Hotels near Serrano Metro Station, Madrid
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Best Hotels near Serrano Metro Station
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9.4/10
Amazing98 reviews0.86km from Serrano Metro Station
Luggage Storage
Meeting RoomFrom SGD 173
8.3/10
Very Good133 reviews0.39km from Serrano Metro Station
Wi-Fi in Public AreasFrom SGD 118
From SGD 162
8.1/10
Very Good62 reviews1.14km from Serrano Metro Station
Wi-Fi in Public Areas
Tour/Ticket ServiceFrom SGD 17
From SGD 148
9.4/10
Amazing75 reviews1.41km from Serrano Metro Station
No. 18 of Instagrammable Hotels in Madrid
Fitness Room
Public parkingFrom SGD 215
8.1/10
Very Good46 reviews1.07km from Serrano Metro Station
Public parkingWi-Fi in Public AreasFrom SGD 103
From SGD 182
8.7/10
Very Good114 reviews0.93km from Serrano Metro Station
No. 11 of Cultural Hotels in MadridLuggage Storage
BarFrom SGD 145
From SGD 153
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Latest Reviews for Madrid hotels
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Read real traveler ratings & reviews to find your perfect stay.
9.1/10
Great
PPink323Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in.
We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room.
We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room.
In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction.
The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling.
Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good.
Hard Rock Hotel 距離 Atocha 車站步行不遠，10分鐘左右就到。門口有樓梯，我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。
我哋預訂了四晚家庭房，比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆，我辦理入住時口頭提醒。但入到的房間已有多一張折疊床，且只有一個洗手盆。致電接待我哋二人不需要額外床，且特別要求兩個洗手盆後，因語言障礙可能溝通較慢，前台最終同意調整房間。
我哋感激有安排，但起初員工態度似乎有些抗拒，還說「額外床就是這樣安排的」，臉上毫無表情。我必須堅持解釋，多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。
最後，前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情，但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel，或許文化差異讓前台員工對這類服務顯得不自在。
房間本身寬敞乾淨，配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音，但不影響休息，床邊還有耳塞。客房房務人員總是帶著笑容，非常親切。
總體來說，Hard Rock Hotel 硬體設施優秀，但暫時不確定會否再次入住。
9.1/10
Great
GGuest UserIf I had known the suite would have a sofa bed and two single beds, I wouldn't have booked it.
The cleanliness and environment were quite good. The room was spacious, and there was a large supermarket a few hundred meters away. The microwave was very convenient.
I asked room service for a bottle opener, and they charged me 6 euros. I later returned it. Remember, delivery to the room costs money, but picking it up at the front desk downstairs is free.
9.0/10
Great
GGuest UserThe room was spotless and very tidy, and housekeeping did an excellent job daily. Maybe we were lucky, as we didn't encounter any of the bizarre issues mentioned in other reviews. The front desk staff were incredibly thoughtful; we arrived at the hotel around 9 AM, and they kindly checked if our room could be prepared early. We were fortunate to get an early check-in. Everything went smoothly!
The breakfast was absolutely fantastic and highly recommended! There was such a wide variety that it was easy to get overwhelmed and accidentally eat too much. I wasn't hungry for the rest of the day. The yogurt bar left a strong impression: thick yogurt, individual cream cheese balls, and cubed cheese curds, all served with nuts, sunflower seeds, dried plums, and dried dates. You could grab a ceramic bowl and mix and match to your heart's content. One bowl like that would keep me full until evening! 😄😄 It's a shame I didn't take any photos; I honestly forgot. The hotel was very thoughtful, with three coffee and tea stations. There was also a separate area with packaged snacks and drinks; it was really thoughtful for tourists to grab a couple on their way out.
I will definitely come back here again when I visit Madrid.
9.0/10
Great
DDazhazhadesuThe hotel is located right next to Retiro Park, on the edge of Madrid's central business district. It takes over half an hour by subway to get to the Royal Palace or the Prado Museum area, or about 15 minutes by taxi. The nearest metro station is a very close 3-minute walk away.
The hotel's cleanliness was decent, but it's clear the facilities are quite old.
I booked a room without breakfast, but for some reason, breakfast was complimentary, which was a nice surprise. The variety wasn't extensive, but the taste was acceptable. You could also order from a menu.
8.6/10
Very Good
DDonna BRANNsLovely hotel, second time we have stayed here before and after a flight at Madrid, both rooms were very different but both modern, cozy, elegent, equipped with all you need.
There is option to add breakfast and a bar / restaurant on the ground floor, as well as vending machines for hot and cold drinks, sandwiches, snacks and wine/beer.
Staff in the bar and on reception were very friendly and helpful.
Would most definitely stay again.
8.4/10
Very Good
GGuest UserThe apartment was hugely overpriced.
The location is nowhere near the plush area of Retiro as suggested by the apartment description.
The apartments are tiny with no natural light. They are very dark and depressing.
The water takes a long long time to heat up.
There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority.
The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed.
The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support.
The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear.
The equipment in the kitchen is very restricted.
Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!!
Nothing to cut loaves or other food stuffs.
Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay.
Two toilet rolls, not enough for a 3 person stay.
Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward.
However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her.
She was kind and considerate and a real asset to the company.
The male members of staff were not remotely helpful whoever they were.
Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!
8.4/10
Very Good
AAnonymous UserWe came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower.
We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website).
Besides, the living room was a bit dark.
On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests.
The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby.
Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.
8.0/10
Very Good
GGuest UserA surprisingly nice experience. I stayed in a mixed room for 8. Everyone was quiet and neat. The bathroom and toilet is very clean. The staff Arecia was very friendly. I’d stay again.
6.8/10
MM393597****Very close to the city center, and convenient to get around by subway.
6.8/10
AAndrya PerezThe room was impecable. Though I would like to have a little rack on the shower to place my shampoo and conditioner bottles. The bed was comfortable but I wish they had individual pillows instead of just one long noodle-like pillow. The window blinds were extremely hard to scroll up. Regarding the automatic check-in, I had to call the hostel number for them to give me the reservation number which I did not know. It took me a while to complete the check-in. They should also let the visitors know that they have to walk upstairs so light luggage is recommended here.
Frequently asked questions
What are the best hotels in Madrid?
From business trips to holiday stays, Madrid offers a wide selection of popular hotels to suit every need. Hotel101 Madrid (from SGD 79), Toc Hostel Madrid (from SGD 20) and The Central House Madrid Lavapiés (from SGD 23) are excellent options for your stay.
What are the best family-friendly hotels in Madrid?
Families visiting Madrid often prefer hotels like Agumar (from SGD 119), which are well-known for their family-friendly features of spacious family rooms and child-friendly services.
What are the best pet-friendly hotels in Madrid?
The Palace, a Luxury Collection Hotel, Madrid (from SGD 405), Victoria 4 Puerta del Sol (from SGD 135) and Tribu Malasaña (from SGD 135) are pet-friendly. Enjoy a stay with your pets!
What are the best sap hotels in Madrid?
Planning a relaxing trip? Staying at a spa hotel can make your experience even more enjoyable. Hilton Madrid Airport (from SGD 132), Eurostars Madrid Tower (from SGD 185) and Axor Feria Hotel - Free Airport Shuttle Bus (from SGD 138) are great choices for spa hotels offering quality services.
Which hotels in Madrid provide fitness facilities?
Hotel101 Madrid (from SGD 79), Zleep Hotel Madrid Airport (from SGD 63) and The Loft House Madrid (from SGD 26) offer fitness facilities to help you stay active while away from home. Keep up with your fitness routine even when traveling!
Which hotels in Madrid have the best breakfast?
Hotel Puerta America (from SGD 125), Eurostars Madrid Tower (from SGD 185) and Hyatt Centric Gran Via Madrid (from SGD 258) provide a tasty breakfast to help you get going.
What are the best luxury hotels in Madrid?
Madrid offers a variety of popular luxury hotels, each with unique styles, top-tier amenities, and exceptional experiences. Hotel Puerta America (from SGD 125), Eurostars Madrid Tower (from SGD 185) and Hyatt Centric Gran Via Madrid (from SGD 258) are highly regarded luxury hotels for a truly exceptional experience.
Which hotels in Madrid have swimming pools?
Hotel101 Madrid (from SGD 79), Ibis Styles Madrid Airport Valdebebas (from SGD 92) and Inhala Hotel Garden (from SGD 132) are great choices for hotels with swimming pools. Stay at any of these hotels to relax by the pool and make the most of your stay.
What are some good hotels near Puerta del Sol in Madrid?
For Madrid hotels near Puerta del Sol, many travelers recommend Arc House Madrid (from SGD 18), B&B Hotel Madrid Centro Puerta del Sol (from SGD 131) and Toc Hostel Madrid (from SGD 20) for their great location and service.
What are the must-visit spots in Madrid?
Which neighborhoods in Madrid are best for tourists to stay in?
Popular areas highly recommended by visitors to Madrid include Madrid City Center, Financial District and Chueca.
What’s the average hotel price in Madrid this weekend?
The average prices for hotels in Madrid this weekend are as follows:
3-star hotels: SGD 361
4-star hotels: SGD 494
5-star hotels: SGD 1,246
3-star hotels: SGD 361
4-star hotels: SGD 494
5-star hotels: SGD 1,246
What are the best budget-friendly hotels in Madrid?
Popular affordable hotels in Madrid include Hotel101 Madrid, The Loft House Madrid and voco Madrid Retiro.
How much do hotels in Madrid usually cost on weekdays?
On average, hotel prices in Madrid on weekdays are approximately:
3-star hotels: SGD 265
4-star hotels: SGD 407
5-star hotels: SGD 1,170
3-star hotels: SGD 265
4-star hotels: SGD 407
5-star hotels: SGD 1,170
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