Hotels in Huanggang Port and Futian Port, Shenzhen

Excellent service from staff and cleaning teams, always with a smile. Location is also unbeatable with a great upmarket OneAvenue Mall just minutes walk across the road. The aircond is a bit strange, perhaps some simple instructions might help. The aircond while it has 3 modes, only the cold mode can be adjusted. But it gets too cold & dry to sleep with it in at night that we ended up turning it off most nights. The shower also has nowhere to place the towel or clothes with only 1 hook inside the shower cubical, which made it hard for the elderly to manage. This is a design issue of aesthetics over practicality and not a reflection of the staff’s efforts to ensure we had a wonderful stay. Little touches like freshly made coffees at the downstairs cafe, cute afternoon tea trays of snacks and washing machines available for guests to use ensure we had an enjoyable 5n stay in Shenzhen.

The room is clean and big and new. There are a lot of nice food around the hotel and the shui wei night market is just right below. The drinks in the fridge are comolimentary. What i like is their laundry servide which is free of charge. The front desk staff are very helpful guiding me how to order food delivery to hotel. The only improvement is when i got the room there is smoking smell but the hotel staff very quickly work on to remove the smell. The hotel breakfast also kinda good spread. The best deal is there is supper every night and is also complimentary.

The room is good ,the service is so so nice and friendly and we wiil come here again with my friends ,I will recommend to everyone the hotel

The hotel boasts smart facilities and is spotlessly clean. The TV remote was sanitized, and hand sanitizer was thoughtfully provided next to the toilet. The staff were extremely friendly and helpful. Complimentary afternoon tea is offered in the afternoon, and nutritious congee is available in the evening. The hotel's location is also excellent, right opposite Huanggang Village Food Street. An absolutely wonderful experience! I will definitely be back!

Very clean, with excellent soundproofing. The room features a large projection screen. The staff were incredibly friendly and provided top-notch service.

The cleanliness was excellent. The lady at the front desk was incredibly friendly and helpful, and the service staff were also very warm and attentive. The breakfast spread was generous and delicious. It's conveniently located very close to the subway station, making it super easy to get to Futian Checkpoint. Even when returning late at night from Hong Kong, a taxi from Huanggang quickly got us back to the hotel.

The room facilities are brand new, featuring AI voice control. The hotel service was incredibly thoughtful, offering amenities like a 'Vitamin C station' and comforting late-night congee. Complimentary in-room beverages were also a nice touch. The hotel's location is superb, being very close to the National Exhibition Center and Zhuoyue Center, both within easy walking distance. Public transport access is excellent, with multiple subway lines nearby. Line 11 offers a direct connection to the airport, which is extremely convenient. Overall, a highly satisfying stay. I would definitely choose this hotel again.

We booked a cinema room, which felt quite spacious upon entering. However, the bed was a bit small, and the duvet easily slipped off. The window was an internal one, opening up to pillars or similar structures, but on the plus side, we didn't have to worry about outside noise. The projector was just mediocre; the brightness wasn't very high, and the clarity was just average. Most critically, it wasn't aligned with the screen, and the aspect ratio felt off, indicating it hadn't been properly adjusted. Still, it was watchable, and we mostly spent our time watching animations. Eventually, we just connected our own laptop to play games. The sound system, though, was quite good. The only issue with the room was the lack of a proper table. While sitting on the sofa, only one side had a small end table for placing items, so the other person had to use their suitcase for their water and snacks. Another issue was that my partner preferred not to use the hotel's laundry facilities, and after hand-washing clothes, there was nowhere suitable to hang them to dry. We resorted to laying a bath towel inside the wardrobe and hanging clothes there after partially drying them with a portable dryer. While I felt this wasn't the most ideal solution on our part, we had no other option. The soundproofing in the cinema room was quite good overall. However, corridor noise was still audible near the door, especially when kids were yelling. We also noticed that slamming doors in other rooms would transmit sounds through wall vibrations, which is admittedly hard to tackle. Perhaps adding sound-dampening strips to the door frame could help improve this. Right after entering the room, we found an insect. We weren't sure where it came from, but when we swatted it, it ended up smeared on the duvet, so we had to request a replacement. We really didn't expect to find an insect on such a high floor. The hairdryer looked quite old; its folding clasp was broken, so it wouldn't stay in position, and we had to hold it manually. The airflow was also quite weak. The smart toilet was quite novel, but we couldn't figure out how to use it properly, and the bidet function seemed to splash water everywhere. After trying it once, we didn't dare use it again. The sink's pop-up stopper got stuck when pressed down. We even had to call the front desk to check it out, only to discover there was a lever behind the faucet. I had looked around for a mechanism but never imagined it would be hidden behind the tap. The hotel is located on the 10th floor of Block A, Jinzhonghuan Building. The building experiences extremely high foot traffic daily, making elevator waits a real hassle. During peak hours, we typically waited 10 to 20 minutes on average, and even during off-peak times, it was usually around five minutes. It was rare to get an elevator quickly. Eventually, we got too lazy to go out for meals and just ordered takeout. Parking is available in the building's own lot, and the hotel offers reimbursement. You simply add the hotel on WeChat and send a screenshot of your parking payment receipt. The reimbursement was processed immediately after sending the screenshot, which was very efficient. Overall, it's a hotel with decent value for money in downtown Shenzhen. It's still worth considering, provided you can overlook the issue of elevator waits.

The room was spacious, and the front desk service was excellent. They thoughtfully provided snacks and aromatic drip coffee in the room! Border crossing is a breeze, as Futian Port is directly across the street to your right as you step out. In the evening, there are many dining options within walking distance, and transportation is very convenient. The breakfast was extensive! I would definitely choose to stay here again next time I visit Hong Kong.

Fantastic hotel, super clean, chill, the room had two separate floors - including the living zone and bedroom zone upstairs. The hotel is within walking distance from vibrant city part around COCO Park including bars, restaurants, etc., but still distant enough to be quiet.