays.
* Excellent location, approximately a 3-minute walk to Chegongmiao Station Exit J1 on Metro Line 1, making it very convenient to reach Futian, Luohu Port, and other areas.
* All hotel staff were very warm, polite, and professional, reflecting JW Marriott's consistently high standards.
My only minor suggestion:
The hotel is generally very well-maintained, but if some in-room facilities could be upgraded in the future, I believe the stay experience would be even more perfect.
Overall, it's a highly recommended hotel.
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Price per night from:JPY 21,275
Posted on Aug 4, 2026|King Room
Guest UserAlthough there were a few minor hitches during my stay, the hotel staff handled everything efficiently and responsively, and the issues were resolved quickly and properly. I'd especially like to thank Jennifer for her patient assistance throughout, her gentle and considerate demeanor, and for proactively helping me coordinate various matters – she's very responsible. Overall, the positive aspects far outweighed any negatives; the hotel's emergency service and staff professionalism are commendable. I would choose this hotel again for my next trip, highly recommended!
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Price per night from:JPY 40,352
Posted on Jul 25, 2026|JINGJIAO-Guestroom - Sea-View (Double Bed)
Guest UserWow! I'm really impressed! Even before checking in, a concierge contacted me with details about the location and available activities. On arrival, a staff member helped me with my luggage, and I even received a complimentary perfume. This hotel is perfect for couples and family vacations, and they really value privacy. I was told that walk-in guests aren't usually allowed. The hotel is divided into two phases; I booked a room in Phase 2, and the views were fantastic. Phase 1, with its beach, pool, and seaside kids' playground, is just a short walk away. If you don't feel like walking, there's a shuttle bus, which is super convenient. The best part? The hotel's Chinese restaurant is incredibly affordable! The prices for the dishes were genuinely budget-friendly – stir-fried choi sum for 10 yuan, steamed eggs for 10 yuan. The owner is really down-to-earth, haha! All in all, the experience was great, and the staff were all very polite. I couldn't get a speedboat booking, but a staff member gave me a gift instead, which was so thoughtful. I'll definitely be back next time to try a different room type!
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Price per night from:JPY 53,070
Posted on Aug 2, 2026|Club Twin Room
ChaoleguanjidianThe room is quite spacious, and the bedding is excellent. The sheets and pillows are very comfortable, so I slept exceptionally well. Getting a good night's sleep in a hotel is very important, and this is high praise indeed. The hotel's decor is stylish, making you feel relaxed the moment you walk in. Breakfast deserves a special mention; the variety is rich, and the taste is unparalleled. The Cantonese breakfast was delicious, and the egg rolls and eggs Benedict were also very good. The only downside is that if you go late for breakfast, you might have to queue, but there are plenty of seats, so even if there's a line, it moves quickly. The coffee and tea at breakfast are also excellent. Freya, Winky, and Monuca at the front desk are very thoughtful. They genuinely care if you're enjoying your stay and promptly address any issues that arise during check-in.
The front desk for check-in is on the 33rd floor with a great view. The executive lounge is a nice place to relax and unwind. Afternoon tea consists of two types of cake and some beverages. Dinner is relatively simple but has everything you need, including a noodle bar, which shows a good effort. Overall, the stay was very comfortable, and I would choose this hotel again if I return.
However, there are three minor drawbacks I must mention:
1. One side of the hotel faces a large construction site, so the view isn't great. There's not much the hotel can do about this, as it's already well-maintained, but the surrounding environment does detract a bit. Perhaps future stays could compensate for this view deficit.
2. Light leaks from one side of the curtains, which can slightly affect sleep.
3. For such a high-end hotel, the complimentary water was Nongfu Spring with a red cap. While Nongfu Spring is good, I feel an upgrade to the water would be more fitting.
Hygene: The cleaning was very detailed and thorough. The cleaning staff were all smiles and greeted me warmly, which put me in a good mood.
Service: Whether it was the concierge on the first floor or the staff in the executive lounge/breakfast restaurant, everyone was incredibly friendly and made me feel very comfortable.
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Price per night from:JPY 22,504
Posted on Mar 2, 2026|Club Skyline View Room (King Bed)
circle920
As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel.
However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!
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Price per night from:JPY 77,134
Posted on Jul 21, 2026|Deluxe Scenic View King Room
Pris Lala WongWe arrived at St Regis after a red-eye flight, and was welcomed by staff Crystal Lieu.
As we are not very well versed in Chinese, Crystal was a gem as she is able to converse in English very well. We feel very taken care of during our stay.
Thank you St Regis, thank you Crystal. When we are back in ShenZhen again, we will definitely choose St Regis for our stay!
And, we love the egg tart.
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Price per night from:JPY 30,376
Posted on Jul 26, 2026|Deluxe City View King Room
Guest UserOur stay at the Qianhai Marriott Hotel was absolutely perfect, especially as we were celebrating our anniversary. The hotel's facilities are excellent, and the bay view is breathtaking. A special thank you to Cassie (3135) from the GR team. Upon learning that it was our anniversary and we had a special room setup request, she proactively connected with me on WeChat.
The initial communication was incredibly detailed and efficient. She thoughtfully assisted us with an upgrade to a premium bay view room and coordinated a beautiful anniversary room decoration, complete with fresh flowers and an exquisite cake from the pastry kitchen. My girlfriend absolutely loved it! Every detail showcased JW's care for its guests. We had a very satisfying experience and this will be our top choice for future business trips and getaways with my girlfriend.
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Price per night from:JPY 20,684
Posted on Jul 18, 2026|Elegant Twin Room
Anonymous User
The front desk service was great. The hotel's washer and dryer were very powerful, and the facilities were quite complete. The staff were very kind and friendly, even greeting me. They even upgraded my room for free! If my friends and I come back to Fanshen, I will definitely recommend this hotel. Thumbs up! 👍👍👍
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Price per night from:JPY 6,643
Posted on Jul 10, 2026|Luxury Suite
Guest User
My kid's on vacation, so I thought I'd give them a change of scenery for their homework, and I get a change of pace too! I debated booking this hotel for ages. It felt like it had been around forever, and I was worried the facilities and hardware might be outdated. In the end, poverty won out, and I booked it anyway (sorry, sorry, sorry, hahaha, saying it three times so no hard feelings!).
I booked a Westin Suite, and the room was huge with a really smart layout. Plus, with the heavy rain in Shenzhen lately, wow! The vibe was absolutely incredible!
This room has a dining table, a workspace, and a seating area – the separate zones are so well-designed, seriously! And two bathrooms! Next time, I might book two rooms, it felt like there might be a connecting door next to us.
The view, honestly, was amazing. The lights at Window of the World at night were pretty good too!
The bed and pillows were just right, very comfortable. I'd definitely come back again.
Another super convenient thing is that the hotel connects directly to the mall, as shown in picture 10. For a rainy day, this hotel is an absolute lifesaver!
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Price per night from:JPY 14,609