The ECON at Genting Highlands

The ECON at Genting Highlands Reviews

The ECON at Genting Highlands

1, Jalan Ion Delemen, Genting Highlands, Pahang, 69000, MalaysiaView Hotel Details
The ECON at Genting Highlands
The ECON at Genting HighlandsThe ECON at Genting HighlandsThe ECON at Genting Highlands
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Guest Reviews of The ECON at Genting Highlands

7.1/10
5 review
Verified reviews
Location7.1
Amenities7.1
Service7.1
Cleanliness7.0
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Positive reviews(4)
Negative reviews(1)
Anonymous User
Deluxe Twin Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 5, 2024
Every thing is good…cooling of aircond is not enough Place super and customer service also good…. Night time can hear someone punching the wall and moving the things but I’m not sure what noise is that…and also pls upgrade Tv channels give some Tamil channels thank you 😊
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care.
SheelaC
Deluxe King Room
Stayed in Apr 2025
Couple
19 review
10/10
Outstanding
Posted on May 2, 2025
Cool hotel!
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Traveling with friends
1 review
5.0/10
Posted on Oct 30, 2025
The toilet smelled very musty, and even after turning on the air conditioner, the room smelled musty. I had to open the balcony to ventilate before the smell would dissipate. There was hair all over my head, the wardrobe mirror was broken, and the wardrobe door was also broken. When I tried to connect to the hotel's internet, it showed that there was no internet connection.
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Response from Property: Dear Guest,We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless.Thank you.Regards, Customer Care.