Hotels near Baluarte de San Diego, City of Manila

The hotel has maintained a classic style and is very convenient.  I however want to advise management to clean the chairs in the restaurant. The backs of most seats where the head rests are dirty and need cleaning.

Stayed at lyf Malate Manila for a night and it exceeded expectations in the heart of Malate’s buzzing scene. The location on Malvar corner Vasquez Street is unbeatable—steps from Robinsons Place Manila mall for food courts, shops, and easy access to Rizal Park, Manila Bay Beach, and the LRT.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

The hotel is pretty good, and the location is excellent, with lots of restaurants nearby, Starbucks, and the university all within close proximity. The room facilities look a bit dated, probably because the hotel is older. The service, however, is great and very welcoming.

Overall cleanliness was good, but some details weren't cleaned thoroughly enough. 1) Hair in the room 2) Floating debris in the kettle 3) Btw, All the staff were very patient, and the food was quite good. I'll come again next time, I really like it here.

Been booking Eurotel everytime since its fronting Rob Manila. The bed is not soft and the beddings are quite old and are yellow-stained already. Also, one problem is the bedding (bedsheet) keeps coming off from the mattress which is a hassle. Hallway sometimes smell of cigarette

Every time i need to stay in Manila it always goes to Sogo Malate, you've not to worry about parking that's the most important to me.. Well I'm a frugal person😁 i just need a shut eye and a nice hot shower, nothing more. Angel's pizza,BPI & Mc Donalds are just around the corner ..

Location is good , just few minutes walk to the key site seeing location. I spent one night only, the next day can start to move around the city inside the walls. If you don’t want to walk , simply hop on the cycle or rent a bamboo bike 😉

First of all, I would like to say that the staff was friendly and apptoachable but the thing was checking in and out took too long since they dont have their own table or place to properly process the papers. The place were bigger than the usual I bookedl before . The room has I double deck and 1 double bed. It was clean and the bed is comfortable. I just wanted to recommend to upgrade the cooking stove into induction, it was old and rusted which wasted electricity. They provide sleepers for 4 people. You need to bring your own shampoo and toiletries. If need cleaning and help just inform the staff. Few upgrades is irecommended

Our stay at Arzo Hotel - Manila was absolutely wonderful! The staff were warm and accommodating, the rooms were spotless and comfortable, and the location was perfect for exploring the city. Highly recommended! Accessible to train station, to different sites in Manila like Luneta, Paco Park, National Museum, one station away to Intramuros! ✨