Macau Hotels with Pools

The room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.

⭐⭐⭐⭐⭐ An Exceptional Stay at Londoner Grand Macau Our stay at Londoner Grand exceeded our expectations from the moment we arrived until the day we checked out. The hotel feels elegant, modern, and luxurious, yet still warm and welcoming. Our room was beautifully designed, exceptionally clean, and very comfortable. Every detail seemed carefully considered, from the quality bedding and spacious bathroom to the premium amenities and thoughtful touches throughout the room. We especially appreciated the complimentary coffee machine, TWG tea selection, luxury toiletries, and the stunning views overlooking Cotai. The location is excellent, making it easy to explore the surrounding resorts, attractions, shopping, and dining options. The hotel itself is connected to a vibrant complex, so there is always something to see and enjoy without needing to travel far. What impressed us most was the level of service. The staff were professional, attentive, and genuinely welcoming. Check-in and check-out were smooth, and throughout our stay we felt valued as guests. The facilities were equally impressive. Everything was maintained to a very high standard, and the overall atmosphere felt refined, comfortable, and relaxing. It is clear that Londoner Grand aims to provide a premium guest experience, and in our case, it absolutely succeeded. One tip for future guests: if possible, I highly recommend paying the full reservation amount in advance. We prepaid our stay through Trip.com, and when we arrived for check-in, we were pleasantly surprised to find that we were exempt from paying a security deposit, which made the arrival process even faster and more convenient. Overall, this was one of the most enjoyable hotel stays we have had in Macau. We would gladly return and would not hesitate to recommend Londoner Grand to anyone looking for a luxurious, comfortable, and memorable experience.

We stayed as a family with a child and absolutely loved the hotel. Our initial room was a bit noisy, but they moved us to another one without any hassle. The pool area and mini water park are also fantastic; not too crowded, only guests are allowed. The rooms are nice and clean, and housekeeping comes daily. We requested amenities for our baby, and they brought everything promptly. The quality of the toiletries is excellent. We'd love to come back to this hotel again!

1. The check-in process at the front desk was chaotic. After receiving my room card, the staff didn't bother to inform me that the elevators were divided into high and low zones. I went straight to an elevator, only to discover I was in the wrong zone after going up. Already tired and wanting to rest, I had to go back down and switch elevators, which was a huge hassle. What made it worse was that the front desk staff clearly saw me heading to the wrong elevator but didn't say anything. Their lack of proactive service was very disappointing, and it really soured my overall check-in experience. 2. I went to a concert and left my mom alone at the hotel. After she returned from the supermarket, she noticed someone had entered the room – the pillows were tidied, and slippers were left out. However, we hadn't requested any turndown service. I don't understand why someone would enter the room without permission; for a hotel of this size, it's quite unacceptable.

Facilities: The Grand Lisboa Palace Resort's hotels are generally new, and the rooms are well-maintained. Hygiene: The room was very clean. I only stayed for one night this time. Environment: Compared to other hotel complexes, the Grand Lisboa Palace series offers more independent spaces but still has its own mall and restaurants, which are more than enough for daily entertainment. Service: Check-in was smooth, and I received complimentary Wynn Palace membership tickets (allowing fast-track access to the cable car, though I'm unsure if this was due to the Dragon Boat Festival price increase or a regular offering, I hope it's consistent). I also got discount coupons for most restaurants and shops within the hotel's mall, which was very good value.

Escaping the hellish routine of work, my partner and I hid away at the Grand Coloane Resort for a day to recharge. 🌊 The breakfast buffet was all-you-can-eat, so no need to rush; we could slowly fill our stomachs. The pool view was absolutely stunning; soaking in the water and feeling the sea breeze, all the fatigue from overtime work just vanished. Far from the city noise, it was just the two of us, recovering and rejuvenating!

Our family stay at the Grand Lisboa Palace Hotel was absolutely perfect! The room was spotless and odor-free, the hotel itself is spacious and grand, and the facilities are excellent. The staff were all incredibly friendly and polite. The location is super convenient for getting around and shopping. It gave us such peace of mind and comfort traveling with our kids. Highly, highly recommend!

Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!

This hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.