Spa hotels in Shenzhen

Bringing kids to Guangming? I definitely recommend this hotel! The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around! They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children. The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room. We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

A huge shout-out to Vanilla at the front desk of The Ritz-Carlton, Shenzhen Galaxy! My stay was absolutely perfect. The lobby ambiance is grand and elegant, and the location is superb. However, the most outstanding aspect was undoubtedly the professional service from the front office team. A special thank you to Front Office Director Perry and the entire front desk team: Hedy, Jimmy, Jennifer, Molly, Erin, Dannie, Koko, Sahar, Joy, Bella, and Eva. The whole team is incredibly well-trained and works seamlessly together, maintaining order even during peak check-in times. Both check-in and check-out processes were efficient and quick. The team members were consistently gentle and polite, proactively explaining hotel facilities, local transportation, and member benefits. They were prompt in responding to requests for luggage storage, coordinating room needs, and answering inquiries. Their attention to detail was exceptional, perfectly embodying the Ritz-Carlton's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Each team member was patient, meticulous, and handled situations with poise, resolving issues efficiently and thoughtfully. There was no cumbersome waiting at any point, and my travel fatigue instantly melted away. When I visit Futian next time, The Ritz-Carlton, Shenzhen Galaxy will still be my top choice. I wholeheartedly recommend it to everyone!

The wind at Shanya is really strong, but personally, I really dislike the trend of using obscure characters for trendy spots. However, I couldn't resist my family's repeated requests and enthusiastic invitations, so I reluctantly came despite the not-so-great weather 🤫. The road was very bumpy, with eighteen twists and turns before we finally reached our destination. At the gate, a security guard first checked our reservation information, which was quite strict. Let's skip the essay and get to the summary 🫨. There are beautiful fireworks at night. The Western restaurant isn't expensive and the food is decent. The free breakfast is also good, and the orange juice is freshly squeezed 🍊. The service attitude is excellent and responses are timely. The room also includes complimentary drinks and snacks. The park isn't very big and is suitable for families. The swimming pool was filled with parents and their children 👨‍👩‍👦. I feel like couples and friends don't need to go to this kind of place; it's not very cost-effective (I wouldn't pay for it myself 🙅🏻‍♀️). Ultimately, it's just a homestay.

My overall experience at the Grand Hyatt Shenzhen was excellent. I was pleasantly surprised to receive an upgrade to a presidential suite upon check-in. The suite was spacious and offered great views. The hotel staff, from the front desk to housekeeping, were all very friendly, professional, and attentive. Any questions or concerns were addressed promptly. The room was clean, well-maintained, and very comfortable. The hotel's location is convenient for transportation and offers lovely scenery, with good amenities nearby, including MixC Mall right downstairs. Overall, it was a very pleasant stay, and I would definitely choose to stay here again if I have the opportunity to visit Shenzhen in the future. I highly recommend it to travelers who value quality service.

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

This was my first stay at a St. Regis, and overall I was very happy and comfortable. From the moment I arrived at the hotel to check in, I experienced a signature St. Regis feature: butler service. The staff at the front desk were very patient during check-in. The room itself was very comfortable with great views, and staying at the St. Regis saved me a lot of hassle.

Our stay at the Qianhai Marriott Hotel was absolutely perfect, especially as we were celebrating our anniversary. The hotel's facilities are excellent, and the bay view is breathtaking. A special thank you to Cassie (3135) from the GR team. Upon learning that it was our anniversary and we had a special room setup request, she proactively connected with me on WeChat. The initial communication was incredibly detailed and efficient. She thoughtfully assisted us with an upgrade to a premium bay view room and coordinated a beautiful anniversary room decoration, complete with fresh flowers and an exquisite cake from the pastry kitchen. My girlfriend absolutely loved it! Every detail showcased JW's care for its guests. We had a very satisfying experience and this will be our top choice for future business trips and getaways with my girlfriend.

The front desk service was great. The hotel's washer and dryer were very powerful, and the facilities were quite complete. The staff were very kind and friendly, even greeting me. They even upgraded my room for free! If my friends and I come back to Fanshen, I will definitely recommend this hotel. Thumbs up! 👍👍👍

This is a long-standing five-star hotel that I always choose when I visit Shenzhen. The facilities are very well-maintained. They have a swimming pool with plenty of water activities, which my kids absolutely loved. I felt that the breakfast had improved this time, it was really good! However, it gets very crowded on holidays, so it's best to go early. Our butler, Alison, proactively checked in with us after we arrived to see if we needed anything, which was a very thoughtful touch.