Hotels near Acton, London

"The hotel service was excellent. The concierge offered complimentary luggage storage, and our room was cleaned daily with fresh towels and amenities provided. The room itself was fully equipped with everything we needed. This year, the UK has experienced unusually hot weather, so having air conditioning indoors was a huge plus. The transportation is very convenient, as it's only about 300 meters from Shepherd's Bush, and the Westfield shopping center nearby makes shopping super easy. I'd definitely choose this hotel again for my next visit."

"Came for a little break with my daughter to London,. It Was a lovely hotel cosy little room with Nice bathroom shower Good value. Twin Beds was comfortable. Would stay again !!."

"Great value for money! For around 1000 RMB in London, getting a room like this is excellent. The Central Line is right outside the hotel, offering direct access to the city center, which is super convenient for sightseeing. There's also a supermarket nearby, making things even easier."

"The room was next to the road, and traffic noise started as early as 5 AM. Make sure to request a room not facing the road when checking in. The windows were sealed shut and couldn't be opened, which made the room feel particularly stuffy and prevented air circulation. The bedsheets were yellowed and had small black spots. The phone cable wasn't plugged in properly, so the phone was out of order. The hotel staff were generally helpful; requests for toothbrushes and slippers were promptly fulfilled. However, the hotel bathroom didn't provide body lotion, which is quite unusual for a Western hotel. The hotel is located in a safe residential area in West London, but..."

"I recently stayed at your hotel for three nights. Although the hotel itself was generally fine, the check-in process and communication from the reception team were extremely disappointing. I arrived at approximately 2:50 pm and was told that my room was not ready, despite the hotel’s website stating that check-in begins at 3:00 pm. A member of staff told me that housekeeping would prepare the room and that it should be available within ten minutes. However, I was left waiting at reception with my children for around 40 minutes. Later that evening, when I returned to the room to take a shower, I found that the shower drain was blocked. I repeatedly tried to contact reception using the telephone in the room, but no one answered, even after several attempts over approximately ten minutes. To make matters worse, I was charged £1.95 at check-out for trying to contact the hotel’s internal service after being unable to reach reception. I therefore had to go downstairs from the ninth floor to speak to a receptionist in person. A member of staff promised that the shower would be repaired the following day. I asked him to make a note of the issue because I would be busy the next day. However, he assured me that he would remember everything and that there was no need for me to remind the reception team. Overall, the poor communication, long wait at check-in and unresolved maintenance issue made my stay unnecessarily difficult. Unfortunately, based on this experience, I would not choose to stay at this hotel again."

"The facade is absolutely stunning, and the location is superb, right on a corner facing the square, directly opposite a church, and with a supermarket behind it. The dining street is just a minute's walk away. The metro is about a fifteen-minute walk. There's a bar right on the ground floor. It's quiet, and the front desk staff are incredibly nice. The only minor drawback is the elevator; it's quite old-fashioned – so old-fashioned that once it reaches your floor, you have to manually press the button again for the doors to open. It's actually quite charming in its own way!"

"This is the best hotel I've stayed at in London, and I've visited many times! This hotel just opened in 2026, and I boldly booked it because I'd previously stayed at another hotel from the same brand in Hangzhou. The hotel environment is exceptionally good – it's only about a 5-minute walk to a subway station, and there's a huge shopping mall and supermarket nearby! All sorts of restaurants are also available! The room was super clean and comfortable! I highly recommend it! Even if you want to visit major attractions, it's only a few subway stops away! All the front desk staff were young, vibrant, and very friendly! Since my flight was at 6 or 7 PM, I asked if I could have a late check-out. The hotel staff kindly extended my check-out until 2 PM, and my children and I had a wonderful stay here! I will definitely stay here again next time I'm in London!"

"What a great little hotel, perfect location for central and west London. Staff were excellent very attentive and friendly room was perfect, we stayed on the top floor, some reviews had moaned about noise and size of shower, the room on this level has none of those issues. We will be back for sure"

"Great service, we got a free upgrade which was much appreciated! Perfect, very comfortable one-night stay. Close to the underground and the Westfield mall."

"Stunning hotel , great location. Immaculately clean, My one negative was the waiting time to check in which had a queue of over 30 people waiting and only 3 staff checking in. Maybe check in times should be staggered if this is the case every weekend, however this may be a one off and the staff themselves were very polite and check in was very smooth once completed Apartment style room , very spacious , kitchen facilities and nice bathroom, huge bed Very efficient air con Staff were very professional and attentive, very welcoming Great little bar with deals on drinks Will return and definitely recommend 😊"