First time staying here, the check in process was very smooth. All the staff were very polite and helpful, especially Ceci and Becca thanks for your service and complimentary anniversary cake. Our room is not big but very comfortable, I like the colourful design everything looks fresh and new. Andaz hotel also very generous, providing complimentary minibar and snacks. The only drawback is no direct shuttle from hotel to HZMB or pier, so you need to transfer again with minibus at galaxy or if you don't mind maybe just walk about 10-15 minutes. But overall we are very satisfied and enjoyed our stay here, definitely recommended.
Excellent
6691 reviews
9.6/10
Price from
MXN$2,330
per night
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