Hotels near Upper Town, Bath

Fantastic hotel. Luxurious but homely. We were made to feel very welcome by all the staff and could happily have stayed longer. Our room, like the whole hotel, was beautifully furnished and decorated, with a very comfortable bed and lovely walk-in shower. The record player was a lovely, quirky touch as well as the pantry! We enjoyed some very nice cocktails in the bar too. The location is perfect and it's just a few minutes walk to the city centre. We loved everything about the hotel and will definitely be back!

This hotel boasts an excellent location right by Putney Bridge, making it super convenient to get around. There's a Waitrose supermarket next door and plenty of restaurants nearby. The hotel itself is quite new, with a clean and minimalist decor – not luxurious, but very comfortable. I'd give full marks to the service in the ground floor restaurant; the staff were incredibly enthusiastic and accommodating, and the food was plentiful and delicious. My only slight complaint is that the shower stall was a bit narrow. Even for someone who isn't particularly big, turning around felt quite awkward; I'd estimate it's only about 60-70 cm wide. Everything else was perfect, though! I had a wonderful three days here.

My daughter and I had a lovely time at the spa. Wish we could stay longer to try the F&B outlets. Would be wonderful if toothbrush can also be provided. Service was great and staff were attentive.

Central location helps to overcome the cramped feeling staying in the annexe. The car was parked at the other end of town and drop off was difficult to say the least but it is what it is. I had no reason whatsoever to check out the main building reception, breakfast area perhaps a bar and lounge area too because nothing pointed me there! So generally, it was a room in a loft space built to an ”average” measure. I never like shower cubicles where I tend to bang elbows and worry about breaking something when I drop the soap. Breakfast price was horrendous so no inclination to walk in on the hop to check it out for the 2 nights stayed. I felt detached, cramped and in a bed-sit like accommodation. It is what it is.

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

We had an amazing stay at The Bailbrook House Hotel. The staff were exceptionally helpful. We ate in the restaurant on both evenings and all the food was excellent. We had a small issue at breakfast as were quite late coming in for it and some of the fruit had gone, however having said that the poached egg and avocado on sourdough I had was to die for, and was delicious, and the full english was very good too. All in all it was all very enjoyable stay and would definitely return, and recommend the hotel to friends and family.

The hotel all in all is very good. Clean, polite staff and location is perfect. Parking will have to be in the public parking around the corner which is about £20 for a day. Online it said the hotel offers halal food but once we got there they said they aren't sure they do it. The staff also informed us that we wouldn't be able to eat at the restaurant that day because they were booked for a function, but we feel this should've been communicated beforehand by email etc. Other than this I think this hotel is the best in the area and is very classy and welcoming.

Attended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful. We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest. The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss. One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go. Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109. Date of stay: February 2024

The location is not very convenient and not sure why but the buses that stop in front of the hostel do not show on either google map or apple map so I only found out there there were direct buses after arriving the hostel. However, instead of taking buses, I highly recommend walking to the city centre as you will walk through an amazing field of grassland. The room is very spacious, cozy, and quiet. Highly recommended!

The hygiene was acceptable, but the view wasn't great, even though I booked a room with a view. The staff was very good; one even helped me with my luggage to the room because the elevator doesn't go to the third floor, so there's one flight of stairs to climb. We had a bit of a language barrier – I couldn't understand him, and I'm sure he had trouble understanding me. Plus, the fire alarm went off during check-in, which caused a long delay before I could get to my room.