Read real traveler ratings & reviews to find your perfect stay.
Posted on Apr 19, 2026|Two Queen Room High Floor
Guest UserWhen I first checked into the room, there was hair on both the sink and the bed. I tried calling the front desk in the middle of the night, but couldn't get through. However, after reporting it the next day, they moved us to a different room and upgraded our room type, so the service was still quite good. The sea view from the higher floor was beautiful, and the breakfast downstairs was delicious. The water pressure in the shower was a bit low, though.
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Price per night from:HK$ 1,773
Posted on Jul 24, 2025
VinceYong
Water pressure is low during shower and do not have shower head, toilet bowl room lighting not working well (unable to adjust brightness.
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Price per night from:HK$ 2,110
Posted on Jul 22, 2025
CKWtrip
Sheraton Grand Seattle has a great downtown location, spacious room, and various amenities. The hotel is located right next to the convention center and few blocks to the downtown shopping / dining. The room is spacious for four of us with enough space to open our luggage and we did not feel cramped. On a higher floor, we had a nice city view. The hotel is updated and has a large lobby, Starbucks, a wine bar, restaurants, and fitness center/pool. We arrived in the early morning and was lucky to get an early check-in. The staff we encountered was nice and helpful and we had a good experience overall.
The hotel charges a destination fee that offers $20 dining credit to use in bar/Starbucks/selected restaurants and $10 Uber credit. Maybe because most people spend their $20 credits on Starbucks, the line was very long in the morning (~20 minutes). I would suggest going earlier or later to avoid the long line.
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Price per night from:HK$ 2,105
Posted on Dec 31, 2025
Guest User
Had a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking.
The lobby is very interactive with accessible board games, lounge area and bar.
Highly recommended!
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Price per night from:HK$ 1,812
Posted on Nov 3, 2025
Guest UserCentrally located with great transport links. It's less than a 10-minute walk to the subway, and the Space Needle and Pike Place Market are also nearby. The breakfast is excellent, offering both buffet and à la carte options.
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Price per night from:HK$ 1,592
Posted on Oct 14, 2024
cauliflower
I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.
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Price per night from:HK$ 2,110
Posted on Sep 20, 2025
Guest User
They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.
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Price per night from:HK$ 2,106
Posted on Aug 30, 2024|Two Queen Room
Guest User
The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!
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Price per night from:HK$ 1,473
Posted on Apr 14, 2026
Guest User
Stayed for 3 nights. The room is compact but fits a 28” suitcase. It’s very clean and well-stocked with an iron, hairdryer, and various USB ports. No slippers/toothbrush, but the floor and overall room are spotless. Staffs are helpful, offering late checkout (12 PM) and luggage storage. Free parking and 24/7 coffee/tea are a plus. Breakfast is only banana, orange, cereal bar - all same daily. Free bottled water on day one along with a grab-and-go breakfast, which was perfect for my busy mornings. However, it’s unclear why the water wasn't provided on the following days. Amazing location to all attractions, especially just a block behind The Sphere. I read a review as my concern of noise at night, but it’s peaceful than I thought. Only outside people voices from time to time. Though there is a train passed the hotel, it’s not operated at night. Overall, a peaceful and convenient stay - great value for money!
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Price per night from:HK$ 1,336
Posted on May 22, 2026
Guest UserThe good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious.
The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side.
The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.
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Price per night from:HK$ 1,583