Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

The room was pretty good. The TV had Netflix, Disney+, and YouTube. There's a convenience store right downstairs, and the area felt very safe and not chaotic at all. Although the room was a bit small, it was clean and tidy. The hairdryer was amazing, I honestly think it's even better than a Dyson, haha! 😂

Amazing stay! Super near to the train station, and extremely clean. They have a washing machine, microwave, induction cooker, and pots and cutlery provided in the room. The mini fridge is the height of my waist! I also love the vacuum sealing machine in the lobby. Service was amazing: they did an extensive check for me when I asked if I could watch TVer on their tv. I was sad to leav

I specifically looked for a hotel with a washing machine in the room. This hotel's rooms are quite spacious; we stayed in a tatami room, and there was more than enough space to lay out two suitcases. The room had a Refa shower head and hairdryer, which were really good – we even went to Bic Camera to buy the same models. Also, the laundry detergent provided had incredibly strong stain-removing power, so we bought some of that too.

The location is very convenient. With a Suica card, both the subway and buses are nearby and easily accessible.

There's a Lawson and FamilyMart close to the hotel, making daily supplies easy to get. Within a few kilometers, there are tons of great food options and many drugstores.

If I have to think of a drawback, it would be the sofa, which had some stains (probably due to age), and it was a bit unpleasant to look at. It would also be better if the charging outlets by the bed were located outside of the mattress area.

We mainly chose this hotel because of how close it was to several metro stations, and honestly, we have absolutely no regrets. Getting around Tokyo was incredibly easy throughout our stay, which was a huge plus.
As for cleanliness, nothing to complain about. Everything was spotless and very well maintained. We also received two complimentary bottles of water every day, which was a nice little touch.
The staff were wonderful, always kind and attentive. It’s also possible to leave your luggage for free before check in and after check out, which is really convenient if you want to enjoy the city until the very last moment.
A special mention for the room we chose because it had a washing machine with everything provided, even laundry detergent. Honestly, it was such a great addition to our trip and made our stay even more comfortable.
The hotel was also very quiet, and we slept really well throughout our stay.
If I had to mention one small downside, it would be the limited space to fully open suitcases in the room, but I feel like that’s quite common in many hotels in Tokyo
Overall, we had a wonderful experience and would definitely stay here again.

The hotel facilities are comprehensive, and there's a dedicated lounge, which unfortunately I didn't get to experience due to my tight schedule. The hotel lobby is on the 13th floor, and all guest rooms are above the 13th floor, offering great views. Overall, it's excellent value for money.

The hotel isn't too far from Shibuya JR station, about an 8-minute walk.

Facilities: The room has a washing machine, microwave, and refrigerator, which is great for longer stays. Downstairs on the 2nd floor, the lobby offers coffee and tea. There's also a huge FamilyMart convenience store right next to the hotel, making it easy to grab snacks and supplies.

The room itself was very comfortable. There was plenty of space to open up and organize my luggage, and lots of power outlets and USB ports for convenient charging from multiple angles.

Extremely convenient, just a 2-3 minute walk from the subway exit. Although the room is a bit small (you can't open two large suitcases simultaneously), it's fully equipped with a fridge, washing machine, and more. It's very thoughtful that you need to use a sign for room cleaning. The hotel provides all necessary toiletries, and you can pick up extra items in the lobby if needed. The lobby also offers free coffee, self-checkout, printing, and internet services, which is very user-friendly. We didn't book breakfast, but we saw in the lobby that it's a set menu with two combo options. Finally, a shout-out to the hotel's hairdryer – I immediately bought one after using it, it's truly a treasure!

This was our first time booking through Trip.com and just ten days before our departure date! A big thank you to Kimberley S, who did a fantastic job organising everything and promptly communicating with us on travel details. Everything went smoothly and our holiday was great! We highly recommend and will definitely be using trip.com again for future travel.

Great hotel with superb amenities! 
This hotel is using refa hairdryer and refa hair shower!
It’s very near to the train station and also walking distance to Ginza. 
There’s also an Ichiran nearby the hotel. 
The hotel doesn’t provide cleaning service for short stays, however, you could follow the instructions to change fresh towels daily or just do the laundry in your room.

This hotel is perfect for introverts! You can opt for just towel changes or schedule a light cleaning, choosing whether or not staff enter your room based on your preference – it's incredibly thoughtful. There's a coffee machine downstairs available anytime. The first floor has a restaurant, and breakfast is served there. While the selection isn't huge, it covers all the essentials, including both Western and Japanese options. The location is super convenient, highly recommended! It's just a 1-minute walk to the Toei Asakusa Line and a 5-minute walk to the JR Yamanote Line. NeWoman is right across the street, and there's a new JW Marriott there too. The value for money is outstanding; apart from the small room, everything else is just perfect!

Service did not get full marks from me. I booked a double room. Front desk offered me 2 twin beds put together to make up a double bed. They claimed room had more sunlight compared with my double bed booking. 

Other than that, I had no other issues. There is a free coffee area that is opened until midnight. Free sake tasting from 1pm to 9pm. Do feedback to the front desk if it runs out.

Amenities are self service beside the front desk if you require more.

The hotel is conveniently located in a shopping area and within walking distance of Nishiki Market. The train station entrance is also just a short 5-min walk away, making it easy to get around.

The room is clean and well-maintained. Daily housekeeping is minimal, as staff do not enter the room unless requested - they will only clear rubbish and replace towels when needed, which offers a good level of privacy. The in-room washer is a nice touch and operates quietly. There’s also an additional tap and sink located outside the toilet, which is convenient for boiling water or washing up when the bathroom is occupied.

It would be helpful if the room provided luggage stands, instead of having to leave opened suitcases on the floor. In the limited space, it can be inconvenient to squat down to access your luggage and then stand up again, with a risk of hitting your head on the corner of the TV frame.

The lobby offers a wide selection of complimentary drinks, including coffee, juice, soda, wine, and sake. A nice perk is being able to purchase Koe Donuts from downstairs and enjoy them in the lobby, especially when the café is full.

Super duper love this hotel! There’s free flow sake till 9pm daily. We stayed there for 6 nights and enjoyed sake almost every night. We even bought a box of sake when we checked out :) The room was big and comfy. There’s a washing machine inside the room, very convenient. We will definitely stay here again when we visit Kyoto next time 🙂

The hotel's location is a peaceful oasis amidst the hustle and bustle, just a 5-minute walk to Karasuma Oike Station. The room size is definitely generous for Japan and it even comes with a microwave, washing machine, and refrigerator. The showerhead, hairdryer, and toiletries are all Refa brand, and there's a thoughtful welcome gift upon check-in. I'll definitely choose this place again on my next trip to Kyoto.

The location is 200m walk from Tenjin Minami, which is connecting to the underground  shopping street. 
Room do not expect to be very spacious, but enough for 2x 28” luggage, with some extra room. 
Lawson just downstairs. Good coffee, small bar with great jazz band. within 100m
Nakasu with a lot of local hidden gems just about 600 walk.  

Conclusion: personally I will try their Hakata Branch if I visited Fukuoka next time. As it is closer to the station if you travel by train. 

Lastly, in general, do not need to worry about airport transfer as the airport is close to the city, the taxi fare is not high and you can just go airport with peace of mind.

We had a wonderful experience at this hotel! The staff were incredibly friendly and helpful, answering every question we had with a great attitude. The room was super clean. Even though the space wasn't huge, it had everything we could possibly need—especially the microwave and washing machine, which were total lifesavers. It was so convenient to buy local food back to the room and heat it up. There was also a nice round table in the room that gave us plenty of space to enjoy our meals. 

Downstairs in the lobby, they offer free welcome drinks and an ice machine. In the scorching summer heat, being able to grab an ice-cold drink whenever we wanted was amazing! Another cool feature was the big LED screen in the lobby—it let us explore local sightseeing spots, and the information was incredibly detailed. Overall, we had a fantastic stay and would definitely recommend this hotel to anyone visiting!

TOKYUSTAY

Columbus

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