Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 13, 2026|Family Triple Heated Kang Room (Smart Projection + Light Smart Toilet + SEVENPLUS Toiletries)
Guest UserThis hotel is in an excellent location, just a few hundred meters from the Wanda Resort, with plenty of dining and entertainment options nearby, and beautiful scenery. The owner is incredibly welcoming, always smiling with a warm, honest expression. Their travel itinerary suggestions are exceptionally professional; they planned our three-day trip perfectly, ensuring we saw everything without feeling rushed or tired. It truly felt like coming home, and it significantly improved my impression of Northeast China. Definitely a full-mark recommendation!
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Price per night from:TWD 1,834
Posted on Sep 8, 2026|Deluxe Family Suite
Guest UserTraveling with family, we weren't familiar with this hotel, but after checking in, we were pleasantly surprised by the Swiss-inspired views. We were very happy with both the room and the overall environment. The breakfast was quite extensive for the West Slope area, and the facilities were well-maintained. The two young men who checked us in on the 5th were very enthusiastic and helpful, giving us lots of information about our stay and local attractions. Overall, we were very satisfied.
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Price per night from:TWD 2,458
Posted on Aug 21, 2026|Standard Queen Room
YdfcoolwindMy flight landed in Changbai Mountain at 11:15 PM, and I had tickets for the West Slope at 7:30 AM the next day.
After much deliberation, I chose the Blue River Hotel, and it turned out to be an excellent decision. It saved me both travel time and distance, and I had a comfortable and safe stay.
The hotel's location is truly unbeatable, right at the old West Slope entrance. This saved me the trip from Wanda or the town to the main entrance, and then to the old entrance. From the old entrance, you just take a shuttle bus into the West Slope scenic area, and it drops you right at the base of Tianchi Lake.
The hotel lobby is incredibly spacious, parking is convenient, the rooms are well-equipped, and they even provide complimentary welcome fruit.
Breakfast starts promptly at 7 AM, with a good variety of options. The taste was decent, and I even snuck out two steamed buns to eat on the mountain 😂. I highly recommend the peach juice; the peaches 🍑 from Changbai Mountain are incredibly appealing.
The front desk staff were so polite I almost felt embarrassed 😅. When I checked in, they recognized my name from a distance. The next day, as I left, they reminded me to take my umbrella. And when I returned in the afternoon to collect my luggage after exploring, they gave me more fruit and water, and kept asking if there was anything they could have done better.
In summary, while the facilities might be a bit older, their shortcomings don't overshadow the positives. I highly recommend this hotel 🏨 to anyone following a similar itinerary as mine.
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Price per night from:TWD 1,577
Posted on Jul 7, 2026
Guest UserHow can you visit Northeast China without experiencing a traditional 'kang' (heated bed)? This resort is tucked away deep inside the scenic area, offering peace and quiet, and plenty of fresh air. This trip, we, three adults and two children, stayed in two family deluxe rooms, and it was the most comfortable three days of our Jilin trip. The rooms were spacious, and the three-meter-wide kang easily accommodated three people. The restaurant also offered great food at reasonable prices, and the staff were incredibly warm and attentive. We couldn't even use all the perks the resort offered; the kids absolutely loved the hot springs and didn't want to leave even after two days of soaking. Next time, I'd love to try visiting in winter.
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Price per night from:TWD 2,410
Posted on Mar 1, 2026|Taorandi
Guest User1. Pick-up and drop-off service is available, which is super convenient!
2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time.
3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy.
4. The front desk staff and butler were incredibly responsive and accommodating. 100 points!
5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus.
6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks.
7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons.
Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!
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Price per night from:TWD 2,105
Posted on Feb 10, 2026|Deluxe 2-bed Room
BobodaxiaojiejieOur first stop in Changbai Mountain was the newly opened hotel on the West Slope. They offered a complimentary airport pick-up service, which was super convenient as we didn't have to drag our luggage around looking for the hotel. The hotel itself is in a fairly lively area, probably the tallest building in town. The West Slope scenic area was closed, so we spent the afternoon enjoying activities at the forest park not far from the hotel, which was great since they provided shuttle service. Dining and shopping nearby were very convenient; there were restaurants all along the street and a local specialty shop across the road. The hotel breakfast was just okay, but I didn't have high expectations anyway. Ordering takeout was also easy, and a robot would deliver it right to our room.
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Price per night from:TWD 1,462
Posted on Aug 25, 2026|1 King Bed, Courtyard View, Villa Area
XiangergongziChangbai Mountain family trip with kids.
They were very generous and upgraded us to a suite, but we didn't get the room until 4 PM. The staff were all quite enthusiastic, but the concierge service was disjointed – lots of staff but disorganized, and they almost missed delivering one of our bags if we hadn't reminded them.
There are dogs you can arrange to meet, and they are all very cute. They also gave us Wanda benefits, and the mountain coaster was a lot of fun, though we had to wait an hour in line and there were no restrooms at the top.
The hotel has two hot spring pools, both very comfortable.
The downside was the breakfast, which was really subpar and didn't meet Park Hyatt standards. It was a mix of à la carte and buffet. Two of the stir-fried dishes were the same for both days, and all the noodle dishes were bland. By 9 AM, some items on the à la carte menu were already gone. In summary, it was rather basic and not very tasty.
Room amenities were also a downgrade. The slippers were rough and thin-soled, uncomfortable to wear. When I asked, they said these were the only kind they had.
During turn-down service, they left a half-empty bottle of water by the bed that we hadn't finished. Very economical of them.
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Price per night from:TWD 5,573
Posted on Aug 10, 2026|DELUXE ROOM, 2 Single Size Beds, Mountain View, Private Balcony
Guest UserThe happiest stop on our 10-day family trip! (^.^)
Service: What I want to praise the most 👍 A special thanks to Song Yuchen for letting us extend our stay at the hotel for an extra day, saving us the hassle of switching hotels with the kids. Communication was incredibly smooth, and her problem-solving skills are top-notch! 👍 She also thoughtfully adjusted our package and arranged hotel activities, allowing us to fully experience the joy of a family-friendly hotel. My sincere thanks!
Environment: Located at the foot of Changbai Mountain, the environment speaks for itself. However, the location is a bit remote, and there are no other amenities nearby.
Facilities: The hotel facilities are comprehensive, and there are even three deer, which captivated the children. I suggest adding washing machines, as they are essential for longer trips.
Hygiene: There were some cobwebs in the corners of the door. Considering it's a mountain house, it's understandable – a minor issue that was completely overshadowed by the excellent service. 😊
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Price per night from:TWD 2,686
Posted on Aug 11, 2026|Deluxe Queen Room
AifeierzangTrusting an established brand, I chose The Westin, but was utterly disappointed after checking in.
The front desk staff and hotel butlers were all very warm and attentive. The parking garage attendant was also excellent and very considerate, especially when the garage was full.
While I had anticipated the hotel facilities would be dated, given it's been open for many years, my actual stay was a huge letdown. I really hope the hotel management seriously considers renovating the property.
Firstly, the room number design and signage on the same floor are confusing. I stayed in 33xx, but there were also 32xx rooms on the 3rd floor. When looking for my room, it was easy to assume and I ended up taking many unnecessary detours.
Secondly, not only was screen mirroring unavailable, but the hotel's cable TV signal displayed noticeable static. I even wondered if the TVs hadn't been replaced since the hotel opened. Screen mirroring is now a basic feature in most hotels.
The bathroom had a very strong and distinct urine odor. After reporting it, staff cleaned it and it improved somewhat.
Cleanliness was an issue: I found spiders 🕷 in two different spots. Many surfaces were old, moldy, and blackened, which looked very unappealing.
The housekeeping staff needs further training. Shoes left in the room were not neatly arranged, some were even askew, and the advertising flyer by the bed was just haphazardly placed.
The toilet paper was far too thin.
Is it normal for the shower gel to produce no lather when used?
There were food residues, similar to rice grains, on the back of the information sheet on the desk. Clearly, the previous guest had left it dirty and it hadn't been cleaned.
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Price per night from:TWD 3,710
Posted on Dec 15, 2024
Guest User
The service attitude is very good and the landlady is also very kind. She helps with the preparation of ski tickets and rents snow clothes. Everything is very complete, including toiletries, sockets, TVs, clothes hangers, curtains, etc. Toothbrushes and toothpastes are very environmentally friendly and hygienic and are disposable. The lights also have soft lights and lighting. The towels and bath towels are also very clean, and the safety measures are also in place. Each room is equipped with safety measures and air conditioning. I am afraid of the heat in winter and the cold in summer, so I feel very comfortable here. The scenery outside the window is also very good, and I feel that I have been upgraded to a new level instantly. The room is also very clean, things are arranged very neatly and have a sense of hierarchy.
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Price per night from:TWD 576