Hyatt Place Hotels in Shanghai

The hotel boasts an excellent location, right across from Nanfeng City, offering an abundance of dining and entertainment choices. The rooms were clean and tidy, and the cleaning lady was notably diligent. Our garden room was decent, featuring large, fixed floor-to-ceiling windows that provided a relaxing view. However, the service didn't quite match the hotel's star rating: there was only one elderly staff member assisting with vehicles, and no one was available to greet guests or open car doors upon arrival or departure. While not a huge deal, it was an observation. A significant drawback was the extremely poor sound insulation; we could clearly hear conversations from neighboring rooms and footsteps in the corridor. For international guests, be sure to bring your own power adapters. I inquired at the front desk multiple times, only to be consistently told they were all currently lent out.

Thank You Jennie, Sharon&Bryan!** My recent stay at Shanghai hongqiao CBD Hyatt Place&Hyatt House was made truly memorable by the outstanding hospitality of Sharon and Jennie at the front desk. A special thank you to Jennie for graciously helping us adjust our room type when we encountered unexpected needs. She patiently explained all options and went above-and-beyond to ensure our comfort. Sharon complemented this seamless experience with her warm demeanor and proactive follow-ups, making us feel genuinely valued as guests. In addition, I'm very grateful to the concierge manager, Bryan, for helping me look up what delicious food and interesting places are around. Their teamwork in resolving room arrangements while maintaining five-star service standards deserves recognition. It's rare to find staff who combine such efficiency with sincere care for guests' needs. Because of them, what could have been a stressful situation turned into a testament to your hotel's exceptional service culture. We'll definitely return and recommend Shanghai hongqiao CBD Hyatt Place&Hyatt House to fellow travelers. Please extend our gratitude to Sharon, Jennie, Bryan and your entire team!

There was an exhibition nearby, and it was also a holiday. After comparing a few hotels, we ultimately chose this one. As expected from a Hyatt hotel, the environment here is truly excellent. Qingpu Outlets is conveniently located right next door, making it perfect for a post-dinner stroll and some shopping. The front desk staff provided excellent service; they immediately accommodated our request for a high-floor room with an open view. Lilian was especially nice, enthusiastic, and very patient. The room was spacious and bright, and I was pleased with the floor level. Breakfast was unexpectedly delicious, offering a wide variety of fresh dishes. The hotel also offers self-service washing machines for 15 (RMB, assuming) per use, which is a very convenient and worthwhile amenity. Transportation is also very convenient; Jiasong Middle Road Metro Station on Line 17 offers quick and easy access to the city center. The bedding in the room was very comfortable.