"Just checked out of Maladee Rendezvous Hotel Chiang Mai after a 2-day, 1-night stay, and I’m quickly jotting down my thoughts while the memories are still fresh. To sum it up: the service was so good it almost felt a little overwhelming, details fanatics will go wild, but there were a few minor flaws.
🤝 Service is absolutely top-notch
From the moment we stepped in, staff members rushed out with smiles to help with our luggage, saying it felt like visiting a friend's house – that's how warm and welcoming they were. During check-in, we sat on a sofa and enjoyed pandan iced tea, and a lovely lady who spoke Chinese gave us a tour of the entire hotel, explaining each facility in great detail. The next day, my mom couldn't figure out the bathroom faucet, and someone from the front desk came up to show her within 3 minutes – excellent attitude.
🛏️ Room is spacious, but the AC is a bit weak
The room was indeed very spacious, with a balcony overlooking the pool, which my mom loved. However, my dad said that even with the AC on full blast, it was only slightly cool, and he felt a bit stuffy in the middle of the night, needing to turn on the fan to feel comfortable. Also, the TV was noticeably old, and the picture quality wasn't high-definition. But the mattress and pillows were very comfortable; my mom said she slept soundly through the night.
🍳 Breakfast remains a highlight
They raved about the breakfast, which was cooked to order. We ordered mango sticky rice and Thai fish ball noodles, and they were so delicious we wanted to have more. The fruits at the buffet were also very fresh. Plus, there was complimentary afternoon tea, and my mom said the cheesecake was better than many coffee shops outside.
🏊 Pool is beautiful, but not much time to use it
The pool area was gorgeous, but they said it was too sunny in the morning, and in the afternoon, they were out sightseeing. In the end, they only dipped into the warm pool briefly. They didn't visit the gym because it was too small, with only a few machines.
📍 Location issue
They also mentioned that the hotel isn't close to the city center. Every time they wanted to go to Nimman Road, they had to take a Grab, which cost about 200 baht. However, the hotel offered a free shuttle to the Old City, but it required coordinating schedules.
💬 Conclusion
Overall, my mom was satisfied with the service and environment, but the AC and TV were the two hardware aspects that gave her pause. If the hotel were to replace the old TV and improve the AC, she said she would definitely stay again next time. But as it stands, she would advise those with high AC requirements to inquire about the room type beforehand, otherwise, sleeping at night might be a bit uncomfortable.
This review was written on behalf of others; these are genuine user opinions, absolutely no paid advertisements 😂."