Spa hotels in Shenzhen

A huge shout-out to Vanilla at the front desk of The Ritz-Carlton, Shenzhen Galaxy! My stay was absolutely perfect. The lobby ambiance is grand and elegant, and the location is superb. However, the most outstanding aspect was undoubtedly the professional service from the front office team. A special thank you to Front Office Director Perry and the entire front desk team: Hedy, Jimmy, Jennifer, Molly, Erin, Dannie, Koko, Sahar, Joy, Bella, and Eva. The whole team is incredibly well-trained and works seamlessly together, maintaining order even during peak check-in times. Both check-in and check-out processes were efficient and quick. The team members were consistently gentle and polite, proactively explaining hotel facilities, local transportation, and member benefits. They were prompt in responding to requests for luggage storage, coordinating room needs, and answering inquiries. Their attention to detail was exceptional, perfectly embodying the Ritz-Carlton's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Each team member was patient, meticulous, and handled situations with poise, resolving issues efficiently and thoughtfully. There was no cumbersome waiting at any point, and my travel fatigue instantly melted away. When I visit Futian next time, The Ritz-Carlton, Shenzhen Galaxy will still be my top choice. I wholeheartedly recommend it to everyone!

Overall, it's excellent and the best option in its price range. The room isn't large but has a lot of character and many thoughtful touches. You can really see their commitment to sustainability. They didn't even rush us to check out past noon, even though we hadn't arranged for a late check-out with the front desk beforehand. There were only two minor issues: 1. No bathrobes in the room. I called the front desk twice, and when the staff brought one, she said it didn't have a tie, even though there were clearly loops for one. It seemed like they were short on stock and could only find one without a tie. 2. No slippers provided for showering, so I had to go in barefoot. I considered calling the front desk, but it was getting late, and I didn't want to bother them. However, these two points are completely acceptable and didn't really bother me. My biggest concern when checking in was the front desk mentioning potential noise from city road construction, but it didn't affect my sleep at all.

Bringing kids to Guangming? I definitely recommend this hotel! The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around! They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children. The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room. We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

The wind at Shanya is really strong, but personally, I really dislike the trend of using obscure characters for trendy spots. However, I couldn't resist my family's repeated requests and enthusiastic invitations, so I reluctantly came despite the not-so-great weather 🤫. The road was very bumpy, with eighteen twists and turns before we finally reached our destination. At the gate, a security guard first checked our reservation information, which was quite strict. Let's skip the essay and get to the summary 🫨. There are beautiful fireworks at night. The Western restaurant isn't expensive and the food is decent. The free breakfast is also good, and the orange juice is freshly squeezed 🍊. The service attitude is excellent and responses are timely. The room also includes complimentary drinks and snacks. The park isn't very big and is suitable for families. The swimming pool was filled with parents and their children 👨‍👩‍👦. I feel like couples and friends don't need to go to this kind of place; it's not very cost-effective (I wouldn't pay for it myself 🙅🏻‍♀️). Ultimately, it's just a homestay.

My overall experience at the Grand Hyatt Shenzhen was excellent. I was pleasantly surprised to receive an upgrade to a presidential suite upon check-in. The suite was spacious and offered great views. The hotel staff, from the front desk to housekeeping, were all very friendly, professional, and attentive. Any questions or concerns were addressed promptly. The room was clean, well-maintained, and very comfortable. The hotel's location is convenient for transportation and offers lovely scenery, with good amenities nearby, including MixC Mall right downstairs. Overall, it was a very pleasant stay, and I would definitely choose to stay here again if I have the opportunity to visit Shenzhen in the future. I highly recommend it to travelers who value quality service.

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

Coincidentally, a typhoon hit, and my original plan was to travel to areas around Shenzhen for the weekend. Due to the typhoon and high-speed rail cancellations, I had to change my plans and opted for a staycation in Shenzhen. I was drawn to THE LANGHAM's unique British charm, and after much deliberation, I chose this hotel. Although it's been open for a while, I was a bit worried the facilities might be outdated. However, comparing it to the most beautiful lounges in London, I impulsively booked an executive room. Upon arrival, a small hiccup delayed my check-in. Afterward, a thoughtful male staff member at the front desk noticed and guided us to the executive lounge on the 22nd floor to check in. There, Peter, who assisted us, was incredibly warm and demonstrated the professionalism expected of high-end hotel staff. He thoughtfully asked about our preferences and led us to a comfortable spot in the lounge. Throughout our time, the lounge staff — Emily, Via, Yulia, and Caron — also showcased what a 'most beautiful lounge' should be, with attentive service and impeccable attire. The variety of drinks and other offerings in the lounge was extensive; we basically didn't want to leave. Stepping into the room, a strong British ambiance immediately enveloped us, truly reflecting the brand's unique character. The room offered panoramic views of Shenzhen Bay through its 180-degree floor-to-ceiling windows, allowing us to experience the city's vibrancy even from bed. The hotel breakfast was also rich and varied; I tried the beef noodles, which were excellent, and the desserts were a big plus. Thanks to the professional service and the brand's distinctive style, I felt the joy of a vacation without even leaving Shenzhen. THE LANGHAM is truly worth it!

Our stay at the Qianhai Marriott Hotel was absolutely perfect, especially as we were celebrating our anniversary. The hotel's facilities are excellent, and the bay view is breathtaking. A special thank you to Cassie (3135) from the GR team. Upon learning that it was our anniversary and we had a special room setup request, she proactively connected with me on WeChat. The initial communication was incredibly detailed and efficient. She thoughtfully assisted us with an upgrade to a premium bay view room and coordinated a beautiful anniversary room decoration, complete with fresh flowers and an exquisite cake from the pastry kitchen. My girlfriend absolutely loved it! Every detail showcased JW's care for its guests. We had a very satisfying experience and this will be our top choice for future business trips and getaways with my girlfriend.

This is a long-standing five-star hotel that I always choose when I visit Shenzhen. The facilities are very well-maintained. They have a swimming pool with plenty of water activities, which my kids absolutely loved. I felt that the breakfast had improved this time, it was really good! However, it gets very crowded on holidays, so it's best to go early. Our butler, Alison, proactively checked in with us after we arrived to see if we needed anything, which was a very thoughtful touch.