Read real traveler ratings & reviews to find your perfect stay.
Posted on Jun 30, 2026
Guest UserThe room wasn't huge, but it was perfectly adequate, fitting four 28-inch suitcases. The service, as expected from JAL, was absolutely outstanding – their quality is consistently reliable. Even though it's an older hotel, the facilities and cleanliness are very well-maintained. The room was incredibly quiet, and the window offered a view of a large forest. It's definitely my top choice for a layover at Narita next time.
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Price per night from:HK$ 405
Posted on Jul 5, 2026
YunyunThere are 3 shuttle buses per hour from the hotel to the airport. Check-in and check-out are handled via self-service machines, which is very convenient. I initially thought it would take a long time for a whole busload of people to check in, but it was surprisingly quick. The room was spacious, but perhaps because it's an older hotel, there weren't many power outlets, which was a minor inconvenience. I chose a smoking room this time, and it had a super strong smoke smell. If you're traveling with non-smoking companions, I'd advise caution when booking a smoking room. The Lawson convenience store on the first floor has a great variety of items, which I really liked. Also on the first floor, there are self-service machines selling drinks and ice cream. Breakfast at the new wing starts earlier, while the main building's breakfast starts a bit later. I asked the staff, and they said even if you're staying in the main building, you can have breakfast at the new wing if you need to leave early. However, I ended up waking up late and didn't get to experience it. Overall, it's a good experience as an airport transit hotel.
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Price per night from:HK$ 326
Posted on Jul 11, 2026
HuishuohuadexiannvbangVery close to the airport, which is great for early morning flights. I've stayed here multiple times, it offers good value for money. They have a shuttle service that runs every half hour. I'll definitely stay here again next time I have an early flight.
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Price per night from:HK$ 407
Posted on Jun 7, 2025
Yishibanshangjieshijian
The room amenities were good, and the service was also excellent. The only drawback was the price; it felt quite expensive. We booked the room for 2000 RMB, but an additional 800+ RMB was charged for the children. I disagree with such a high per-person surcharge. The hotel itself does have a distinctive charm. Remember to ask the front desk for the hotel's umbrellas; they're quite photogenic. However, I wouldn't recommend it unless you can secure a room for under 2000 RMB.
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Price per night from:HK$ 1,637
Posted on Jun 30, 2026
Anonymous User
Coming out of Narita Airport Terminal 2 on the first floor, look for bus stop 26 and wait for the hotel's shuttle bus, which takes about 20-something minutes to get to the hotel. The shuttle bus was quite punctual. This time, two adults and one child stayed in a superior twin room, which was very clean. The area is quite secluded, but thankfully there's a convenience store on the first floor, so there was food available at night. I would definitely stay here again.
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Price per night from:HK$ 297
Posted on Apr 20, 2026
Guest User
Shuttle bus to/from Narita Airport - cover all Terminal 1, 2 and 3
Great shuttle service.
Family mart at the lobby, convenient to have a quick bite before an early flight or even late arrival flight
Room: Simple and clean. Is old but is well-maintained.
Iron board provided and many hangers available
Charging port with USB port available beside bed and also available on desk - universal adapter recommended
TV: not too friendly to navigate. Basic channels available
Overall experience is great.
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Price per night from:HK$ 390
Posted on Jun 7, 2026
Dany_dxbSpacious rooms and a reliable, free airport shuttle. The shuttle is also a great budget option if you want to visit the city, as you can easily catch the train directly from the airport terminal. The view was also nice from my room. Recommended.
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Price per night from:HK$ 268
Posted on Dec 27, 2025|Hilton Queen Room
Freda505My first time staying at a Hilton in Japan, and the hotel exceeded my expectations – it was incredibly spacious! The service was also excellent, and the front desk even had staff who spoke Chinese. Plus, there's a free airport shuttle.
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Price per night from:HK$ 578
Posted on Jun 13, 2026
limmaysallyThe hotel is an older building but remains very clean and well-kept. I was lucky enough to get a room facing the trees, which was very relaxing. The front desk team is fantastic, fluent in English. A special thank you to Chen at the front desk for the warm welcome and amazing help!Guests get free access to a 24-hour gym, and they also have a highly convenient self-service coin laundry, though the laundry room itself was a bit dirty/messy The free shuttle bus to the airport, train station, and town is a massive convenience. The only downside is the bed, which is quite old and could use an update. Highly recommend for the value!
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Price per night from:HK$ 241
Posted on Jul 6, 2026
GtZnWe stayed at Narita Art Hotel with our family on June 30 before our flight to Sri Lanka from Narita Airport. It was a fantastic experience from start to finish. The room was clean, comfortable, and spacious enough for our family. The staff were friendly and helpful, making us feel very welcome. The hotel was peaceful, and we had a great night’s sleep before our journey. Its convenient location near Narita Airport made our travel stress-free. We truly enjoyed our stay and highly recommend this hotel to anyone looking for a comfortable place to stay before or after a flight.
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Price per night from:HK$ 248