Name: Arula Plaza Shanghai
Address: Shanghai, China
Rating: 9.3

China

Xiamen

Lijiang

Shanghai

Mianyang

Karamay

Bole

Facilities: This hotel, renovated 25 years ago, has clean facilities. Service: On the first day of my stay, I added the front desk's WeChat, which was like having 24-hour concierge service. The service was exceptionally good. There's a difference between saying you'll do something and actually doing it, and they did both, with great communication among staff. All the staff members were very polite.

This is a newly opened hotel, and the hygiene is excellent. It's very close to the airport, and getting to attractions by taxi isn't far either, making transportation incredibly convenient. They also have a dedicated gym and laundry room, which are very handy to use. The front desk staff were super friendly and helpful. This will definitely be my first choice next time I visit Xiamen! 👍

The hotel is very close to the South Gate of the Ancient Town, making getting around super convenient. The courtyard is elegantly landscaped—a peaceful oasis amidst the bustle. From the rooftop, you can enjoy panoramic views of the ancient town and gaze at the snow-capped mountains. The staff were warm and attentive. The room was clean, tidy, and well-equipped, with thoughtful extra touches: steam eye masks were provided, the disposable face towels at the vanity were fantastic, and the complimentary tea was delicious.

There were plenty of activities to enjoy, including afternoon tea, DIY pour-over coffee, and complimentary red wine to take home. We also participated in Dongba culture workshops and interacted with sika deer. The hotel offers airport pick-up and drop-off services and even gave us tea souvenirs upon check-out. The entire experience was wonderful; I’ll definitely recommend it to friends and stay here again next time I visit Lijiang.

Parking might be a bit tricky, so for those driving, be sure to coordinate with your butler in advance.

The room was spacious, and the hotel's location was excellent with convenient transportation links. Breakfast was good, and the facilities were comprehensive. The front desk staff were very friendly and check-in was swift. Shanghai University of Finance and Economics is right next to the hotel, making it very easy to access. This stay was incredibly convenient for visiting my child at the university. Plus, there's an underground car park which is great for parking. I'll definitely come back again; it's highly recommended.

ARULA

Columbus

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