Name: Bristoria Hotel Yangzhou
Address: Yangzhou, China
Rating: 9.6

United Arab Emirates

Dubai

Thailand

Bangkok

China

Yangzhou

Qatar

Doha

Shanghai

Guangzhou

Our experience at Kempinski The Boulevard with our 4‑ and 3‑year‑olds was mixed. The property itself is elegant and well‑located, but as a family traveling with young children, we found the stay less smooth than expected.

There was a noticeable lack of clear direction, which made navigating the hotel and its facilities challenging. With kids in tow, this added unnecessary stress. Unfortunately, the staff were not as helpful or attentive as we had hoped—they seemed less proactive in guiding us or offering support, which is especially important when traveling with little ones.

But the location is awesome !

This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.

⭐️⭐️⭐️⭐️⭐️ Fantastic Stay at Kempinski Hotel Mall of the Emirates

I had an exceptional experience at Kempinski Hotel Mall of the Emirates from the moment I arrived. The warm and welcoming reception made me feel instantly at home, and the level of professionalism from the staff throughout my stay was truly outstanding. Every team member I encountered was attentive, friendly, and always ready to help with a smile.

The room was absolutely beautiful — spacious, elegantly appointed, and immaculately clean. I especially appreciated the luxurious bed and thoughtful amenities that made relaxing after a long day effortless. The attention to detail was noticeable in every corner.

Breakfast was a highlight of my stay — a delicious spread with a wide variety of fresh, high-quality options that catered to all tastes. Dining at the hotel’s restaurant was also a pleasure, with excellent service and tasty dishes.

The hotel’s location is unbeatable — directly connected to Mall of the Emirates, which made shopping, dining, and entertainment incredibly convenient. Having Ski Dubai just steps away was an added bonus!

Overall, my stay at Kempinski was flawless. From the impeccable service to the gorgeous rooms and perfect location, I couldn’t ask for more. I highly recommend this hotel and look forward to returning!

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

The Sindhorn Kempinski Hotel Bangkok has a striking appearance and perfect design. The rooms are spacious and clean, and the staff at the restaurant, kids' club, and pool are all friendly. However, after checking in, I noticed many issues with their internal process management.

When booking, I confirmed the children's charges via email and stated I didn't need an extra bed, even paying the full extra bed fee. Yet, upon check-in, an extra bed was still added. After it was removed, I received a call informing me that I would still be charged for its removal, which delayed my check-in.

There were many Westerners, and I'm not sure what criteria they use for room allocation, but I was assigned a room at the very end of a corridor, right next to a ventilation outlet. The wall vibrated noisily at night, and there was also large air conditioning equipment downstairs, which severely affected my sleep. Moving rooms again was not something I wanted to do during my trip. The TV layout in the kids' club was tilted, and my child bumped their head, experiencing pain for several days.

While the appearance and facilities are decent, many details fall short of the service standards expected from this brand.

I appreciate the kind staff member who apologized during check-out and the room upgrade we received later. However, I still believe there are issues with their internal processes and management. The trouble and inconvenience caused to guests during their travels could have been avoided.

This hotel is my go-to choice every time I visit Bangkok. Both the service and location are impeccable and thoughtful. The front desk staff are polite and friendly. The doormen in the lobby are incredibly attentive and helpful, always rushing to the street to hail a taxi for us. Montisha, the room attendant, is very meticulous and keeps the room spotlessly clean. Amm, Aim, and many other staff members responsible for the vehicle services at the entrance are very dedicated and try their best to assist every guest. The restaurant staff and all employees encountered in public areas always wear a warm smile. The hotel offers a complimentary golf cart service to Central World, which is very considerate. It's also conveniently located near Siam Paragon and the BTS station. I always stay in a Lounge room, which makes the experience even more pleasant with excellent breakfast. However, this time I wanted to try more local food outside, so I didn't opt for the Lounge. Every stay here is a joyful experience.

Our Mid-Autumn Festival trip to Yangzhou flew by, and now the National Day holiday is upon us. Deciding to spend our anniversary at the Kempinski Hotel Yangzhou was definitely the right choice. When booking on Trip.com, I noted the special occasion, and they truly understood what we were looking for. From the moment our car pulled up to the hotel entrance, that feeling of coming home was constant.

The lobby concierge, Chria Tang – it took asking twice to remember his name later – was consistently enthusiastic, bringing the Kempinski brand to life. He spoke passionately about the history of the Kempinski brand, how it differs from others, and the unique features of the Kempinski Yangzhou, as if reciting cherished memories. When we met him again the next day during his shift, he shared a funny story about how we remembered his name. Although 'China Tang (Town)' is a catchy name, he modestly settled on 'Chria Tang'. If any other friends come to Kempinski Yangzhou, feel free to ask for him – my personal butler, as I like to think of him.

If I had one piece of feedback, it would be that there seemed to be too few staff during breakfast, especially at the live cooking stations. It felt like only one chef was hustling back and forth between different stations to provide service. Perhaps the hotel will adjust this as the number of repeat guests increases. Of course, these are minor points and don't detract from the overall experience. Compared to the superior service and facilities of other five-star hotels in Yangzhou, I personally prefer to feel cared for and looked after. After all, even the most complete facilities can't compare to genuine human connection. Kempinski Hotel Yangzhou definitely won't disappoint you.

The five-star service truly lives up to its name! The overall decor is grand and elegant, and the public areas are meticulously maintained and spotless. Nicole at the front desk was professional and thorough, making the entire check-in process comfortable and seamless. The guest rooms are spacious with high-quality furnishings, and the cleanliness is impeccable. The bedding is comfortable and aids a good night's sleep, and the bathroom amenities are comprehensive. Service response is prompt, with thoughtful touches everywhere. Whether it's the environment, service, or facilities, everything is flawless – an excellent choice for a leisure trip.

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