Hotels near Raffles City, Singapore

It is definitely the best hotel I have stayed! I be planning to come back this year again! Thanks for such amazing service from Bellboy, reception and horizon lounge - the bellboy even helped to bring our items back to the car without me asking! When checking out, also during checkout, a few receptionists offered to help to bring the luggages out during checkout. Thanks a million Shangrila!!!!

The room was very clean, and the staff were all quite friendly. I hesitated for a long time before booking, as I saw reviews saying that Singapore's facilities were old and the service wasn't good. After actually checking in, I felt everything was pretty good. I specifically requested a quiet room when booking. The room was exactly like in the photos. The air conditioning vent made a bit of a noise, just the sound of air coming out, but honestly, after being tired from exploring all day, it didn't affect my sleep. The room door wasn't soundproof, and I could hear doors closing outside, but that only happened occasionally, so it wasn't noisy. The shower had great water pressure, and the hairdryer, though old-fashioned, was powerful. Every day, they provided five bottles of purified water, six coffee capsules, and tea bags, and even a complimentary pack of cookies, which was a nice touch. Suntec City is right across the street; you just go through an underpass to get there. There are all sorts of food options, and it's convenient and sheltered from the sun. The subway station is only about 50 meters away, making getting around very easy.

Staying within Mandai Wildlife Reserve makes it incredibly convenient to walk to the zoo. The hotel is beautifully integrated with nature, lush and green, exactly how we like it. If you're spending at least two days in Mandai, it's definitely worth considering this place for the sheer convenience. The breakfast, as many have noted, has a seemingly long buffet line but isn't particularly diverse. However, you can always find something good to eat if you pick and choose. I especially liked the DIY fresh fruit and vegetable juices. Service varies from person to person. All the ladies I encountered were very friendly, especially when I arrived early to drop off my luggage; their warm and thoughtful service truly made me feel at home. The Chinese-speaking gentlemen at the front desk were also very attentive, patiently and meticulously answering questions, and specifically informed me that the shuttle bus to the Bird Paradise was free. The bellhops were also super nice. On our first day, we stayed at another hotel, and our Grab driver mistakenly dropped us off here. They clearly directed us where we should go and even explained how to walk over the next day. When we checked out, one of them quickly ran to help carry our luggage downstairs, and at the car, someone else immediately took over to load it. These were all different individuals, showing that this level of service is their standard. However, there were also very frustrating aspects. Apart from the ladies at the front desk, several dark-skinned male staff members were unhelpful and wore cold expressions. In the room, I could hear a sharp 'green beep' noise every few seconds, constantly. After opening the door, I confirmed it was coming from outside the room. At 9 PM, I played a video recording of the noise for a dark-skinned staff member at the front desk (who wasn't short), and he said someone would be sent to fix it immediately. When I returned from a walk after 10 PM, the noise was still there. The in-room phone to the front desk was always unreachable. Eventually, I had to call the front desk from my mobile phone for someone to answer, and they said they'd send an engineer. It took about ten to twenty minutes for someone to arrive and resolve it. When they opened the door, I saw the hotel's utility room across the hall was open, and the noise was indeed coming from there. This was truly exasperating; there was no follow-up communication or apology afterwards. Is it because I had a recording that they finally dealt with the issue after I reported it at the front desk and called repeatedly? It was really annoying and spoiled the mood.

We stayed at this hotel in July 2026. From Changi Airport, we took the MRT. After clearing customs, you need to follow the signs for 'Train to city' or 'MRT'. On the way, buy an Ez-link card at one of the tourist kiosks. We were offered an unlimited pass for $40, but we declined and bought top-up cards for $10 each, valid for our transit period in Singapore. From Singapore Airport to the city center, you first need to travel two stops to Tanah Merah station, alight at platform B, and then board a train marked 'to city' from the same platform. This is on the Green Line. Get off at Raffles Place station. Then, go up the stairs or take the elevator, and once upstairs, look for Exit D or E. Exit D is closer and more convenient for the hotel, but it goes through a shopping mall which might be closed in the evenings or on weekends. From either exit, turn right and walk along the main road without turning off. The main entrance of the building where the hotel is located leads to the CapitaSpring business center. You don't need to enter there; instead, walk a few meters past the main entrance on the right side, towards the taxi stand, where you'll find the hotel entrance. From there, you need to go up to the 9th floor, where the reception is. The hotel has three elevators: one for the reception from the 1st to the 9th floor, which is accessible to everyone. The second elevator goes from the 9th to the 17th floor and can only be used with a room key card. This elevator leads to the guest rooms. The third elevator is on the 17th floor in the garden and leads to the 51st floor observation deck, which is only open on weekdays until 6 PM. Water dispensers are located opposite the elevators on each floor. To use the elevator to the rooms, you need to tap your key card and select your floor on the panel; the panel will then indicate which of the three elevators (by a letter designation) will arrive. The staff were polite. There was no deposit required upon check-in, but they asked for a credit card number for registration. The rooms are clean, cozy, and have a good view. The renovation is fresh. The curtains are practically blackout, providing excellent darkening. However, there's a green sensor light on the ceiling in the room's hallway that seems quite bright at night, like a nightlight. This didn't bother us, but if you want to sleep in complete darkness, you won't be able to without a sleep mask. The soundproofing in the rooms is good; we couldn't hear our neighbors. The room has everything necessary, including a refrigerator, an ironing board, and an iron. There's also a safe, a capsule coffee machine, tea and coffee making facilities, and even soft hangers in the wardrobe. The pillows felt uncomfortable to me, but that's probably the only drawback. The room was cleaned daily; trash was emptied, and towels were changed. The Wi-Fi was good. Overall, we liked the hotel, including its central location.

I had a wonderful stay at Pullman Singapore Orchard. The hotel’s location is excellent, right in the heart of Orchard Road, making it very convenient for shopping, dining, and exploring Singapore.The room was modern, stylish, and spotlessly clean. The bed was extremely comfortable, and I had a great night’s sleep. Housekeeping did an excellent job every day, keeping everything fresh and tidy.What impressed me the most was the outstanding service. Every staff member I met was warm, professional, and genuinely helpful. They always greeted me with a smile and made me feel welcome throughout my stay.The breakfast offered a great variety of delicious food, with both Asian and Western options. The quality and freshness of the food were excellent. The hotel’s facilities, including the swimming pool and gym, were also well maintained and enjoyable.

Stayed for 3 nights in June as the aircon at my place broke down and needed a cool environment to work and sleep. The hotel is located conveniently off Keong Siak Street with a lot of good food nearby and walking distance to mrt and Chinatown. The rooms are on the smaller side. I was allocated a room on the 2nd floor at first which has an elongated design with narrow walkway but was moved to another room at the third floor as I was not able to get any data signal in the first room to be able to work. The second room has the usual square design. It is still small with the double bed taking up more than half the space. The bed is stuck to both sides of the wall thus you literally have to ”roll” out of the bed which I do not fancy. The bed is comfortable though with soft pillows. Another peeve is the bathroom. Due to the design, whenever you shower, the water from the bath will flow to the toilet area making it wet. I really dislike a wet toilet. To resolve this, I had to move the floor towel to cover the curb between shower and toilet. Otherwise no issue. The wash basin for the second room is outside the toilet area. The usual coffee tea and bottled water are provided. The hotel also provide soft drinks in the fridge for free. There is also safe deposit box in the room. Not much storage, no chairs no table for working.

Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was. The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities. Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences. Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.

We booked superior studio and deluxe studio. Superior is very small I must say, but it’s clean and equipped with all basic necessities such as cups, plates, small towels, big towels, smart TV, toothbrush, microwave and safe deposit. Pls note that this type of room does not have washing machine unlike deluxe studio room. Cleaning is provided on weekly basis, you may refer to their schedule for it. Overall it’s a pleasant experience and although there’s barely staff seen in the premises, they’re just a chat away. They upgraded us to another room when our washing machine broke down on day 2. Highly recommended 👍🏻

The location is consider good if u wanted to visit Sentosa, Mount Faber, Vivocity. The room is clean the space is a bit tight but it's a budget hotel. The check in process is digital. So u can use email link to complete ur check in and then the access card is not a physical card. You will need to download an app and u can get ur digital card to unlocked the door. But if u didn't complete the online register at the email link you need to provide physical passport or ID for registration. Overall is a good stay but the sound proof is quite bad. Can hear someone taking at the corridor and the trolley wheels passing at the street.

The main feature here is some gym equipment (suitable for men), but this gym area faces the street and is quite noisy. The common areas have normal office-height tables and chairs. Most of the residents are from Asia and Africa. The local female staff member with the headscarf is quite reliable. The windows in the mixed dorms on the second floor are all sealed shut. On the third floor, there are doors that can be slightly opened for ventilation. I saw some rooms with windows that could be fully opened, providing a bright atmosphere. Room 305 is occupied by staff; their belongings are inside, and the door is always closed but unlocked. I heard you can cook with an induction hob. I won't comment on the food court downstairs, but Chinese tourists also eat there and use Alipay. Across the street is Zhenxing Fang, where breakfast is available. There's traffic during the day, but it's quiet enough to sleep at night. There's no strange smell in the rooms, but the common areas do have an odor, mainly from the food stalls in the back. The bed space is quite generous. Check-out is at 11 AM, no strict time limits. You can get main meals at the Chinese canteen prices on Delhwi Road. If the lobby is too noisy, you can buy water and sit at the '7 Wonders' store across the street. Remember to test the water temperature before showering. If there's no hot water, switch to another shower stall immediately.