Hotels near Kensington, London

Pros: - Decently sized, standard layout and comfortable rooms. - Rooms are quite clean, service in general was nothing too special but gets the job done! - Convenient location near buses and metro to Central London / Oxford for a day trip, close to Westfield London which has great number of F&B outlets, supermarkets and shops. Cons: - Housekeeping was inconsistent; stayed for 6 days, everyday was missing something different, not being replenished in the room; could be tea, coffee, hand towels, tissue paper, toilet paper etc… had to keep calling for service every night throughout the stay. If housekeeping had set up the room in standard, hassle could be alleviated from all parties as it takes the housekeeping more than 20 minutes every time to bring the items. - Both toilet paper rolls were removed unexpectedly one night, even when we certainly left the room with them both in the morning which I find a bit funny as there wasn’t even a need to replenish - but simply removed. - Clock timing was incorrect 6 days throughout the stay and nobody clocked that nor changed it. - Slight wear and tear in the room but nothing too major affecting our stay apart from the bathtub glass panel seam being broken and water kept coming out of the shower. - Emergency alarms went off at 730AM with no explanation. - There was daily construction noise and one day the workers and equipments were all outside our room for a good 4 hours in the morning to afternoon time. Again, I don’t blame it because maintenance is important but a notice would be nice. Overall, I think the hotel gets its job done, the room and location were decent and comfortable. It’s the housekeeping and maintenance fell below expectations.

My passport and wallet were stolen shortly after I arrived in London. I complained to the hotel about it, and they were very comforting and even upgraded our room. The service was excellent, and the breakfast was quite good too. The surrounding area felt safe, and there's a direct bus to the city center.

Vivek thank you so much for making my stay for this guy so helpful is so smiling positive vibes. It makes you feel at home. It’s right there for you to help you out to your stay. He gave me a so nice room. We upgraded me to the good room and he was so very helpful when I arrived even offered me a coffee as a complimentary. It is very good. Thank you once again. Vivek I would definitely recommend to stay in this hotel very beautiful. Hotel thank you

The hotel was in a great location, a quick walk from Kensington High Street tube, and a pleasant 20mins walk to Notting Hill. The hotel itself in entering was very pleasant, looked inviting (with a Starbucks to one side but still within the same atmosphere and decoration) The staff were all friendly, concierge being the most willing and happy to help. The room was a bit disappointing. Appeared very grey and dark on entrance, but everything was clean had what you needed. TV was opposite a small settee, but far more comfortable to sit in the bed so the tv was across to the right, feel the room was too small to have a settee/sitting area as it was immediately next to the door. Didn’t feel inviting. But after the initial disappointment it didn’t need to be much more for our needs. We then used the pool area. Again a bit like the rooms this is a tired looking area, the pool sides stained and peeling bits here and there. The hot tub and steam room were both closed, but swam a few lengths and then used the sauna which was within the changing room area. Sauna was good hot enough too! We were going to have room service as a bit of a novelty, but thought the bar area looked nicer to sit for an hour or so so had a meal there. This was the biggest disappointment and extremely over priced. I was possibly unlucky and ordered the wrong thing, but would not eat here again. I ordered ‘Crushed avocado on a toasted bruschetta with slow roasted tomatoes’ and a side of chunky chips. This can as a dollop of cheap guacamole on a slice of french basic baguette with half a cherry tom on top, 3 of these! I personally can’t eat guacamole on its own so had to scrape most of it off to then eat the bread (and only did because I was by then hungry) Besides that I would stay again but would rather not have paid the price we did.

My first stay at this hotel was in August 2925, and it was a very good experience. Based on that, I booked again this year. Upon arrival, they were very meticulous about taking photos of everything (room number, etc.), even though I had already gone through this process when I dropped off my luggage. My room was in a different entrance (they have multiple locations). It was a double room, and the sleeping area had been partially renovated. The bathroom had a bathtub (a bonus), but it was incredibly dirty. There was a thick layer of mold on the grout, the sink was clogged, and the floor tiles were broken (dangerous). The refrigerator was dirty inside. I reported this and was told that 'E' hadn't renovated yet. Renovation or not, when you offer a room at a certain price, you should deliver it clean. I had requested a non-smoking room, and it was evident that someone had recently smoked there. It's a real shame that both stays differed so much. Where you check in isn't necessarily where you'll stay, leading to too many location changes. It would be easier if a direct line were available for quicker communication. Otherwise, it's a good hotel, but the service this year was very poor. I reported this.

The hotel's location is a bit west of the city center, taking about half an hour to reach Big Ben and the main train stations. However, it's right next to Hammersmith, a major tube and bus hub, making getting around very convenient. Because of its location, the price is also more attractive compared to hotels in the core area. Hotel rooms in the UK are generally small, but this room size was quite good. Even with the sofa bed open, there was still enough space to open luggage and move around. The hotel breakfast was typical English fare. Since this was our last stop and we'd been eating English breakfast for over ten days, we weren't particularly excited by it. Although the variety was the same, the quality of the breakfast at this hotel was very high. As a price-sensitive customer, I chose this hotel because of the significantly higher prices for similar quality in the city center. Overall, I feel it was a very good choice.

Great location , very easy to commute in and out to London , close to High Street , plenty of shops. Staff are very friendly and nice. Hotel is clean and smell so nice when we enter the reception area.  One thing let us down was the toilet , shower and toilet are separated , shower cabin was very small, need to change clothes outside the shower room.

This was the most spacious hotel I’ve stayed at in London. It’s located in a quiet residential area, which is very peaceful. Although the building itself is a bit older and you can hear footsteps from the floor above, it didn’t really bother me. The bed and bathroom was also large and very clean, and the staff were incredibly friendly and welcoming. With such a reasonable price, I would definitely stay here again if I have the chance.

We were disappointed when we arrived that we could make a tea or coffee because they don't supply milk. The bathroom was tiny and my 6 foot 3 partner struggled to fit in the shower. Otherwise it was accurately clean and tidy. No shower cap either.

If you need to be in West London with access to transport, this is a really good location; it's also easy to get to Heathrow early in the morning as we had to. We found the staff helpful, well-trained, and competent. Maybe the hotel hardware is a bit worn out, but it seems like they are overhauling things - the shower was new. For exploring West London or getting to Heathrow, we'd return without doubt.