Name: Mantra Melbourne Melton
Address: Cobblebank, Australia
Rating: 8.6

Australia

Surfers Paradise

Port Douglas

Melbourne

Brisbane

Sydney

Adelaide

Its best feature is its location, steps from the beach. However, it's a hotel that has been downgraded; some rooms and hallways are in dire need of maintenance. I didn't realise the pool area no longer belonged to the hotel, which was a disappointment. I feel the price is high compared to other places with more amenities and more modern facilities. Breakfast was average as well.

The rooms are not big, but the layout is good, considering it’s all open plan with no separate bedroom. There is a TV opposite the bed on the wall so you can watch movies if you like in bed. 

The balcony is a good size and the views are very good from the apartment.

One of the elevators was out of order. I pressed for the 33rd floor, but the elevator suddenly vibrated violently and stopped at the 25th floor. The doors wouldn't open, and the control panel was unresponsive. After a few minutes, the panel started working again, so I pressed for the 33rd floor once more. When it arrived at the 33rd floor, there was a noticeable difference in height between the elevator and the floor, so I quickly got out. The elevator is just too old.

It's difficult to review the Mantra Sun City. It's a story of highs and lows. 
The property is well designed, and well equipped with excellent pools and fun things to do onsite. Then - on the other hand - the coffee shop and bar is barely open which I suspect might be fuelling a downward sprial of lower patronage ＞ fewer hours ＞ lower patronage. 
We were very surprised to be asked on arrival to pay an additional $20 per day for parking. Several other recent reviews also state surprise at the unexpected parking charge - so beware!  I believe Mantra needs to sort this out with the platform who took my accommodation on their behalf. 
Our one bedroom seaveiw apartment is similarly difficult to review. It was spacious, fabulous ocean views, well designed, comfy bed, quality body wash and moisturiser. So most of the important stuff done very nicely and absolutely enjoyable. But there were a number of easily avoidable shortfalls that made it umfortable like there being only 4 of everything crockery and cutlery, only 1 champagne flute, and not enough to keep things clean in a self-catering apartment. 
None of the shortfalls were enough to not recommend Mantra Sun City as a place to stay. Just come a little bit prepared.

Had a mini break for the weekend on surfers and absolutely cannot fault the location of this hotel!! Free parking too made it easy to park and forget about the car got the weekend!! Staff were friendly and although the room was a bit outdated, it did the job for family of 4 (2bed) Room needed a clean as there were still crumbs in the couch cracks and bathroom had a few hairs left. But I’d definitely return. Unfortunately the weather didn’t allow for use of the pool and facilities, but there were lots of people in the indoor pool and gym!! Loved this place!!!

The apartment hotel does not provide much service. The picture shows that there is a kitchen for children. The outdoor swimming pool and the small play ground for children are not bad. You can use the poolside BBQ, but you have to use it to clean the stove plate or something. Think about giving up. . The biggest highlight is that you can take the elevator from the pool side to the supermarket downstairs and some small shops and restaurants. There is nothing to buy in the shops downstairs. If you do n’t cook, the Papa restaurant downstairs in Malaysia is suitable for kids to eat fried rice and pho. You can walk to the beach from there and walk for about 20 minutes. The location is good for this price. Anyway, nothing luxurious, but practical and clean, suitable for family travel.

The hotel is beautiful, pool, grounds and spotlessly clean. The staff were really helpful (especially the English girl), not far to walk from town and harbour. Bedding and towels immaculate, they even supplied beach/pool towels. Our only concern was that there was a bit of maintenance work going on as end of season which was noisy and the pool bar wasn’t well stocked, and we’d have loved some eggs at breakfast as sourdough and guacamole was provided!! We were offered a reasonably priced upgrade and allowd to keep our room a couple hours longer that 10am on departure. Overall we loved relaxing by the pool, and think the price reflected the very minor issues.

We stayed as a couple in late December, just after Christmas. Our room was on the second floor overlooking the shared swimming pool area on the ground floor. Upon arrival, we were warmly greeted by the lovely reception staff, who showed us the room details. The room featured a spa tub on the balcony, which we enjoyed. However, the hotel itself felt a bit outdated and old-fashioned. While the room was reasonably comfortable, we noticed some wear and tear, like chipped and scratched surfaces in the bathroom amenities and signs of overall poor maintenance. Also, the spa tub was not well-cleaned, with visible dirt and mould in the crevices, which was disappointing. Overall, while the staff were welcoming and the room had its enjoyable aspects, the lack of upkeep in the facilities detracted from our experience.

A hotel searched on the Internet, the facilities are complete, the rooms are spacious, the price is good, the quality is good, the port is very close to the port of Douglas, the surrounding food and beverage supermarkets are all available, the whole is value-for-money, satisfactory. However, as a high-scoring hotel, there is still a gap in service. I haven't cleaned the room for two nights. Indeed, I have come back for a day, and I haven't moved in the room. I wonder if there is a rule to live without having to clean it? It doesn't matter, it's okay to clean up. I just told the front desk in advance that I had to leave the store at 7.30 in the morning of the second day, but the next morning at 7.30, the front door and window of the reception hall were closed, no staff on duty could be found, no one answered the phone... The luggage was taken down, and It is inconvenient to throw it and then send the room card to the room. In desperation, the room card is stuffed from the door seam, and the reservation customer service is sent to inform the check-out email...  The result is unknown. Fortunately, I only brushed a 10-knife credit guarantee when I checked in. It doesn't matter if I can't retreat...

Spacious, perfectly appointed down to an excellent tea box. No cable but tv offered large choice of music. The Jazz was right on. Quality furniture and bed. Comfy pillows of choice. Lovely tub. And next door to Mocky's. Best pie shop in town.
Couldn't have picked a better spot. Oh pool looked a bit small? Too busy to use.

Due to a sudden flight cancellation, I immediately booked a hotel near the airport. The hotel offers a shuttle service to and from the airport, which takes about 5-8 minutes to Melbourne Airport, making it convenient and quick. It would be even better if the hotel could proactively contact guests regarding the shuttle service when booking. The room was spacious, but the facilities were a bit old. The drainage in the shower/sink was slow, which needs attention. Overall, for a transit hotel to wait for a flight, all services were good.

I stayed here for business. The hotel is clean and the room was comfortable, but unfortunately, the parking lot gets full at night with pub patrons, and it's a shame they recently started charging for parking.

We stayed for one day in a one-bedroom apartment. The service was good and the staff were friendly and helpful. The accommodation was comfortable, well-maintained, and the room was clean. Overall, everything was good and the stay was pleasant. However, the bathtub could not be used because the surface was very rough, which was a bit disappointing. Apart from that issue, it was a good experience.

The hotel is super convenient, located right in the city center within the free tram zone – just a few steps from the station. The room was spacious and comfortable, fully equipped with kitchen utensils, a TV, a bathtub, air conditioning (both hot and cold), and a washing machine with a dryer function. The included breakfast is served at a restaurant about a 2-minute walk away. It offers a great variety, and the restaurant itself seems quite popular. Other than the facilities being a little dated, everything else was absolutely perfect!

Pretty good hotel for the price.  It’s one stop outside of the free tram zone, but it’s a quick walk across the bridge to town.  Front desk staff are super nice, and helped me charge my phone and laptop, because the room does not have any usb plugs, and there were no travel adapters available.

The view from our hotel room are amazing. The rooms are spacious and close to many halal restaurant. Taking tram is only few minutes walks. They do provide private parking at AUD40~60 for overnight parking. I would suggest to become their member cause you can get cheaper rate. Con: the place is not really clean, table counter is oily

It seems the room has not been cleaned thoroughly. There is still dust in several areas, and the kitchen , oven and refrigerator do not appear very clean, as if they were not wiped properly. It also feels like the cleaning was done a little hastily, as I had to request garbage bags, dish soap, and cloths from reception. In addition, when the towels were replaced, they were not arranged neatly but left in a pile, which did not look very organized.

Great motel next to a trackside stadium for horse racing and a great restaurant for meals and drinks. The room was really spacious with a bathtub and I’ve really enjoyed my stay there.

Mantra

Columbus

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